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Ferrari Maserati Alfa Romeo of Fort Lauderdale - Service Center

Fort Lauderdale, FL

4.7
1,417 Reviews

1,417 Reviews of Ferrari Maserati Alfa Romeo of Fort Lauderdale - Service Center

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October 19, 2021

I could not have had a better service experience, from beginning to end. I had procrastinated in sending my car in as I have had less than optimal experiences with other establishments, so its service wa More

by TERRYWITT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Sosner
October 19, 2021

Friendly staff, gorgeous facility, convenient location and great workmanship. I would definitely recommend a visit. More

by Cnicotra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Esquerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2021

I don’t think twice about bringing my Maserati to Fort Lauderdale Ferrari for service. Joe has been a great service advisor and he always has my car ready when as scheduled. There’s never any surprises. T More

by Lee mcmannis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Esquerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2021

Terrible, just terrible. My service representative was arrogant and unhelpful. They wasted a lot of my time. More

by JSALVI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luis Cue
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2021 -

Ferrari Maserati Alfa Romeo of Fort Lauderdale responded

We are disappointed to read that your recent experience was not satisfactory. Our main priority is to provide every customer with excellent customer service, and we sincerely apologize you did not experience this.

October 10, 2021

William was on top of communicating all information in a clear and concise manner. He was cordial and accommodating through the entire experience. More

by DonnaV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Maya
October 09, 2021

Very good service and response to all your needs. Very happy with the customer service More

by LMUSACCHIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Esquerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Cue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Sosner, William Maya
October 08, 2021

Excellent service , the service advisor was very attentive and helpful to resolve although it took longer than expected More

by Fbucutea
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe
October 05, 2021

The new car has been repaired in the maintenance department for two and a half months, but it hasn't been repaired yet I left a message to the sales manager and didn't call me back More

by 123228777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
luciano and vladimir sidorenko
Nov 03, 2021 -

Ferrari Maserati Alfa Romeo of Fort Lauderdale responded

We sincerely apologize for your experience with our Service Department. Our main priority is to provide every customer with excellent customer service, and we again apologize you did not experience this

October 01, 2021

What an incredible, professional and amazing service department Ferrari of Ft. Lauderdale has. Brought my 458 Spider for servicing, tires, and much other needed work. My Ferrari came back spectacular an More

by 458 Spider 0414
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hank Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Feldmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rene Cotera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Owner Garrett Haymin, Shawn Sosner
September 29, 2021

I had my 2018 Maserati GT serviced last week and I highly recommend this service center to bring your car. They are professional, informative , and courteous. Joe was my service provider and made sure my car More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Esquerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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