Back

Ferrari Maserati Alfa Romeo of Fort Lauderdale - Service Center

Fort Lauderdale, FL

4.7
1,420 Reviews

1,420 Reviews of Ferrari Maserati Alfa Romeo of Fort Lauderdale - Service Center

Sort by
December 02, 2021

The staff is friendly and knowledgeable, and you can even enjoy the showroom while waiting for your car. More

by ricky_jg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Maya
December 02, 2021

Sean, Is awesome! He answers my call all the time and Sean, Is awesome! He answers my call all the time and gets my car in to service asap. More

by SOFIAc
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shawn Sosner
December 02, 2021

Fast friendly everyone that passed by us ask us if we wanted a drink or if they can help very welcoming place great car's to look at service guy was great he showed us stuff on the car that we did not kn More

by RSALERNO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Esquerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2021

Sean, in-service is always very helpful.I had a bad Sean, in-service is always very helpful. I had a bad experience when I ordered my Ferrari Portofino. I ordered it in October and was told it would be More

by JEWLDOLL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Feldmann
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Sosner
December 01, 2021

Luis did not show that he cared about what service my car needed. He did not communicate with me at all. More

by HEATH9
Price
Recommend Dealer
No
Employees Worked With
Luis Cue
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2021 -

Ferrari Maserati Alfa Romeo of Fort Lauderdale responded

We sincerely apologize for your experience with our Service Department. Our main priority is to provide every customer with excellent customer service, and we again apologize you did not experience this.

December 01, 2021

Shawn is my Ferrari service advisor and he is amazing!No Shawn is my Ferrari service advisor and he is amazing! No matter what the issue is, Shawn takes care of it immediately. I feel 100% confident at Fer More

by JHVOGEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Sosner
December 01, 2021

Excellent sales & service teams here. Always feel my sales guy is looking out for me and getting me the best car for both enjoyment and long term value. Sean in service department for Ferrari is incred More

by edb55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Filip Tasevski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Sosner
November 30, 2021

N/ADid not enter dealership only service for my cars. N/A Did not enter dealership only service for my cars. Etc etc etc etc etc etc etc etc etc etc etc More

by dubey1
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Sosner
November 29, 2021

Excellent service. Joe took great care of my car. Timely communication and repair performed perfectly. More

by Jrs
Recommend Dealer
Yes
Employees Worked With
Joe Esquerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2021

It was very nice to have my car picked up I appreciated that service very much although I cannot close my little box in the front right now I will bring it in to see what happened More

by DENISEWFLORIDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Maya
...
120
...