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Ferrari Maserati Alfa Romeo of Fort Lauderdale - Service Center
Fort Lauderdale, FL
1,420 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,420 Reviews of Ferrari Maserati Alfa Romeo of Fort Lauderdale - Service Center
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April 02, 2022
Joe the service advisor was fantastic and kept me up to date on the progress of my service date on the progress of my service More
by sm24
Verified CustomerEmployees Worked With
April 02, 2022
I have been to this dealership on several occasions and every time I have gone there I was properly taken care of, my car was properly serviced, and I left there I satisfied customer. The customer service every time I have gone there I was properly taken care of, my car was properly serviced, and I left there I satisfied customer. The customer service is outstanding and they really bend over backward too please their customers insofar as scheduling and the scope of work that they need to do this last time I was there for warranty work on a mirror and it was properly and properly taken care of. Joe Esquera my service writer took good care of the car and also went out of his way to have the car checked for any other problems that may arise. They were extraordinarily thorough and their mechanics are outstanding. I would recommend this dealership and it's service department to anyone. More
by santorochristopher
Employees Worked With
March 31, 2022
Just a wonderful experience altogether. Transparent and Efficient. Phenomenal Customer Service, Cesar made me feel like a priority and a Friend, not just a client. Thank you Transparent and Efficient. Phenomenal Customer Service, Cesar made me feel like a priority and a Friend, not just a client. Thank you More
by THOLMES2
Employees Worked With
March 30, 2022
First of all, want to make it clear that my rating is for the dealer and not for the service advisor! Sunroof issue 3 days after warranty expired, dealer refuse to cover, after a $3k work to replace sunroof the dealer and not for the service advisor! Sunroof issue 3 days after warranty expired, dealer refuse to cover, after a $3k work to replace sunroof got an awful wind noise due to poor install. Later a fuel pump issue that took over 3 wks to be repaired. Dealer does not provide loaners, and occasionally when they do it's basic cars through Enterprise. Service adviser Joe was always very professional and responsive. More
by Fernando
Employees Worked With
March 29, 2022
Very unhappy with this service I was not told upfront that this service would cost so much more than my usual annual service I was told it would not exceed 2500 no matter what the car needed but I did no that this service would cost so much more than my usual annual service I was told it would not exceed 2500 no matter what the car needed but I did not realize that the typical oil change I normally get for 900 would cost me almost as much with the addition of an air filter also when I picked up the car it was quite dirty with handprints all over it. In the past when I picked up the car from this dealership after service it would be immaculate. Also when I also when I picked up the car it was parked right next to a high curb that was hidden on the passenger side in an unusual spot I was not warned of this curb and I could not see it from the inside of my car after moving my car to feet I destroyed a wheel and tire on the right rear side my overall experience this year was not good More
by hardhattg
Employees Worked With
March 29, 2022
Joe is the best service advisor, hands down. He is very reliable and efficient with getting things done…. He is very reliable and efficient with getting things done…. More
by Anndrea273
Employees Worked With
March 28, 2022
Joe is the best service advisor hands down. Professional efficient and reliable to get things done on a timely fashion. Simply the best. I’ve owned Mercedes’ Jaguar and bmw Maserati beats all h Professional efficient and reliable to get things done on a timely fashion. Simply the best. I’ve owned Mercedes’ Jaguar and bmw Maserati beats all hands down. More
by wm2873
Employees Worked With
March 28, 2022
Not happy with the service, told one price and it was more than $1400.00 more. Tried to charge me for things that weren’t done. more than $1400.00 more. Tried to charge me for things that weren’t done. More
by CHUCKVIPER1
Employees Worked With
March 27, 2022
I called my service advisor Joe Esquerra at Fort Lauderdale Ferrari-Maserati-Alfa Romeo and set up an appointment for an oil change on my Alfa Giulia TI Sport. I know that the mechanics and the staf Lauderdale Ferrari-Maserati-Alfa Romeo and set up an appointment for an oil change on my Alfa Giulia TI Sport. I know that the mechanics and the staff are excellent and qualified and fully capable of doing the job properly. Changing the oil on my car is no easy task that can be handled by just anyone, there are a lot of steps and a mechanic needs to know what they're doing. The people at Fort Lauderdale Ferrari-Maserati-Alfa Romeo are outstanding and know what they're doing. We set up an appointment, I brought the car in, we also addressed some other minor issues, and everything was taken care of perfectly. The people at the dealership treated me well and my waiting time was minimal. Outstanding! More
by santorochristopher
Employees Worked With
