Fernley Chrysler Dodge Jeep Ram
Fernley, NV
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Did a great job when it comes to oil service and tire rotation the only thing that they don’t do want to do the tire rotation which they should do is check the tire pressure when I came home I check my t rotation the only thing that they don’t do want to do the tire rotation which they should do is check the tire pressure when I came home I check my tires one was 39 pounds next one was 39 1/2 next one was 31 1/2 and the last one was 35 pounds but yet it is stated that they check my tire pressure The tire pressure says on the wall on the driver side 36 pounds every time I go there they never check the tire pressure Other than that they do a good job More
Had to update my review, while the sale process was smooth and enjoyable the after sale process has been dismal. I am waiting for a second key for my new vehicle still 2 weeks post sale and I was told smooth and enjoyable the after sale process has been dismal. I am waiting for a second key for my new vehicle still 2 weeks post sale and I was told I would be contacted by the service manager to coordinate fixing an issue which has not happened. More
Car was serviced properly. When car wasn't ready dealer made sure I had a ride home and back to pickup the vehicle. I would go there again for service on my chrysler products. When car wasn't ready dealer made sure I had a ride home and back to pickup the vehicle. I would go there again for service on my chrysler products. More
Duane and his entire staff are all always very helpful, courteous, and friendly. They take the time to explain everything to you. They always go the extra mile to make sure you’re experiencing the service courteous, and friendly. They take the time to explain everything to you. They always go the extra mile to make sure you’re experiencing the service department was a pleasant one. Special kudos to the shuttle driver. He was very friendly courteous and helpful and he went the extra mile to help me during my visit More
Very pricey for an oil change and tire rotation $200.00. Car was ready when they said it would be with a big bird poop on the hood. Would think for that price could have gotten a quick wash and vacuum the f Car was ready when they said it would be with a big bird poop on the hood. Would think for that price could have gotten a quick wash and vacuum the floor. More
Excellent customer service. They were very helpfully answers all my questions i needed to kno. Left with a 2022 Truck! Dodge is the best! answers all my questions i needed to kno. Left with a 2022 Truck! Dodge is the best! More
Perfect service great people And staff appointment was in timely matter . Wait time was short. Answer all my questions to my satisfaction. I’m able to call anytime for anything timely matter . Wait time was short. Answer all my questions to my satisfaction. I’m able to call anytime for anything More
Merrill-Lyn was absolutely amazing and helped out a ton and completely understood exactly what I wanted! You won't regret going to Fernley Dolan at all! and completely understood exactly what I wanted! You won't regret going to Fernley Dolan at all! More