Fernandez Honda
San Antonio, TX
Filter Reviews by Keyword
By Type
Showing 1,070 reviews
Tariq Kassam and his friendly staff provided a pleasant and expeditious process in buying our new Honda FIT. From beginning to end they worked with us to get the price down, even absent a trade in vehicle and expeditious process in buying our new Honda FIT. From beginning to end they worked with us to get the price down, even absent a trade in vehicle. In the end the price and downpayment we all arrived at was good enough that we abandoned our idea to lease the car and decided to go ahead and buy it instead. We have three Hondas and two were purchased at Gunn, which was an okay experience, but that dealership is so far out of town that anyone living anywhere near Alamo Heights or south should definitely consider Fernandez Honda - particularly anyone working in downtown. Convenient, fair and friendly. Thanks Tariq, for making it a smooth and relatively quick (my Gunn experience started at four and ended at eight thirty at night - not good) transaction. More
Tariq is the most knowledgeable salesperson that I encountered while shopping for a new car. He also showed great patience with all the questions I had, as well as the length of time I needed to make encountered while shopping for a new car. He also showed great patience with all the questions I had, as well as the length of time I needed to make my purchase. (It was 11 weeks from test drive to purchase). Tariq made sure that everything was explained in detail about the vehicle and the purchase process. It had been 17 years since my last vehicle purchase and Tariq made sure that everything was explained to my satisfaction. Again, the whole process was pleasant and professional. I look forward to sending all my friends to purchase from Tariq at Fernandez Honda. More
Husband and I came for a major service on 2009 Honda Accord and we asked to be shown a Honda Pilot Touring. Tariq Kassam made sure we fell in love with the Pilot and oriented us to all the features by d Accord and we asked to be shown a Honda Pilot Touring. Tariq Kassam made sure we fell in love with the Pilot and oriented us to all the features by demonstrating how it had to be our car. While not intending to buy we walked out of the dealership with the pearl white dream SUV. The personalized service between all the Honda team made it possible to make this transaction easy and they made us feel like we were part of the family -- and we are! More
Yasu was very professional and friendly. From the moment Yasu was very professional and friendly. From the moment we met him, till we left with our new vehicle, Yasu was great. I would most definitely Yasu was very professional and friendly. From the moment we met him, till we left with our new vehicle, Yasu was great. I would most definitely come back again. Thanks Yasu! More
By far the best new-car purchase we've ever made. Tariq was amazing and he addressed ever question we had. He went above and beyond to make sure we were happy and attended too. We absolutely love o Tariq was amazing and he addressed ever question we had. He went above and beyond to make sure we were happy and attended too. We absolutely love our new Odyssey and we will definitely recommend Fernandez Honda. More
Our salesperson, Tariq Kassam was excellent!! Extremely professional and was eager to answer every question we had. Mr. Kassam was also extremely knowledgeable when referencing to the vehicle purchased. professional and was eager to answer every question we had. Mr. Kassam was also extremely knowledgeable when referencing to the vehicle purchased. We will definitely recommend Fernandez Honda and Mr. Kassam, to everyone we know. Thanks to Mr. Kassam again, for making this purchase so easy and pleasant! He is definitely an asset to your company!! More
Tariq was an excellent sales person. I not only recieved the most car for my money, I feel as if I gained a friend in the process. Rudy was very friendly and easy going. Aaron was a complete gentleman and e the most car for my money, I feel as if I gained a friend in the process. Rudy was very friendly and easy going. Aaron was a complete gentleman and explained things all the way through. I will definitly be back for further purchases. More
Coach went above and beyond to get us into a great used Honda Accord and his customer service is unparalleled. We were four hours from home when our car broke down in San Antonio and we needed to replace i Honda Accord and his customer service is unparalleled. We were four hours from home when our car broke down in San Antonio and we needed to replace it right away. Coach was patient and didn't push us into anything, but let us determine what we were interested in and comfortable with. After we initially talked with him, we went down the road to another dealership where they were VERY pushy! We left quickly and returned to work with Coach. Once we selected the Accord, he drove us to the mechanic's so that we could get our things from our car and then stayed late to make sure that the purchase went through smoothly. He even promised to ship us our Thule roof rack, and when it was stolen from the car in the mechanic's parking lot, he drove there to talk to the manager and find out what happened. Mark Anthony, the finance person, worked with us on the financing and we appreciate him staying late on a Saturday night. All in all, I would definitely recommend this dealership based on their outstanding customer service. They made a very difficult situation much easier for us. Thank you!! More
I came in only looking to maybe consider buying my first car from them. I had already done a lot of research for the Honda Accord that I wanted so I just wanted to see if this was the place for me. Yasu was car from them. I had already done a lot of research for the Honda Accord that I wanted so I just wanted to see if this was the place for me. Yasu was my salesman and he was very friendly! He did not try to pressure me into buying anything and showed me every car I requested. He let me take lead of the whole experience, which is the way it should be, and listened to everything I had to say. I actually ended up buying a car for a great deal! In comparison to all the other Hondas I had researched, including ones in Austin, this was the best deal overall. Our finance manager, Mark Anthony, was also very friendly and made my experience even better. He made me feel that he was just as excited as I was in buying my first car. He answered and helped me understand every question I had for him. The process probably took a little longer than what they are used to since I had so many questions, but I never felt rushed to get on out of there. Great customer service and great overall experience. I would highly recommend going to this dealership! More
Tariq Kassam is an amazing sales person. No pressure and he listens. My mother and I walked in just to look and drove off in 2 brand new 2013 CRVs. We were in and out in just a few hours. Aaron and Anthony he listens. My mother and I walked in just to look and drove off in 2 brand new 2013 CRVs. We were in and out in just a few hours. Aaron and Anthony in finance made the process go by quick and easy. We are a Honda family. These are our 3rd and 4th Hondas. All were bought at Fernandez Honda. The BEST Honda dealership. HECK!!! The best dealership I've ever dealt with in all my car buying life! The staff at Fernandez are top notch! More