Fernandez Honda

EXCELLENT Customer Service from OUTSTANDING Dealership!!!! Tariq Kassam introduced himself in a very courteous and friendly manner. He made us feel welcomed to the dealership and right away offered to assist Tariq Kassam introduced himself in a very courteous and friendly manner. He made us feel welcomed to the dealership and right away offered to assist us. We asked to see a 2016 Honda Accord Touring. He located the car and took us for a test drive. He is very knowledgeable in describing all the car features, and his communication is superb. He made us feel like family and answered all our questions and concerns. He went the extra mile and worked to get us the deal we were looking for. He politely kept going back and forth talking to the dealership about our transaction deal. He made the whole transaction run so smoothly and we didn't have to wait too long. After the deal was done, he congratulated us with a hand shake and very kind words. He is a people person and a superb asset to the Fernandez Honda dealership. Their staff was also very knowledgeable. Our family members will continue to purchase from Fernandez Honda. This is our 4th beautiful Honda car in our family circle. More

Best car buying experience ever! Initially, I was debating wether to buy a Honda or a Toyota SUV. Thanks to Justin Salazar, I'm a proud owner of a new 2016 Honda Pilot and I'm loving Initially, I was debating wether to buy a Honda or a Toyota SUV. Thanks to Justin Salazar, I'm a proud owner of a new 2016 Honda Pilot and I'm loving it! Justin did a great job in explaining all the features included in the Pilot. He immediately had me sold on the Pilot that I decided not to waste any more time looking at other vehicles. Vanessa Robles in Service Dept was also very helpful when I took Pilot in for additional accessory add-on. Fernandez Honda has best customer service I've experienced at a car dealership thus far. More

Wonderful dealership, outstanding sales personnel! Anthony Garcia was wonderful. He really worked for us......to get us the deal WE wanted. There was no pressure to buy. Anthony was extremely inform Anthony Garcia was wonderful. He really worked for us......to get us the deal WE wanted. There was no pressure to buy. Anthony was extremely informative and communicative. He was knowledgably about the used vehicle we were purchased, and remained friendly and personable through out the entire transaction. We will continue to do business with Anthony and will definitely recommend him to family and friends. More

GREAT Sales Experience! Freddy Mejia is fabulous. Gave us a good deal, honored the deal, and we were done in less than a week - and had a beautiful new Honda. The entire st Freddy Mejia is fabulous. Gave us a good deal, honored the deal, and we were done in less than a week - and had a beautiful new Honda. The entire staff was kind and helpful. Would definitely buy another Honda from them! More

Great Salesperson I recently purchased a 2016 Honda Accord Touring and this was actually the second time I purchased from this dealership. The superb salesperson I wor I recently purchased a 2016 Honda Accord Touring and this was actually the second time I purchased from this dealership. The superb salesperson I worked with was Ruben Fuentes. When I arrived at the dealership, I was not sure if I was going to purchase the EX-L V6, Sensing, or Touring. Because the Touring was in transit, I test drove the other two vehicles and he went over the features. He was sure to keep me updated on when the Touring would arrive and when it did, I was surprised to see how more chic it looked. He proceeded to show me the additional features it had and the decision was made with no pressure from Ruben, which is what I liked. Ruben is very personable and very friendly. He is also a sincere and honest person to work with. I will definitely recommend him to others who are looking to purchase a Honda. The dealership truly has a great employee working for them. More

Honda civic Bought 2 Honda civics within a yr. Tariq was very professional and went out of his way to get me into the civic I wanted both times. Very friendly a Bought 2 Honda civics within a yr. Tariq was very professional and went out of his way to get me into the civic I wanted both times. Very friendly and courteous . makes me feel like family. My mother and father as well as my sister have also bought vehicles from Tariq. Very good salesman. Will be dealing with him on every car that I purchase. I Am also recommending my friend to purchase a while from him as well. Very pleased with the service I recieved from him and the dealership. More

Great customer service Was recommended by my sister to speak with Tariq about getting a car.. Was so glad I spoke with Tariq he has great customer service makes u feel like Was recommended by my sister to speak with Tariq about getting a car.. Was so glad I spoke with Tariq he has great customer service makes u feel like you are a vip customer.. He goes above and beyond for all his customers and makes sure you get the car you are looking for.. He has sold 2 cars to my sister as well as my mom and dad and a few friends of mine and they are all happy and satisfied with their cars as well as his service.. More

Purchase of 2016 Honda Pilot and trade in of 2008 Odyssey I purchased a 2016 Honda Pilot with sensing two days ago. At the same time I traded in my 2008 Honda Odyssey. Because the Pilot is so new and only 1-2 I purchased a 2016 Honda Pilot with sensing two days ago. At the same time I traded in my 2008 Honda Odyssey. Because the Pilot is so new and only 1-2 of every 20 pilots made comes with the safety package called sensing, I had to shop around a bit. We live in Austin and were happy to drive to San Antonio because they had the EXL with sensing and gave us the best trade in value for our car. Because the 2016 Pilot is so new and was just redesigned there is very low availability on these models as they are flying out of the Showroom. Our salesperson was Henry Perez and he was amazing. We were able to negotiate the deal over the phone. I took pictures of my trade in car and texted them to Henry, he gave me a great price quote for the trade in and it was honored without any problems when we got to the dealership. Henry had texted me a couple times during the week so he could have the paperwork ready for us when we arrived and the car and paperwork were ready. I was a little disappointed that the 1 hour time quote for us to be in and out actually took a bit over two hours but other than that the transaction was very smooth. Henry sat in the car with me and showed me the features and I found this to be quite helpful as I am a hands on learner. Henry also had the car detailed and in beautiful shape for us. Thank you Henry, it was a pleasure doing business with you! More