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Fernandez Honda

San Antonio, TX

4.8
1,222 Reviews

8015 Interstate 35 S

San Antonio, TX

78224

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Showing 1,222 reviews

April 16, 2017

Excellent We really enjoyed working with Gil, Kevin, and Fabian at Fernandez Honda. Together, Gil and Kevin, were knowledgeable, fair, and pleasant to talk to a More

by Dmitch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin worked with Gil, Gilbert Martinez , Fabian Rodriguez
April 15, 2017

Got a good deal Mark Smith was very helpful in the purchase of my new Honda CR-V touring. I got everything that I wanted and more. I would highly recommend him to any More

by salem4199
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gilbert Martinez , Mark Smith
April 14, 2017

Excellent experience Wonderful, no pressure car buying experience! Gilbert was awesome an highly knowledgeable about the controls and features of the products we test dro More

by Jpb444
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gil in sales
April 14, 2017

dealer refuses to negotiate one cent Looking to buy a pre-owned car. Found a great car at Fernandez, great condition, low mileage. Fernandez bought it at auction less than 2 weeks ago. Tr More

by DS
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ernest Esteves
May 26, 2017 -

Fernandez Honda responded

Thank you for the feedback. We appreciate the opportunity to earn your business. We price our pre-owned inventory to sell. We don't artificially mark up our cars to put our customers through a negotiation battle and mark them down. In the end, we want it to be a great customer experience and we have found up front no hassle pricing on pre-owned is the best way to do that. Again, we appreciate the opportunity and I apologize that we were not able to earn your business. Adam Claiborne - GM

April 13, 2017

Great staff The customer service department is great! Ray Barrera was in sales when I bought my first vehicle from Fernandez Honda, so kind, not a pressure sales More

by Amyswan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Barrera
April 11, 2017

Excellent My family has leased vehicles from Fernandez Honda for years! Luckily we have always asked for the same sales rep that has always helped us which is F More

by Stephnunez20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Freddy Mejia
April 10, 2017

Go where everyone knows your Name!! Glade you came!!!! My deepest thanks to Ruben Fuentes, J C Santibanez, Gilbert G Martinez, and also Fabian Rodriguez. Have made me at ease and also pleased with their ca More

by OB one r2d2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ruben Fuentes
April 03, 2017

Excellent customer service Salesperson went out of his way to make sure I was happy with my purchase. He made sure all necessary paperwork was received even though co signer wa More

by tabitha93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ruben Fuentes
April 01, 2017

Great experience Ruben Fuentes was an excellent guide as I navigated the purchase of a new to me vehicle - patient and not pushy. Very happy with my purchase More

by Outlander2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Valentin, Ruben Fuentes
April 01, 2017

New Honda Accord Ruben did a great job finding the car we wanted to buy. He seemed very honest and friendly. He allowed us to test drive a few vehicle before making t More

by Ms. Acosta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Valentin, Ruben Fuentes
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