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Fernandez Honda

San Antonio, TX

4.8
1,126 Reviews

8015 Interstate 35 S

San Antonio, TX

78224

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Showing 1,126 reviews

September 25, 2024

Richard Arredondo came out right away when I arrived at the service center. Very professional he advised me that the parts needed was due to arrive at any moment. My car was ready when I got there and whe More

by Merlinda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Arredondo
Sep 28, 2024 -

Fernandez Honda responded

Hi Merlinda, thank you for your kind review; we are happy to pass along your comments to the team here at Fernandez Honda! We are always more than happy to assist you if anything else comes up. Take care!

September 25, 2024

It is a fast working and very professional place that explains in detail all that is done More

by keithdelarosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Sep 28, 2024 -

Fernandez Honda responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

September 24, 2024

My experience at my last visit on 09/11/24 was not to my satisfaction. I waited for about 10 till 15 minutes before someone to help me when I arrived although there were no cars in front of me. Greg's cust More

by Veroflo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
Sep 28, 2024 -

Fernandez Honda responded

Veroflo, We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. John Ridings General Manager jridings@fernandezhonda.com

September 22, 2024

Brian was very professional and assisted me by explaining the process and my auto needs very satisfied ! More

by marylouaguilar9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Sep 28, 2024 -

Fernandez Honda responded

Hi, we're happy you found Brian to be so supportive during your experience here at Fernandez Honda. We are always more than happy to assist you if anything else comes up. Take care!

September 21, 2024

Service is always great. Technicians always take good care of the vehicle so I never have to worry about it More

by M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian, Vanessa Robles, Devin Ramirez, Rudy Criner, JC Santibanez, Ray Crawford, Tony Gutierrez, Joshua Verdin
Sep 28, 2024 -

Fernandez Honda responded

Hi, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

September 21, 2024

Richard Villa was awesome. As soon as I got to the dealership he helped me right away. Let us test drive a car before deciding what I wanted. He answered all my questions. Why More

by jmoncada12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Villa, Don Keoviva
Sep 22, 2024 -

Fernandez Honda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Fernandez Honda! We are always more than happy to assist you if anything else comes up. Take care!

September 21, 2024

Excellent service from parts to sales floor. Have been a loyal customer since 2013. RIP Ruben. More

by David.sanchez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Dugosh
Sep 22, 2024 -

Fernandez Honda responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 21, 2024

They were attentive to my needs; very professional, efficient and friendly. Kevin is helpful and respectful More

by baudelaire1869
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gilbert Martinez , Kevin Elias
Sep 28, 2024 -

Fernandez Honda responded

Hello, we're happy you found our staff to be so supportive during your experience here at Fernandez Honda. We are always more than happy to assist you if anything else comes up. Take care!

September 20, 2024

Great work and awesome customer service! Really like their waiting room and how they offer free water and snacks. More

by fmdok99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonel
Sep 21, 2024 -

Fernandez Honda responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

September 18, 2024

Fast, friendly, very courteous and helpful! Richard was awesome!! He greeted me with a smile and made me feel at home...directed me to waiting area! Very informative and polite!! Will definitel More

by rayzerr69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Arredondo service department
Sep 21, 2024 -

Fernandez Honda responded

Thank you for your kind review; we are happy to pass along your comments to Richard here at Fernandez Honda! We are always more than happy to assist you if anything else comes up. Take care!

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