Fernandez Honda
San Antonio, TX
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Richard Arredondo came out right away when I arrived at the service center. Very professional he advised me that the parts needed was due to arrive at any moment. My car was ready when I got there and whe the service center. Very professional he advised me that the parts needed was due to arrive at any moment. My car was ready when I got there and when I paid it was less than what I was quoted which I was happy. I will definitely tell my friends in San Antonio. I don’t live in San Antonio I will definitely take my car here for oil change and service when I come to visit. Thank you Richard for the EXCELLENT customer service you provided and also thank you to the technician! Keep up the great work! I am glad your long time customer brought me to Fernandez Honda! More
My experience at my last visit on 09/11/24 was not to my satisfaction. I waited for about 10 till 15 minutes before someone to help me when I arrived although there were no cars in front of me. Greg's cust satisfaction. I waited for about 10 till 15 minutes before someone to help me when I arrived although there were no cars in front of me. Greg's customer service was awful. He was not courteous, just very mechanical with absolutely no enthusiasm while serving me, and I would prefer not to have to encounter him again should I return for services. Thank you. More
Service is always great. Technicians always take good care of the vehicle so I never have to worry about it Technicians always take good care of the vehicle so I never have to worry about it More
Richard Villa was awesome. As soon as I got to the dealership he helped me right away. Let us test drive a car before deciding what I wanted. He answered all my questions. Why As soon as I got to the dealership he helped me right away. Let us test drive a car before deciding what I wanted. He answered all my questions. Why knowledgeable , friendly, helpful. Love his honesty and kindness. More
Fast, friendly, very courteous and helpful! Richard was awesome!! He greeted me with a smile and made me feel at home...directed me to waiting area! Very informative and polite!! Will definitel Richard was awesome!! He greeted me with a smile and made me feel at home...directed me to waiting area! Very informative and polite!! Will definitely come back because of him and the beautiful and modern dealership! More