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Fernandez Honda

San Antonio, TX

4.8
1,230 Reviews

8015 Interstate 35 S

San Antonio, TX

78224

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Showing 1,230 reviews

February 28, 2018

SERVICE ON OUR CRV WE FEEL WE NOT TREATED BY SERVICE DEPT FAIRLY - OVERCHARGED 10.00 AND THE CAR WASH WAS A MESS. THERE WAS A MORE RECENT COUPON FOR 29.99 EXPRESSED OIL More

by joe123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
RAY CRAWFORD
Mar 06, 2018 -

Fernandez Honda responded

I apologize for any miscommunication on the pricing and would be more than happy to get this resolved for you. The correct price for an oil change (full synthetic Honda motor oil) is $39.95. We have a special right now for $10.00 off. Please reach out to me and let me know how to get in touch with you and I can get this resolved. The coupon is new and I hope you will accept my apology for any mistakes by our team. Adam Claiborne - General Manager - Fernandez Honda - 210-853-0256

Mar 15, 2018 -

Fernandez Honda responded

Thank you for your feedback. There are several online coupons that change frequently. I need a little more information to look this up and get this resolved for you. Please contact me at your convenience. Adam Claiborne - 210-853-0256 - General Manager - Fernandez Honda

February 27, 2018

Great Service We arrived and were immediately greeted by Jeison. He was very knowledgeable and patient with our questions. Process went rather smooth. We will defin More

by Author18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeison Fernandez
Jun 05, 2018 -

Fernandez Honda responded

Thanks for your review! We are glad you had a great experience, and we appreciate your business! We look forward to working with you again in the future!

February 27, 2018

Awesome! Sam Flores was very attentive and always went the extra mile to make things more comfortable with this not so desirable experience. Nevertheless, it w More

by Cristin89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Fernandez, Samuel Flores
Jun 05, 2018 -

Fernandez Honda responded

Thanks for your review and kind words! We are glad you had a great experience, and we appreciate your business!

February 20, 2018

Excellent customer service Isreal was awesome Rey friendly and courteous and met all of our needs.I highly recommend him and he should be rewarded for his efforts More

by Jerry2328
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fabian Rodriguez, Israel Fenandez
Jun 05, 2018 -

Fernandez Honda responded

Thanks for your review! We are glad you had a great experience, and we appreciate your business.

February 15, 2018

Best car buying experience I have ever had. Salesman was straight forward. There was no haggling. They let us know everything up front and Finance manager was kind and helpful. I would recommend More

by Melissa V Hernandez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gilbert Martinez , Michael Esteves
Jun 05, 2018 -

Fernandez Honda responded

Thanks for your review! We are glad you had a great experience, and we appreciate your business!

February 01, 2018

Greatest service Robert Zarate was an amazing car sales he was with us till we where happy with our car. Fabian the person helping with financial did everything he cou More

by Estela Castro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fabian Rodriguez, Robert Zarate
Jun 05, 2018 -

Fernandez Honda responded

Thanks for your review! We are glad you had a great experience, and we appreciate your business!

January 31, 2018

Fernandez Thank you everyone at Fernandez for working in an efficient way to get me into my new vehicle. Definitely will keep doing business in the future More

by TommyS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie Medrano
January 31, 2018

Robert with fast and answered all the questions we had about our new Honda Civic. Have not had any problems at all, will go back when its time to buy another. More

by mikepena_1996
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Zarate
January 31, 2018

Wonderful experience We had great service with Israel he was awesome... although we only had our 2018 Honda Fit sport for one short week( it was totaled by a wrong way dri More

by Car girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Fernandez, Israel Fenandez
Jun 05, 2018 -

Fernandez Honda responded

Thanks for your review! We are glad you had a great experience, and we appreciate your business!

January 19, 2018

A+++ service, very comfortable atmosphere Very fast and simple, process, great communication,they explain every step of way vey knowledgeble people I would most definitely recommend I love my More

by Joseg21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Fernandez, Joe Campos
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