
Fernandez Honda
San Antonio, TX
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Charged extra fees. Also told I needed two other services that had just been done at another dealership. Then the dealership did not give me the paperwork. Makes it hard Also told I needed two other services that had just been done at another dealership. Then the dealership did not give me the paperwork. Makes it hard to trust them. More
We had an oil change on our car. Waiting area was clean and comfortable with some light snacks available. Technician was courteous and kept us informed through text messages. Car was Waiting area was clean and comfortable with some light snacks available. Technician was courteous and kept us informed through text messages. Car was done sooner than expected. Great experience! More
The dealer man was quick and fast he said about an hour, but it took us like maybe 45 minutes not sure how long they did good even wash my car but it took us like maybe 45 minutes not sure how long they did good even wash my car More
There was no pressure tactics and all of our questions answered. Very friendly and professional salesman and finance personnel. answered. Very friendly and professional salesman and finance personnel. More
review: I recently had an oil change at Express, and unfortunately, my car was returned with oil stains not only on the door handle but also on the leather interior. Additionally, the steering felt stic unfortunately, my car was returned with oil stains not only on the door handle but also on the leather interior. Additionally, the steering felt sticky with oil. When inquiring, I was informed that the technician handling my vehicle was new. This experience left me quite disappointed, as it affected multiple parts of my car, and I hope the necessary measures will be taken to prevent such issues in the future. More
I have always brought my car to get serviced at Fernandez Honda I have never had a problem and making an appointment is super easy. Our advisor today, who has helped us in the past is always pleasant and cou Honda I have never had a problem and making an appointment is super easy. Our advisor today, who has helped us in the past is always pleasant and courteous. More
Outstand service. Personnel vere very courteous and knowledgeable. I am a return customer, snd highly recommend Fernandez Honda. Personnel vere very courteous and knowledgeable. I am a return customer, snd highly recommend Fernandez Honda. More
My service provider Richard was a great help and comfort. He did all he could to make sure I was well informed and at ease with the service. I’m also grateful for the service the mechanics did. He did all he could to make sure I was well informed and at ease with the service. I’m also grateful for the service the mechanics did. More