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Fernandez Honda

San Antonio, TX

Overview
Reviews
Vehicles
4.8
1,129 Reviews
Call Dealership (210) 928-1500
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8015 Interstate 35 S

San Antonio, TX

78224

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Showing 1,129 reviews

June 07, 2023

The last two oil changes I had at Fernandez Honda were done hastily. The windshield washer cap was not secured on the most recent oil change on 6/7/23. The oil change before that in Oct 2022, the service More

by SteveW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Rosales
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Jun 08, 2023 -

Fernandez Honda responded

Thank you for bringing this to my attention. I apologize for what you have experienced with your recent service visits. I would like an opportunity to address your concerns and to earn your business, please contact me at 210-507-0279. I look forward to speaking with you. John Ridings General Manager

Jun 08, 2023 -

SteveW responded

I spoke with John on June 8th and he promised that my next oil change would be free of charge. Thank you, John, for your prompt response and for making this right! Sincerely, Steve Whitehorn

June 07, 2023

Good service, clean place, friendly and knowledgeable staff, and was kept up to date on progress. More

by JTL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
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Jun 09, 2023 -

Fernandez Honda responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

June 06, 2023

As usual, professional and only repaired what was needed! Will continue to return for great service and fair prices!! Plus vehicle washed for free!!! More

by Lvromn063014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Bain
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Jun 09, 2023 -

Fernandez Honda responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

June 05, 2023

My salesperson, Joe Campos, did a great job helping me find the vehicle my family and I want. He was attentive and respectful. The parts and finance department was very nice too. More

by jeremy.dy.swank
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Asebedo, Joe Campos
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Jun 08, 2023 -

Fernandez Honda responded

Thank you for your kind words for our staff, we appreciate it!

June 02, 2023

Awesome experience they always do a good job with my car maintenance. They are really professional More

by Abraham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Robles, Devin Ramirez, Rudy Criner, JC Santibanez, Ray Crawford, Tony Gutierrez, Joshua Verdin
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Jun 08, 2023 -

Fernandez Honda responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

June 02, 2023

Friendly and thorough service with good customer communication. Services were explained, requiring customer approval before work began. More

by 3mmlara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory
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Jun 07, 2023 -

Fernandez Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 01, 2023

Great! They aways give good service, very nice people and respectful and professional people. Appreciate the wash on my car. Every this is great! More

by Dallia Garza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
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Jun 05, 2023 -

Fernandez Honda responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

June 01, 2023

Me. Almanza was most helpful with the whole buying process. They had the most inventory to choose from and would recommend this dealer to anyone. More

by Sharon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaime Almanza
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Jun 05, 2023 -

Fernandez Honda responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

September 02, 2022

THEY SOLD ME A 2014 CIVIC Si w/ A SALVAGE TITLE. Didn’t disclose this to me and I only found out when I tried trading it in More

by Vince
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Forgot the salesman but I remember he left the next month
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Sep 03, 2022 -

Fernandez Honda responded

Thank you for bringing this to my attention. I apologize for what you experienced with your vehicles title. I would like an opportunity to fix this and to earn your business, please contact me at jridings@Fernandezhonda.com. I look forward to speaking with you. John Ridings General Manager

July 08, 2022

Do far I have been to three Honda dealerships in San Antonio, Texas. By far Fernandez Honda is best in service, friendliness and efficiency. Thanks to Lauren Norvell and Moises Tapia for a positive expe More

by albinojr153
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Norvell and Moises Tapia
Report | Print
Jul 08, 2022 -

Fernandez Honda responded

Thank you for being our customer, we appreciate your kind words!

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