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Fernandez Honda

San Antonio, TX

4.8
1,313 Reviews

8015 Interstate 35 S

San Antonio, TX

78224

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Showing 1,313 reviews

February 22, 2024

I LOVE Fernandez Honda! They are the ONLY dealer that I trust with my car. The service rep Jason and the rest of the staff provide EXCELLENT customer service! They are alway More

by Evelynmtx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Perales
Feb 24, 2024 -

Fernandez Honda responded

Thank you for sharing your love for Fernandez Honda! We're thrilled to hear that you trust us with your car and that Jason and our staff provide excellent customer service. We appreciate your loyalty and look forward to continuing to provide great service!

February 21, 2024

This review is for the service consultant Chase Malone. He was so helpful and explained in detail which services were best for my Accord. More

by Jrdb2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Malone
Feb 24, 2024 -

Fernandez Honda responded

Thank you for sharing your positive experience with service consultant Chase. It's wonderful to hear that he was helpful and took the time to explain the best services for your Accord. We appreciate your business and hope to continue providing excellent service for your vehicle!

February 20, 2024

Checked in 30 minutes prior to original time. They did an amazing job. Gave recommendations and that was great. Approved some recommendations and they got our vehicles in and out. Service was gre More

by Kaimicheyenne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoffrey tassey
Feb 22, 2024 -

Fernandez Honda responded

We're thrilled to hear that you had a positive experience with the service at our dealership. It's great to know that they were able to accommodate your check-in time, provide recommendations, and deliver excellent customer service. Thank you for choosing our dealership, and we appreciate your positive feedback! We look forward to serving you again in the future!

February 16, 2024

I went in for an oil change and they took great care of me and my car. Tony Bain was a pleasure to work with from start to end. He was friendly, informative, and kept me updated about my options and timing More

by Jenn T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Bain
Feb 23, 2024 -

Fernandez Honda responded

We appreciate your feedback, and we are delighted to hear that Tony provided excellent service during your oil change. Our team is committed to ensuring a pleasant experience for our customers. We are here to help!

February 16, 2024

Thank you so much for the quick and efficient work you all did today. I will definitely bring my vehicle back. More

by Noe.Martinezvillela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Perales, Vanessa Robles
Feb 23, 2024 -

Fernandez Honda responded

You're very welcome! We're glad to hear that you were satisfied with the quick and efficient work done on your vehicle today. Thank you for choosing us, and we look forward to serving you again when needed. Safe travels!

February 13, 2024

Purchased two vehicles at another dealership but was told by colleagues that the service dept at Fernandez Honda was outstanding and it turns out they were right. Very informative and punctual. They take the More

by smashharddrive
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Arredondo
Feb 16, 2024 -

Fernandez Honda responded

Thank you for choosing Fernandez Honda for your service needs and for sharing your positive experience with us! We're thrilled to hear that our service department lived up to the outstanding reputation you heard from your colleagues. Providing informative and punctual service is crucial to us, and we're glad to know that our team took the time to explain the services being performed without overselling unnecessary ones. We look forward to continuing to provide excellent service for your vehicles.

February 12, 2024

Always very pleasant when I call in to request service. Service person very attentive and very helpful. More

by erlperez60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Feb 13, 2024 -

Fernandez Honda responded

We're delighted to hear that you've had pleasant experiences when requesting service with us. Providing attentive and helpful service is our goal, and we appreciate your positive feedback. Your satisfaction is important to us, and we look forward to assisting you with any future service needs. Thank you for choosing us!

February 10, 2024

I am very happy with Honda Dealership. Have been their customer for over 10 years and they have always provided excellent service. Wouldn't go anywhere else More

by Sylvia4219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
36346 Robert Perales
Feb 13, 2024 -

Fernandez Honda responded

Thank you for your loyalty and trust over the past 10 years! We're thrilled to hear that you've consistently received excellent service at our Honda dealership. Our team is dedicated to ensuring your satisfaction, and we appreciate the opportunity to serve you. We look forward to continuing to provide you with great service for many more years. Safe travels!

February 08, 2024

The service department is very courteous and friendly. They took care of my care and provided exceptional customer service. More

by Norma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Ahr
Feb 10, 2024 -

Fernandez Honda responded

We are thrilled to hear that you had a courteous and friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

February 07, 2024

Fernandez Honda has always exceeded expectations. Not only have I purchased 3 vehicles from Fernandez but I still service my vehicle there as well. The staff is very helpful and has always taken care More

by F.Salas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
Feb 10, 2024 -

Fernandez Honda responded

We're delighted to hear that Fernandez Honda has consistently exceeded your expectations. It's fantastic that you've not only purchased multiple vehicles from us but continue to service your vehicle here as well. Our staff's helpfulness and professionalism, along with timely service, have contributed to your positive experiences. Thank you for being a loyal customer, and we look forward to continuing to meet your vehicle needs in the future!

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