Back

Fernandez Honda

San Antonio, TX

4.8
1,129 Reviews

8015 Interstate 35 S

San Antonio, TX

78224

Directions

By Type

Showing 1,129 reviews

July 28, 2023

Was very disappointed. Went in to get a new key for my vehicle. Waited for 4 hours for the key to be programmed. No wait time was communicated. Additional fees were added t More

by jacobmartinezsilva7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ray Barrera
July 27, 2023

They always manage to find something. You go in for one thing and come out with another. The customers are paying double for parts AND labor. Nit selling cars so they look for othet forms More

by jgarzafoh210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Gutierrez
Sep 25, 2023 -

Fernandez Honda responded

Thank you for bringing this to my attention. I understand your frustration with your service. I would like an opportunity to address your concerns and to earn your business, please contact me at 210-507-0279. I look forward to speaking with you. John Ridings General Manager 210-507-0279 jridings@fernandezhonda.com

July 27, 2023

Excellent service. Inhad a great experience today getting my vehicle serviced. The facilities we updated. The waiting room had be updated and had places to do work as w More

by P Tejeda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Perales
Jul 30, 2023 -

Fernandez Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 27, 2023

Arrived early, no problem; took my car. Done within 25 Minutes. Great! Thanks good job More

by Rccruz_2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoff Tassey
Jul 30, 2023 -

Fernandez Honda responded

We are glad we could help!

July 26, 2023

The salesman Alex Wheeler was so attentive and professional answered all my questions. Explained the features gave me an awesome experience. All the staff was awesome. Will recommend to friends an More

by josieamaya1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Wheeler sales man rate 5 stars!, Gilbert Martinez
Jul 31, 2023 -

Fernandez Honda responded

We're happy you found our staff to be so supportive during your experience here at Fernandez Honda.

July 22, 2023

The service reps are quick to check you in, are very helpful, and friendly. Explained recommended services. More

by Noralramos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Jul 28, 2023 -

Fernandez Honda responded

Thank you for your kind words and this wonderful review!

July 22, 2023

This location has always taken care of me and made sure I was happy with the services I have received. I will continue to service my car here in the future. More

by heatherlynngarcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Perales
Aug 07, 2023 -

Fernandez Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 22, 2023

Very quick and courteous and proficient. My car was serviced in a timely manner and the waiting room is outstanding. More

by trininoyola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy Criner, Ray Crawford, Joshua Verdin
Aug 07, 2023 -

Fernandez Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 22, 2023

I thoroughly enjoy visiting Fernandez Honda. I’ve been coming to this dealership since I moved a little over a year ago. Geoff is typically my service advisor and always goes above and beyond. I More

by dasia.colley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoff Tassey
Aug 07, 2023 -

Fernandez Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 22, 2023

Jason was wonderful, professional, helpful and made the experience great! This type of service will keep us coming back. We will recommend our family and friends. More

by Jesus M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason perales - service
Aug 07, 2023 -

Fernandez Honda responded

Jesus, we're happy to hear you had such a positive experience with our team!

...
44
...