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Fernandez Honda

San Antonio, TX

Overview
Reviews
Vehicles
4.8
1,231 Reviews
Call Dealership (210) 928-1500
View Awards

8015 Interstate 35 S

San Antonio, TX

78224

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Showing 1,231 reviews

December 03, 2023

Great customer service. Anthony provided us with great customer service and I would recommend hin to all our customers for his knowledge and expertise More

by fidelh54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
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Dec 05, 2023 -

Fernandez Honda responded

Ensuring your satisfaction is our ultimate goal and we are pleased to know that Anthony provided a great experience for you! It would be our pleasure to have the opportunity to assist you again.

December 02, 2023

I never wait TOO LONG. Even when they seem super busy .. :) the customer service is always great and I am comfortable coming here ... I've been coming for my oil changes fo More

by suzannewhitney19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoffrey, Ray Crawford, Tony Gutierrez
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Dec 06, 2023 -

Fernandez Honda responded

Consistency is key when it comes to service, and it's fantastic that Fernandez Honda has consistently provided you with a pleasant experience, even during busy times. Having great customer service and a comfortable environment makes a significant difference, especially when it comes to routine visits like oil changes. Thank you for your loyalty and business!

December 02, 2023

Gilbert Sanchez was very professional and attentive. He met all our expectations. Even Gilbert your finance manager. More

by Rcooley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gilbert Sanchez (5 stars), Gilbert Martinez
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Dec 06, 2023 -

Fernandez Honda responded

Congratulations on your new vehicle! We are thrilled that Gilbert provided you with a professional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

November 29, 2023

Efficient , very reasonable prices and great customer service . Outstanding communication . Always apply coupons which is great. More

by mickeyg1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Jason was great., Vanessa Robles, Devin Ramirez, Rudy Criner, JC Santibanez, Ray Crawford, Tony Gutierrez, Joshua Verdin
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Dec 01, 2023 -

Fernandez Honda responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 28, 2023

Fernandez Honda has a very friendly and professional staff. I had a pleasant visit while waiting for my vehicle to be serviced. Richard from service and Antonio from sales were awesome. Thanks for makin More

by Rlopez.Happy.Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Arredo ??????????
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Dec 01, 2023 -

Fernandez Honda responded

It's fantastic to hear that you had a great experience and that Richard and Antonio provided awesome assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 27, 2023

Professional service. Easy to understand . Clean.Not too time consuming. Proper and consistent. Thank you. More

by thelma.guadarrama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian, Ruben Fuentes
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Nov 30, 2023 -

Fernandez Honda responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 27, 2023

Purchasing the car was fine. However, I made an appointment to have the oil changed and was very disappointed in the speed of the service. It took an hour and 45 minutes from th More

by dgregory50
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Devin Ramirez
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Nov 28, 2023 -

Fernandez Honda responded

Thank you for bringing this to my attention. I apologize for the long wait time to have your vehicle serviced with us. I would like an opportunity to fix this and to earn your business, please contact me at 210-928-1500. I look forward to speaking with you. John Ridings, General Manager

November 25, 2023

.......................... hhgg r r r e d d. D d d d d s s d d d d. D d d More

by Deniseavila02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
Report | Print
Nov 29, 2023 -

Fernandez Honda responded

Thank you for your visit, Denise!

November 24, 2023

I was completely impressed with their professionalism and customer service , I highly recommend this dealership. More

by Lafiestavictor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
Report | Print
Nov 28, 2023 -

Fernandez Honda responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 24, 2023

Leon is my go to person in the service department. He is an excellent communitcator, provide a great estimate. Fair pricing. Fernandez Honda will service all my Honda vehicle. 2924 Hybrid CRV and 2023 More

by Connie K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leon
Report | Print
Nov 24, 2023 -

Connie K responded

Sorry! It was a 2024 Honda CRV

Nov 27, 2023 -

Fernandez Honda responded

Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

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