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Fernandez Honda

San Antonio, TX

4.8
1,129 Reviews

8015 Interstate 35 S

San Antonio, TX

78224

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Showing 1,129 reviews

October 27, 2023

All employees were excellent and the customer service was outstanding. I enjoy taking my vehicle there. More

by raortiz69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase
Oct 31, 2023 -

Fernandez Honda responded

It's wonderful to hear that all the employees provided excellent service and that you found the customer service to be outstanding. Enjoying your visits to Fernandez Honda is a testament to the quality of service you've received. Your positive feedback is greatly appreciated!

October 26, 2023

The service from George Dugosh and Gilbert (G) was amazing. We spoke like we’d known each other a life time. More

by Ramong12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gilbert Martinez , George Dugosh
Oct 26, 2023 -

Ramong12 responded

Thank you all for the kindness and service

Oct 27, 2023 -

Fernandez Honda responded

Thank you for your kind words for our staff, we appreciate it!

October 26, 2023

Great service and the nicest people. Told all my friends to see Fernandez Honda for top notch service. More

by mjrfrd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gilbert Martinez , Ruben Fuentes
Oct 31, 2023 -

Fernandez Honda responded

It's wonderful to hear that you had a great service experience at Fernandez Honda and that you're recommending us to your friends. Quality service and helpful, friendly staff are important factors for a positive dealership experience. Safe travels!

October 24, 2023

I received excellent service both when I made my appointment and when service was done on my 2010 Honda Accord. Thank you Jason! You’re the best!! More

by Mayla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Robert
Nov 02, 2023 -

Fernandez Honda responded

It's fantastic to hear that you received excellent service both when you made your appointment and when the service was done on your 2010 Honda Accord. Special thanks to Jason for providing top-notch service. Your positive feedback is much appreciated!

October 23, 2023

Cool spot, always chill, respectful. Always willing to help out, fast efficient and helpful when needed More

by Drkxuxa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Robles, Devin Ramirez, Rudy Criner, JC Santibanez, Ray Crawford, Tony Gutierrez, Joshua Verdin
Oct 25, 2023 -

Fernandez Honda responded

It's great to hear that Fernandez Honda is a cool and respectful spot where you can find assistance in a fast, efficient, and helpful manner. Such qualities are important for a positive customer experience. Your positive experience and feedback are appreciated!

October 21, 2023

Service department has the best employees. Very helpful and polite. Robert Jason is always absolutely wonderful. More

by abzoey11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Jason Perales, Ray Crawford
Oct 24, 2023 -

Fernandez Honda responded

Thank you for your kind words about our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

October 20, 2023

Brian was friendly got my car service quickly and got my car washed this experience is what keeps me going back. Honda is is the only place I have and will continue going back to More

by gil8124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Oct 24, 2023 -

Fernandez Honda responded

It's wonderful to hear that Brian provided friendly and efficient service for your car, and the added bonus of having your car washed is a nice touch that keeps you coming back to Fernandez Honda. Customer service and attention to detail can make a significant difference in the overall experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 17, 2023

Quick and courteous service . Thanks for also washing my vehicle. It looks great ! I will recommend . Thank you Richard More

by b.maldonado50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Gutierrez
Oct 19, 2023 -

Fernandez Honda responded

We're delighted to hear that you received quick and courteous service and that your vehicle was washed, leaving it looking great. Your recommendation and kind words are greatly appreciated. Your satisfaction is our priority, and we look forward to serving you again!

October 14, 2023

The staff was friendly and understanding of my financial situation and helped me find the right car for me. Antonio was a friendly salesman as well More

by sophiamelendes30
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio Reyes, Gilbert Martinez
Oct 17, 2023 -

Fernandez Honda responded

We're delighted to hear that the staff was friendly and understanding of your financial situation, making sure to help you find the right car. Friendly and helpful salespeople like Antonio play a crucial role in providing a positive car-buying experience. Your satisfaction and the quality of our service are important to us, and we're here to continue assisting you with any further needs or questions you may have. Thank you for choosing us!

October 13, 2023

Everyone there provides excellent customer service! Antonio Reyes, in sales was very helpful and answered all my questions. Gilbert, in finance, was great to work with. I will be a returning customer. More

by Laura Torres
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio Reyes , Gilbert Martinez
Oct 17, 2023 -

Fernandez Honda responded

We greatly appreciate your positive feedback! It's wonderful to hear that everyone at the dealership provides excellent customer service. Antonio's helpfulness in sales and Gilbert's great assistance in finance are truly commendable. Your satisfaction and the intent to be a returning customer are important to us, and we're here to assist you with any future purchases or needs. Thank you for choosing us!

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