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Fernandez Honda

San Antonio, TX

4.8
1,129 Reviews

8015 Interstate 35 S

San Antonio, TX

78224

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Showing 1,129 reviews

November 17, 2023

They usually have snacks, but there weren't any. Didn't like the color of the oil. It still looked dirty. Was told that was how it looked when the car was running. I will check it myself after it ha More

by vlgpordon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Rosales, Ruben Fuentes
Nov 17, 2023 -

vlgpordon responded

The oil did look better once the car was still n had cool off. I was very please.

Nov 21, 2023 -

Fernandez Honda responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

November 17, 2023

Professional service person kept in contact with me on progress of my service. It was appreciated. More

by rjjv2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony "Tony"
Nov 21, 2023 -

Fernandez Honda responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 16, 2023

Since I bought my vehicle in 2018 this is the only place I come to service my vehicle. Great service, they’re fast and efficient More

by maryjlecea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonel Diaz
Nov 18, 2023 -

Fernandez Honda responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 16, 2023

I get quick and friendly service here. Very clean and comfortable waiting area with delicious snacks. Thumbs up to my advisor Robert Perales. Made my trip there very pleasant. More

by Maria Nuncio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Perales
Nov 18, 2023 -

Fernandez Honda responded

It's fantastic to hear that you had a great experience and that Robert provided pleasant assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 15, 2023

Professionally nice and accommodating service personnel. Job well done with free car wash. Waited a little bit onger as expected. More

by Peterguillao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Gutierrez
Nov 18, 2023 -

Fernandez Honda responded

It's great to hear about the positive and accommodating service you received, along with the complimentary car wash! Sometimes, wait times can be a bit longer than expected, but it's good to know that our service personnel were professional and considerate throughout the process. Thank you for your business, and we look forward to serving you again in the future.

November 13, 2023

The dealership is clean and well supplied with coffee, snacks and water. The television setting was interesting. More

by Linde52Reyna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Nov 14, 2023 -

Fernandez Honda responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 11, 2023

Staff was real nice, I was greeted as soon as I walked in the door, my salesman was great very informative on my new vehicle More

by miguelaleman93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Meléndez , Ray Barrera, Jaime Almanza, Joe Campos, Ruben Fuentes, Jeanne Mann
Nov 12, 2023 -

Fernandez Honda responded

Congratulations on your new vehicle! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 10, 2023

Very attentive. Keeps you in the loop when doing auto repairs. Good explanation of work done. More

by Edwardbalderas56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Robles, Devin Ramirez, Rudy Criner, JC Santibanez, Ray Crawford, Tony Gutierrez, Joshua Verdin
Nov 11, 2023 -

Fernandez Honda responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

November 09, 2023

Their Service Department has the best customer service in the South Side of San Antonio ,They are knowledgeable and customer oriented . More

by Letty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoffrey tassey
Nov 11, 2023 -

Fernandez Honda responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

November 09, 2023

I have been going to Fernandez Honda for over 3 years now. I have bought 3 cars from them and get them serviced here all the time. The employees are friendly and professional. If you are in the market fo More

by danielgomezfernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Fuentes
Nov 11, 2023 -

Fernandez Honda responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

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