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Fernandez Honda

San Antonio, TX

4.8
1,225 Reviews

8015 Interstate 35 S

San Antonio, TX

78224

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Showing 1,225 reviews

March 20, 2024

Took good care of me and my car. Made me feel like family at this dealership. More

by avillegas3091
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Mar 22, 2024 -

Fernandez Honda responded

We're delighted to hear that you felt like family at our dealership and that we took good care of you and your car. Providing a welcoming and caring environment is important to us, and we're glad that we could make your experience enjoyable.

March 20, 2024

Great service and prices and nice staff and wait times are great I recommend this dealership and is very close to my home More

by lili4188
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Robles, Devin Ramirez, Rudy Criner, JC Santibanez, Ray Crawford, Tony Gutierrez, Joshua Verdin
Mar 21, 2024 -

Fernandez Honda responded

Thank you for the kind words Lili! We are very happy to hear that we were able to provide you with an enjoyable experience!

March 15, 2024

The service beyond great. Way better than wichita Ks service where I’m from. Thank you More

by ivilla74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Robles, Devin Ramirez, Rudy Criner, JC Santibanez, Ray Crawford, Tony Gutierrez, Joshua Verdin
Mar 19, 2024 -

Fernandez Honda responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

March 15, 2024

The sales person was courteous and knew his product. Finance person was super. Good snacks. More

by siroisralph
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gilbert Martinez , Teresa Carpenter
Mar 19, 2024 -

Fernandez Honda responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

March 14, 2024

My usual Service Advisor Jason was not initially avail. so I was helped by Richard who was terrible! He had bad customer service skills (did not return my on-site text questions) nor did he ask me where I More

by Lzamoramm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC Santibanez
Mar 19, 2024 -

Fernandez Honda responded

Thank you for bringing this matter to my attention. I would like to discuss your experience further and address any concerns you may have. Your feedback is valuable to us, and we strive to provide excellent service to all our customers. Please feel free to reach out to me at your earliest convenience. John Ridings General Manager 210-507-0279 jridings@fernandezhonda.com I look forward to speaking with you and working toward a resolution that meets your expectations.

March 08, 2024

Geoff Tasey is our go to service advisor. Always making sure our vehicle is taking care of. Always go out of his way to make sure things are done right and we always leave satisfied each and More

by kimlpz82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoff Tasey
Mar 12, 2024 -

Fernandez Honda responded

It's fantastic to hear about your positive experiences with Geoff as your go-to service advisor! Geoff goes above and beyond to ensure your vehicle is well taken care of and that you leave satisfied every time. Your kind words about his courtesy, attention to detail, and responsiveness to questions or concerns are greatly appreciated. Thank you for expressing your appreciation, and safe travels!

March 07, 2024

Service was fast and they provided feedback throughout the service. Ensure all issues were addressed and handled properly. My First time getting the vehicle service at this particular dealership, will def More

by Jayhdz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo,
Mar 10, 2024 -

Fernandez Honda responded

We're thrilled to hear that you had a positive experience with our service team during your first visit to the dealership. Providing fast service, regular feedback, and addressing all issues properly are priorities for us. We appreciate your trust and are glad to have you as a customer. Thank you for choosing our dealership, and we look forward to serving you again in the future!

March 06, 2024

Got to dealer early and they took me in immediately. I was out in under two hours and extremely happy with the service I received. More

by alfred2112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonel
Mar 09, 2024 -

Fernandez Honda responded

We're delighted to hear that you had a positive experience during your visit to the dealership. Efficient and prompt service is essential, and we're glad our team could address your needs in a timely manner. Thank you for choosing us, and we look forward to serving you again in the future!

March 05, 2024

Service department was superb! Brian was my advisor. He was very informative, nice and professional. Excellent customer service throughout the department! I was in and out in an ho More

by freyesjr007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Mar 08, 2024 -

Fernandez Honda responded

We're delighted to hear about your superb experience with the service department, especially with Brian as your advisor. It's fantastic that he provided informative, nice, and professional service, contributing to excellent customer service throughout the department. We appreciate your positive feedback. Thank you for choosing us for your service needs, and we look forward to serving you with the same level of excellence in the future!

March 03, 2024

The gentleman that assisted me was very courteous and professional not only with me but as I waited for my vehicle to get maintenance I noticed him with the same attitude towards everyone. Thank you for More

by mordaz
Recommend Dealer
Yes
Employees Worked With
Brian Rosales (47706)
Mar 08, 2024 -

Fernandez Honda responded

We're delighted to hear about your positive experience with our courteous and professional gentleman. Providing excellent service to all our customers is a top priority, and we appreciate your acknowledgment. Thank you for choosing us!

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