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Fernandez Honda

San Antonio, TX

4.8
1,312 Reviews

8015 Interstate 35 S

San Antonio, TX

78224

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Showing 1,312 reviews

July 14, 2024

They are very professional and very caring about your car and you and want to make sure the best care overall is done for when you are there! They always do an excellent job! Always are kind and courteous an More

by judymagnusson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoff Tassey
Jul 15, 2024 -

Fernandez Honda responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 14, 2024

Chase provided outstanding customer service in getting my tires replaced. Fernandez customer service is always on point. More

by Glenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase
Jul 15, 2024 -

Fernandez Honda responded

Hi Glenn, thank you for your kind review; we are happy to pass along your comments to the team here at Fernandez Honda! We are always more than happy to assist you if anything else comes up. Take care!

July 13, 2024

I had such a great experience. They made purchasing a car so easy. I never felt pressured and definitely felt listened to. More

by patapower
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Enrique and the gentleman from Georgia (in financing)
Jul 14, 2024 -

Fernandez Honda responded

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 12, 2024

This place has a variety of vehicles for a very great price. Check them out. More

by Spurguy210
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
F.Alberto Cruz Vega
Jul 12, 2024 -

Fernandez Honda responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

July 12, 2024

Provided great and prompt service. Customer service was courteous and informative. Thank you Fernandez Honda Service Department. More

by Rachel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoff Tassey
Jul 13, 2024 -

Fernandez Honda responded

Hi Rachel, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

July 12, 2024

Came in for an appointment to diagnose and correct a well known issue with my Honda Pilot. I was told that "there isn't enough time" to complete the diagnosis. Then, I was asked to come back. I stated that I More

by Gutmania
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chase Malone
Jul 18, 2024 -

Fernandez Honda responded

Gutmania, I appreciate you taking the time to let me know about this issue. I am truly sorry to hear about your service experience related to getting a complete diagnosis on your Honda Pilot. I am eager to regain your trust as a valued customer. Please reach out to me at your earliest convenience so we can discuss this further. I’m looking forward to the opportunity to speak with you and find a solution. Thank you, John Ridings General Manager jridings@Fernandezhonda.com

July 10, 2024

Very clean and pleasant environment. Love the free water and coffee station. Restrooms really clean. More

by Francine Trevino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Jason
Jul 10, 2024 -

Fernandez Honda responded

Hi Francine, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 10, 2024

I have used this dealership for about 8 years and have always been satisfied. But I wasn’t completely satisfied today with the service. More

by herlinda Ruiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I know the employees name was Tony but not sure about the last name
Jul 12, 2024 -

Fernandez Honda responded

herlinda Ruiz, We are grateful for the opportunity to discuss your service concerns with you. Your patronage means a lot to us, and we sincerely hope that we can resolve the matter to your complete satisfaction. Should you require any assistance in the future, please do not hesitate to reach out to me. Your continued satisfaction is our priority, and we are here to help whenever you need us. John Ridings General Manager Email: jridings@fernandezhonda.com

July 09, 2024

Yo agradesco todo lo que hiso la persona que me atendio bien amable y sin ostigar mucho. Gracias a Alberto Cruz vega More

by At8093
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gilbert Martinez , Aaron Sanchez
Jul 10, 2024 -

Fernandez Honda responded

Hola, ¡nos alegra saber que tuviste una experiencia tan positiva con Alberto! No dude en comunicarse con nosotros si necesita algo. Ten un día maravilloso.

July 07, 2024

Always been great to me. Great deals and coupons. Good customer service. Been going to Fernandez Honda for over 1year More

by chrisg464539
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Verdin
Jul 08, 2024 -

Fernandez Honda responded

Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

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