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Fernandez Honda

San Antonio, TX

4.8
1,129 Reviews

8015 Interstate 35 S

San Antonio, TX

78224

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Showing 1,129 reviews

December 02, 2023

Gilbert Sanchez was very professional and attentive. He met all our expectations. Even Gilbert your finance manager. More

by Rcooley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gilbert Sanchez (5 stars), Gilbert Martinez
Dec 06, 2023 -

Fernandez Honda responded

Congratulations on your new vehicle! We are thrilled that Gilbert provided you with a professional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

November 29, 2023

Efficient , very reasonable prices and great customer service . Outstanding communication . Always apply coupons which is great. More

by mickeyg1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Jason was great., Vanessa Robles, Devin Ramirez, Rudy Criner, JC Santibanez, Ray Crawford, Tony Gutierrez, Joshua Verdin
Dec 01, 2023 -

Fernandez Honda responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 28, 2023

Fernandez Honda has a very friendly and professional staff. I had a pleasant visit while waiting for my vehicle to be serviced. Richard from service and Antonio from sales were awesome. Thanks for makin More

by Rlopez.Happy.Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Arredo ??????????
Dec 01, 2023 -

Fernandez Honda responded

It's fantastic to hear that you had a great experience and that Richard and Antonio provided awesome assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 27, 2023

Professional service. Easy to understand . Clean.Not too time consuming. Proper and consistent. Thank you. More

by thelma.guadarrama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian, Ruben Fuentes
Nov 30, 2023 -

Fernandez Honda responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 27, 2023

Purchasing the car was fine. However, I made an appointment to have the oil changed and was very disappointed in the speed of the service. It took an hour and 45 minutes from th More

by dgregory50
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Devin Ramirez
Nov 28, 2023 -

Fernandez Honda responded

Thank you for bringing this to my attention. I apologize for the long wait time to have your vehicle serviced with us. I would like an opportunity to fix this and to earn your business, please contact me at 210-928-1500. I look forward to speaking with you. John Ridings, General Manager

November 25, 2023

.......................... hhgg r r r e d d. D d d d d s s d d d d. D d d More

by Deniseavila02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
Nov 29, 2023 -

Fernandez Honda responded

Thank you for your visit, Denise!

November 24, 2023

I was completely impressed with their professionalism and customer service , I highly recommend this dealership. More

by Lafiestavictor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
Nov 28, 2023 -

Fernandez Honda responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 24, 2023

Leon is my go to person in the service department. He is an excellent communitcator, provide a great estimate. Fair pricing. Fernandez Honda will service all my Honda vehicle. 2924 Hybrid CRV and 2023 More

by Connie K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leon
Nov 24, 2023 -

Connie K responded

Sorry! It was a 2024 Honda CRV

Nov 27, 2023 -

Fernandez Honda responded

Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

November 22, 2023

I had an oil change and tire rotation performed. The service was great and accomplished in a timely manner. My car was washed as a bonus and the price was truly outstanding. Lots of value at Fernand More

by SteveW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Robles, Devin Ramirez, Rudy Criner, JC Santibanez, Ray Crawford, Tony Gutierrez, Joshua Verdin
Nov 30, 2023 -

Fernandez Honda responded

Wea are thrilled to hear you had a fantastic service experience at Fernandez Honda! A smooth oil change and tire rotation done in a timely manner, along with the bonus of a car wash, can truly add value to the service. Getting all that at an outstanding price definitely makes for a satisfying visit. Thank you for your business!

November 17, 2023

Joe Campos is by far THE BEST man to work with when you’re in the market for a new vehicle, he is honest and hardworking. He gets the job done for you. No gimmicks. “G” in finance always makes sur More

by jptrevino
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gilbert Martinez , Joe Campos
Nov 21, 2023 -

Fernandez Honda responded

It's wonderful to hear about your positive experience with Joe and the team at Fernandez Honda! Joe's honesty, hard work, and commitment to getting the job done without any gimmicks is truly commendable. It's great that G in finance ensured a pressure-free environment and focused on meeting your needs without pushing for quick decisions. Finding a team that prioritizes customer satisfaction and takes the stress out of the car-buying journey can make a significant difference. Fernandez Honda provided you with exceptional service and support throughout your car-buying process! Congratulations on your new vehicle!

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