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Fernandez Honda

San Antonio, TX

4.8
1,312 Reviews

8015 Interstate 35 S

San Antonio, TX

78224

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Showing 1,312 reviews

August 06, 2024

I received excellent customer service. Robert and Jason were very helpful and all my questions were answered. I have been going to Fernandez Honda for many years and I will continue to do More

by Mariamunoz1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason,Robert
Aug 07, 2024 -

Fernandez Honda responded

Hi, thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 06, 2024

The staff was great and were gentlemen. The service was friendly and the communication was awesome. I recommend this dealer to all Texans. More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Greg, Teresa Carpenter
Aug 09, 2024 -

Fernandez Honda responded

Hi Jay, we're happy you found our staff to be so supportive during your experience here at Fernandez Honda. Thanks for the recommendation, and have an amazing day!

August 03, 2024

I don't like writing negative reviews, but I feel the bait and switch tactics need to be addressed. I scheduled my car service through their service site using the link they provided. I selected the serv More

by HMiranda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert
Aug 09, 2024 -

Fernandez Honda responded

HMiranda, Thank you for informing me about your situation. Please know that we are looking into your concerns, and will be reaching out to you soon to assist. If there is anything I can do in the meantime, please feel free to contact me. John Ridings General Manager jridings@fernandezhonda.com

August 01, 2024

Dealership is a great place to buy & service my vehicle, been with them for years. More

by Stephlazar1981
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregg Arh., Gilbert Martinez
Aug 02, 2024 -

Fernandez Honda responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

August 01, 2024

Salesmen G. Dugosh, was excellent to me and my family. Everyone was very friendly. Thanks More

by Bgarza2005
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Finance Manager , George Dugosh
Aug 02, 2024 -

Fernandez Honda responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 31, 2024

Great people, we're willing to work with me and my family! Definitely would go back! More

by vivian.retiz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Vela, Gilbert Martinez
Aug 01, 2024 -

Fernandez Honda responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 30, 2024

Asked for an oil change. Got an oil change. Recommend other services. I declined them. More

by michellenentwich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Ahr
Aug 01, 2024 -

Fernandez Honda responded

Hello, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

July 30, 2024

Excellent customer service by Greg the service advisor, everything was great highly recommended definitely return customer, More

by jaime
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory , Vanessa Robles
Aug 01, 2024 -

Fernandez Honda responded

Hi Jaime, we're happy you found our staff to be so supportive during your experience here at Fernandez Honda. Feel free to reach out to us if you need anything. Have a wonderful day.

July 27, 2024

Fernandez Honda employees who helped me were comforting during my stress and helped me to understand what was required. More

by sallieulmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan, John, Miguel, and John in Service.
Jul 29, 2024 -

Fernandez Honda responded

Hi Sallieulmer, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

July 27, 2024

Scheduling my appointment was very convenient and easy to do. I was able to get the time and date that I requested on the first try. More

by rfrausto21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Jul 29, 2024 -

Fernandez Honda responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

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