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Fernandez Honda

San Antonio, TX

Overview
Reviews
Vehicles
4.8
1,129 Reviews
Call Dealership (210) 928-1500
View Awards

8015 Interstate 35 S

San Antonio, TX

78224

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Showing 1,129 reviews

December 27, 2023

Today the services I received from Fernandez Honda was awesome. I was quickly welcomed by Brian Rosales and he did a wonderful job of updating me on the service needing done and the recommendations nee More

by cuca98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Rosales
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Dec 29, 2023 -

Fernandez Honda responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

December 22, 2023

Rudy my sales associate his manager Joe and Gilbert made my sales experience great. Leo in service answered all of my questions More

by hisoni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy Hernandez Joe Ramirez, Gilbert Martinez
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Dec 22, 2023 -

Fernandez Honda responded

It's fantastic to hear that Rudy, Joe, Gilbert, and Leo provided such excellent service! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 22, 2023

Promt as promised. Good communicaton. No pressures. Nice / clean waiting area with coffee/water/snacks. More

by TAZ
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jason
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Dec 27, 2023 -

Fernandez Honda responded

We are thrilled to hear that you had a prompt experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 22, 2023

Staff listened to everything I was saying and didn’t try to sell me something he knew I wouldn’t like. He was knowledgeable and we had a fast transaction. Thank you Alex!!! More

by Julia barboza
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex sales rep.
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Dec 27, 2023 -

Fernandez Honda responded

Congratulations on your new vehicle! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 21, 2023

Every time I visit Fernandez Honda , I am always pleased. Attendivness,courtesy,and price of work is very appreciated.. thank you More

by Guzmanrene506
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Malone
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Dec 22, 2023 -

Fernandez Honda responded

We are thrilled to hear that you had an attentive experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 20, 2023

Very helpful and quick process to get me into a new car after my accident More

by Jennifer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gilbert Martinez , Joe Campos
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Dec 22, 2023 -

Fernandez Honda responded

Congratulations on your new vehicle! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 19, 2023

Charged extra fees. Also told I needed two other services that had just been done at another dealership. Then the dealership did not give me the paperwork. Makes it hard More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gregory Ahr
Report | Print
Dec 26, 2023 -

Fernandez Honda responded

Thank you for bringing this to my attention. I apologize for the misunderstanding you experienced during your service visit with us. I would like an opportunity to address your concerns and to earn your business, please contact me at 210-928-1500. I look forward to speaking with you. John Ridings, General Manager

December 19, 2023

We had an oil change on our car. Waiting area was clean and comfortable with some light snacks available. Technician was courteous and kept us informed through text messages. Car was More

by Carlitos
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
"Chase"
Report | Print
Dec 20, 2023 -

Fernandez Honda responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

December 19, 2023

The dealer man was quick and fast he said about an hour, but it took us like maybe 45 minutes not sure how long they did good even wash my car More

by Elmagarza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
150044 Chase Malone
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Dec 19, 2023 -

Elmagarza responded

Good job

Dec 26, 2023 -

Fernandez Honda responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

December 17, 2023

There was no pressure tactics and all of our questions answered. Very friendly and professional salesman and finance personnel. More

by juanybarra728
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rudy Hermandez-Salesman, 5 stars, Gilbert Martinez
Report | Print
Dec 19, 2023 -

Fernandez Honda responded

Congratulations on your new vehicle! We are thrilled to have provided you with an excellent sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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