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Fernandez Honda

San Antonio, TX

4.8
1,238 Reviews

8015 Interstate 35 S

San Antonio, TX

78224

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Showing 1,238 reviews

February 09, 2025

Keo was very helpful and provided top tier customer service. I will be a coming back and recommending this dealership to everyone. More

by mperez5822
Recommend Dealer
Yes
Employees Worked With
Keo
Feb 12, 2025 -

Fernandez Honda responded

Hello, we're happy you found our staff to be so helpful during your experience here at Fernandez Honda. Feel free to reach out to us if you need anything. Have a wonderful day.

February 09, 2025

Quick car drop off for service and organized. Great with the customers, communication and helpful More

by Juanita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keo
Feb 12, 2025 -

Fernandez Honda responded

Hi Juanita, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 08, 2025

Twice gone to do oil change and within a week it goes from 100 percent to 10percent. I don’t have to make double trips for their error.. Don’t think will return unless I get a refund ir compensation More

by Dante Marotta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert not sure on name
Feb 13, 2025 -

Fernandez Honda responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. John Ridings General Manager Fernandez Honda Office: 210-507-0279 Email: jridings@fernandezhonda.com

February 08, 2025

Fast and courteous service advisor. He was very professional and knowledgeable about the service needed the waiting area was comfortable and quiet I will definitely be back. More

by pigweed06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor
Feb 12, 2025 -

Fernandez Honda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Fernandez Honda! We are always more than happy to assist you if anything else comes up. Take care!

February 08, 2025

This Dealership is nice and clean and I periodically receive coupons in the mail, which keeps me going back. More

by gasaenz24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Perales
Feb 12, 2025 -

Fernandez Honda responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

February 08, 2025

The customer service representative was very helpful. He explained what needed to be fixed and provided all of the prices for each part and labor. He gave estimated time that it would take to complete ea More

by SweetJilly
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Feb 12, 2025 -

Fernandez Honda responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

February 08, 2025

I had a great experience with Antonio at Fernandez Honda he helped me with all my questions and concerns and I really appreciate the free car wash even though it was only for an oil change More

by mosesmadanat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio
Feb 12, 2025 -

Fernandez Honda responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

February 07, 2025

Mr. Keo was prompt and courteous. did not have an appointment yet he was able to take care of my service with excellent time, informed me of possible issues without making me feel pressured to make a More

by Marfil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keosakhone Keoviva
Feb 12, 2025 -

Fernandez Honda responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

February 06, 2025

Had truck serviced, good experience from beginning to end. Jason was very helpful and very professional. More

by m.mercado1975.mm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason..service
Feb 11, 2025 -

Fernandez Honda responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 05, 2025

The employees are very friendly and nice professional especially the person that helped me i tell all my friends how friendly Honda dealership is. Thank you More

by Michaelkpena1963
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Keosakhone
Feb 10, 2025 -

Fernandez Honda responded

Hello, we're happy you found our staff to be so supportive during your experience here at Fernandez Honda. Feel free to reach out to us if you need anything. Have a wonderful day.