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Fernandez Honda

San Antonio, TX

4.8
1,222 Reviews

8015 Interstate 35 S

San Antonio, TX

78224

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Showing 1,222 reviews

May 11, 2024

The Service Advisors were very professional and friendly. I took my vehicle in for an A1 service code. They inspected the vehicle and advised me of recommendations that they discovered . I will definitely be More

by rmoore4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Ahr
May 16, 2024 -

Fernandez Honda responded

It's wonderful to hear that you had a positive experience with our Service Advisors! We're glad they were professional, friendly, and thorough during your A1 service. We appreciate your trust in us for future vehicle services, and we're delighted that you enjoyed the added bonus of a washed car. Thank you for choosing us, and we look forward to serving you again in the future!

May 10, 2024

I came to get my car's maintenance done and they were helpful. Anthony met with me, explained what they would be doing then showed me the break room. He said it would be about an 1 1/2 hours. They had fr More

by Melanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Bain
May 15, 2024 -

Fernandez Honda responded

It's great to hear about your positive experience at our dealership! We're glad Anthony could assist you and keep you informed about the maintenance process. Providing a comfortable environment with snacks and beverages is part of our commitment to excellent customer service. We appreciate your kind words and look forward to serving you again in the future. Safe travels in your freshly maintained car!

May 08, 2024

Anthony Bain greeted us and was very friendly and helpful. He was not pushy or forcing extra work that needed to be done on the car. Not only that, the wait was not bad and the clean comfy waiting More

by pastranneomi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Bain
May 11, 2024 -

Fernandez Honda responded

It's great to hear that Anthony provided you with a positive experience! His friendly and helpful demeanor, along with the comfortable waiting room, made your visit enjoyable. Thank you for sharing your feedback! Thank you for choosing us.

May 08, 2024

First time going there for service and as expected, they told me how long my service was going to be, which it was so that alone was great. More

by Dynic0407
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Verdin
May 11, 2024 -

Fernandez Honda responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 06, 2024

Fernandez Honda has a great service team with quick service! Today they arranged for Uber rides back home and then for pick up once my car was ready! The service team is considerate and professional. More

by TxnElement
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian in service
May 08, 2024 -

Fernandez Honda responded

That's fantastic to hear! Fernandez Honda's service team goes the extra mile to ensure our customers have a seamless experience. Arranging Uber rides for you and providing quick, considerate, and professional service shows our dedication to customer satisfaction. Thank you for choosing us!

May 04, 2024

I always take my civic for any and all maintenance to Fernandez Honda. I have always been treated with respect and I have always been taken care of. They have the best waiting area with cold water and th More

by jamesgaitan0347
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clint
May 08, 2024 -

Fernandez Honda responded

It's awesome that Fernandez Honda provided excellent service! From the respectful treatment to the comfortable waiting area with refreshments, we prioritize customer satisfaction. Keeping you informed about your vehicle's progress and addressing any issues promptly are also important aspects of our service. It's great to hear that our employees are the best and consistently deliver great work. Thank you for choosing us!

May 04, 2024

Good service and fast. Quality care for my vehicle. I recommend service on this dealership. More

by Victor vera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
May 07, 2024 -

Fernandez Honda responded

We're delighted to learn that your experience was good! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 04, 2024

Mr. Jason Perales’ customer service was one of the best I have received at any dealership. Outstanding support!!! Thanks. More

by menalgerardo15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Perales
May 07, 2024 -

Fernandez Honda responded

We're delighted to learn about your positive experience and the best assistance provided by Jason! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 01, 2024

Fernandez never disappoints always great service, these guys treat you great every time . Very clean dealership & friendly More

by Patty castilleja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert perales
May 02, 2024 -

Fernandez Honda responded

It's fantastic to hear that you had a great experience and that Fernandez provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

May 01, 2024

In 50 years of buying cars I had never had a better experience than I had at Fernandez Honda. More

by drdrago2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Trinidad
May 02, 2024 -

Fernandez Honda responded

We are thrilled to hear that you had the best experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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