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Fernandez Honda

San Antonio, TX

Overview
Reviews
Vehicles
4.8
1,128 Reviews
Call Dealership (210) 928-1500
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8015 Interstate 35 S

San Antonio, TX

78224

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Showing 1,128 reviews

February 01, 2024

Great, friendly and helpful environment. Would definitely recommend to family and friends. The atmosphere is welcoming and staff is professional. More

by astro23fan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Dugosh
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Feb 03, 2024 -

Fernandez Honda responded

We're delighted to hear that you had a great, friendly, and helpful experience in our environment. Thank you for the recommendation to family and friends. Creating a welcoming atmosphere and maintaining professional staff is important to us. We appreciate your kind words and look forward to serving you, your family, and friends in the future!

January 31, 2024

Great service. Representative went above and beyond to help and explain me. I recommend Fernandez honda to everybody More

by Aaditya.baheti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Perales
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Feb 01, 2024 -

Fernandez Honda responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 31, 2024

Courteous knowledgeable employees I also get my cars serviced here all the time since first purchased Happy to see their smiling faces and I leave feeling at ease More

by momos2mex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shade
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Feb 01, 2024 -

Fernandez Honda responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

January 31, 2024

We love the staff for their dedication and professionalism and their friendliness and overall commitment to their customers More

by Rsoto7447
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eli and Richard Arredondo and Joe Campos
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Feb 01, 2024 -

Fernandez Honda responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 30, 2024

The evening crew under the manager Eli were very patient, helpful n understanding. All around awesome. Thank you guys. More

by pablozavala13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eli
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Feb 01, 2024 -

Fernandez Honda responded

Thank you for the kind words Pablo! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 30, 2024

SERVICE DEPARTMENT: This dealership is very accommodating to a customer's needs. The employees work together as team. .They are knowledgeable, friendly, & courteous. More

by msirby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Ahr
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Jan 31, 2024 -

Fernandez Honda responded

Thank you for sharing your positive experience with the service department. We're glad to hear that our dealership was accommodating, the team worked well together, and that the employees were knowledgeable, friendly, and courteous. We appreciate your positive comments and look forward to serving you in the future!

January 30, 2024

They were very quick with oil change. But after I got home I realized the hadn’t secured the under the car protector. I returned Monday and Anthony went out of his way to make it a priori More

by gaguirre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Bain
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Feb 01, 2024 -

Fernandez Honda responded

Thank you for bringing this to our attention, and we apologize for any inconvenience. We're glad to hear that Anthony was able to address the issue promptly and make it a priority to secure the undercar protector. Your feedback is valuable, and we appreciate your understanding. Safe travels!

January 26, 2024

Excellent services, very professional personal, beautiful facilities Geoff Tassey answer all of our questions and make us feel comfortable. More

by mamoreno44
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoff Tassey
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Jan 30, 2024 -

Fernandez Honda responded

We're delighted to hear about your excellent experience with our services and the professionalism of our team, especially Geoff. Making customers feel comfortable is a priority for us. Thank you for your positive feedback!

January 23, 2024

Robert was polite, professional and respectfully kept me in the loop with my vehicle status. Appreciated his willingness to help and listen to my needs and concerns. More

by Sophie Wendeborn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Jason
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Jan 25, 2024 -

Fernandez Honda responded

Thank you Sophie for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

January 21, 2024

Service rep Chase did a great job during our transaction. Ii didn’t have appointment, but got me in with a low tire Pressure reading. Explained approximate time. I did need a tire, but I sure if I was cove More

by mammalock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Malone
Report | Print
Jan 26, 2024 -

Fernandez Honda responded

Thank you for sharing your positive experience with service rep Chase! It's great to hear that he did a great job getting you in without an appointment and addressing the low tire pressure issue. We're glad he checked on your warranty coverage and was able to save you some money. Safe and happy driving!

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