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Fernandez Honda

San Antonio, TX

4.8
1,128 Reviews

8015 Interstate 35 S

San Antonio, TX

78224

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Showing 1,128 reviews

February 13, 2024

Purchased two vehicles at another dealership but was told by colleagues that the service dept at Fernandez Honda was outstanding and it turns out they were right. Very informative and punctual. They take the More

by smashharddrive
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Arredondo
Feb 16, 2024 -

Fernandez Honda responded

Thank you for choosing Fernandez Honda for your service needs and for sharing your positive experience with us! We're thrilled to hear that our service department lived up to the outstanding reputation you heard from your colleagues. Providing informative and punctual service is crucial to us, and we're glad to know that our team took the time to explain the services being performed without overselling unnecessary ones. We look forward to continuing to provide excellent service for your vehicles.

February 12, 2024

Always very pleasant when I call in to request service. Service person very attentive and very helpful. More

by erlperez60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Feb 13, 2024 -

Fernandez Honda responded

We're delighted to hear that you've had pleasant experiences when requesting service with us. Providing attentive and helpful service is our goal, and we appreciate your positive feedback. Your satisfaction is important to us, and we look forward to assisting you with any future service needs. Thank you for choosing us!

February 10, 2024

I am very happy with Honda Dealership. Have been their customer for over 10 years and they have always provided excellent service. Wouldn't go anywhere else More

by Sylvia4219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
36346 Robert Perales
Feb 13, 2024 -

Fernandez Honda responded

Thank you for your loyalty and trust over the past 10 years! We're thrilled to hear that you've consistently received excellent service at our Honda dealership. Our team is dedicated to ensuring your satisfaction, and we appreciate the opportunity to serve you. We look forward to continuing to provide you with great service for many more years. Safe travels!

February 08, 2024

The service department is very courteous and friendly. They took care of my care and provided exceptional customer service. More

by Norma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Ahr
Feb 10, 2024 -

Fernandez Honda responded

We are thrilled to hear that you had a courteous and friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

February 07, 2024

Fernandez Honda has always exceeded expectations. Not only have I purchased 3 vehicles from Fernandez but I still service my vehicle there as well. The staff is very helpful and has always taken care More

by F.Salas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
Feb 10, 2024 -

Fernandez Honda responded

We're delighted to hear that Fernandez Honda has consistently exceeded your expectations. It's fantastic that you've not only purchased multiple vehicles from us but continue to service your vehicle here as well. Our staff's helpfulness and professionalism, along with timely service, have contributed to your positive experiences. Thank you for being a loyal customer, and we look forward to continuing to meet your vehicle needs in the future!

February 06, 2024

Great service and good location plus free water and snacks. All services were explained and I felt dafe to ask questions. More

by tapiarosa36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Arredondo
Feb 09, 2024 -

Fernandez Honda responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 03, 2024

Leo Diaz provided outstanding customer service. I drive in from Rockport Texas, and Leo is always courteous and friendly. More

by idamram@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Diaz
Feb 06, 2024 -

Fernandez Honda responded

It's fantastic to hear that you had a fantastic experience and that Leo provided outstanding assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 03, 2024

Service department was efficient and attentive to my needs. Kept me informed about my vehicle. More

by garamirez1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard - service 5 stars 🌟
Feb 04, 2024 -

Fernandez Honda responded

We are thrilled to hear that you had an efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 03, 2024

Personnel there is friendly and helpful. They and any and every question you may have. They also go out of their way for you More

by Asalazar0507
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonel Diaz, Ruben Fuentes
Feb 07, 2024 -

Fernandez Honda responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 01, 2024

They sell great cars . Car sales man is polite, helpful, friendly . Answers all your questions. More

by Juan.barrientez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gilbert Martinez , Ruben Fuentes
Feb 02, 2024 -

Fernandez Honda responded

Congratulations on your new vehicle! We are thrilled to have provided you with a great sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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