Fernandez Honda

My wife took her 2019 Honda to get it serviced, service writers said it was due for the 25,000 mile fuel injector cleaning, transmission service and wheel alignment. She did get the injectors cleaning an writers said it was due for the 25,000 mile fuel injector cleaning, transmission service and wheel alignment. She did get the injectors cleaning and wheel alignment but when she asked the service writer for the printout of the alignment specs before and after, the service writer said he could only provide a printout the after. In my book this is deceptive because we do not know if the car really needed an alignment and this is the reason we normally avoid stealerships. More

Really great customer service. Service department was beyond awesome. Better than all the other service departments on San Antonio. Service department was beyond awesome. Better than all the other service departments on San Antonio. More

The service attendant that helped me was great help you need more people like him. His name is Chase. He kept in contact with me to let me know how my car was coming along! Communication is the key, Treati need more people like him. His name is Chase. He kept in contact with me to let me know how my car was coming along! Communication is the key, Treating your customers with respect, he needs a raise.. Thank you Chase for helping me out! 👍👍 More

Today Jason from auto service was exceptional, helpful in every way posible from explaining everything our car needed and getting transportation to near stores round trip while our car was getting fix so we every way posible from explaining everything our car needed and getting transportation to near stores round trip while our car was getting fix so we wouldn’t have to be waiting around. excellent customer service in our visit to Fernandez Honda in San Antonio tx. Strongly recommend them!!!! Thanx Marco & Nana Serrano More

Process was straightforward. Got a great price on a Type R. My salesman Joe was awesome. If you’re in the market I would recommend them. Got a great price on a Type R. My salesman Joe was awesome. If you’re in the market I would recommend them. More

Richard in service is the best! Professional and courteous, he was always keeping me updated. What a wonderful experience! Professional and courteous, he was always keeping me updated. What a wonderful experience! More

Such a clean and friendly work environment, my service advisor Brian was amazing in keeping me updated breaking down what I needed for the issues I was having with my concern today advisor Brian was amazing in keeping me updated breaking down what I needed for the issues I was having with my concern today More

Service staff always provides great customer service and quality work. I purchased my car at a different dealership 10 years ago but their service wasn’t great. I brought my car to Fernandez and Geoffrey ha quality work. I purchased my car at a different dealership 10 years ago but their service wasn’t great. I brought my car to Fernandez and Geoffrey has been taking car of my car needs ever since.. His professionalism and work ethic and thoroughness of explaining what my car needs is great. More

Needed a transmission for a newly purchased used Silverado, general manager Mr Ridings took the lead and made sure the vehicle was serviced expeditiously at no cost to me. Silverado, general manager Mr Ridings took the lead and made sure the vehicle was serviced expeditiously at no cost to me. More

Great dealership. They don’t stop treating you well once you’re out the door. The Service dept is great too, only charging what is necessary. They don’t stop treating you well once you’re out the door. The Service dept is great too, only charging what is necessary. More