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Fernandez Honda

San Antonio, TX

Overview
Reviews
Vehicles
4.8
1,128 Reviews
Call Dealership (210) 928-1500
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8015 Interstate 35 S

San Antonio, TX

78224

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Showing 1,128 reviews

April 20, 2024

Service on my vehicle was accurate and thorough. My service manager Clint was honest and respectful. He also saved me $300 off the estimate. More

by Cyclist70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clint
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Apr 23, 2024 -

Fernandez Honda responded

We are thrilled to hear that you had an accurate and thorough experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 19, 2024

Best customer service you get here and the way the welcome you and greet you is best More

by vishpatel1194
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Robles, Devin Ramirez, Rudy Criner, JC Santibanez, Ray Crawford, Tony Gutierrez, Joshua Verdin
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Apr 19, 2024 -

Fernandez Honda responded

We are thrilled to hear that you had the best experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 14, 2024

Brian was great (I hope there’s only one Brian, didn’t grab his last time), did a great job at keeping me informed and reached out asap when car was ready, and also the sales guy at the parts department h More

by Zenan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
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Apr 17, 2024 -

Fernandez Honda responded

We're thrilled to hear that Brian provided you with great service during your recent visit! Keeping you informed and reaching out promptly when your car was ready are important aspects of our commitment to customer satisfaction. We'll be sure to pass along your appreciation to Brian. Additionally, we're glad that the sales guy in the parts department was able to assist you with your order, even though you didn't catch his name. Thank you for choosing us for your automotive needs!

April 13, 2024

Communicates well with the customer when waiting at the dealership. Courteous and respectful of your time and vehicle. More

by Wally810moreno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Carpenter
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Apr 16, 2024 -

Fernandez Honda responded

It's great to hear that you had a positive experience with good communication, courtesy, and respect for your time and vehicle while waiting at our dealership. If you have any more feedback or if there's anything else we can assist you with, please feel free to let us know. We're here to help!

April 10, 2024

A great work force at Fernandez Honda, who go out of their way to provide a great experience for customers. More

by Chuey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Tasley
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Apr 11, 2024 -

Fernandez Honda responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 09, 2024

They were efficient in getting my car serviced and fixed. I was satisfied with the service. More

by Crod6796
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
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Apr 10, 2024 -

Fernandez Honda responded

We are thrilled to hear that you had an efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 08, 2024

Outstanding customer service from Robert! I got all my questions answered. Happy client. Thank you! More

by Santosrojas830
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
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Apr 10, 2024 -

Fernandez Honda responded

It's fantastic to hear that you had a great experience and that Robert provided outstanding assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 07, 2024

Easy to set appointment. Service was fast and every issue addressed. Everyone is always very nice. More

by agalexander9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Elias
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Apr 09, 2024 -

Fernandez Honda responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 06, 2024

Service is what I come for. Oil changes and other fixes. The deals on the oil are amazing. Keep them coming and I'll always return. Service advisors are always helpful and in go More

by Joshuambaca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason perales
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Apr 09, 2024 -

Fernandez Honda responded

Thank you for bringing this to my attention. I apologize that grease prints were left behind. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. John Ridings General Manager jridings@fernandezhonda.com

April 05, 2024

The rep, Geoff Tassey was very polite and helpful. He answered all my questions. He also showed me how to work the tire light in case it goes on again. I also appreciated that the car was returne More

by susanmflores0@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoff Tassey
Report | Print
Apr 10, 2024 -

Fernandez Honda responded

It's great to hear that Geoff provided such helpful and polite service at Fernandez Honda! We're glad he could address all your questions and show you how to handle the tire light. We also take pride in returning your car nicely washed. Thank you for choosing us for your car service needs, and we look forward to continuing to provide excellent service in the future!

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