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Fernandez Honda

San Antonio, TX

Overview
Reviews
Vehicles
4.8
1,126 Reviews
Call Dealership (210) 928-1500
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8015 Interstate 35 S

San Antonio, TX

78224

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Showing 1,126 reviews

June 08, 2024

The customer service and friendliness was great! Clint Crawford was very helpful in describing what maintenance my car needed. More

by Lizapizza00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clint Crawford
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Jun 09, 2024 -

Fernandez Honda responded

Hi, we're happy you found our staff to be so supportive during your experience here at Fernandez Honda. If you have any further questions, please give us a call. We're always happy to help!

June 08, 2024

This service crew is top-notch. I'm always treated with respect and courtesy. They explain all my options, and they don't use high-pressure scare tactics to get me to add unnecessar More

by Rescuer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoffrey
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Jun 09, 2024 -

Fernandez Honda responded

Hi, we're happy you found our staff Geoffrey to be so supportive during your experience here at Fernandez Honda. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 08, 2024

Terrible had appt 730 after 5hrs waiting, was told need to go back on Monday. More

by Dante Marotta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richard Arredondo
Report | Print
Jun 17, 2024 -

Fernandez Honda responded

Dante, Thank you for informing me about your recent service experience. I apologize for the inconvenience you faced due to the wait time and the need to return for additional service. I am committed to making things right and restoring your trust as a valued client. Please reach out to me using the contact information provided. Your feedback is important, and I look forward to understanding more about what happened. John Ridings General Manager Office: 210-507-0279 Email: jridings@fernandezhonda.com

June 07, 2024

Very professional, prompt, did a really great job, respectful, took very good care of us. More

by Rondthompson051576
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Crawford
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Jun 09, 2024 -

Fernandez Honda responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 07, 2024

The care of my vehicle, the customer service, and the compassion and concern for me and my family’s safety is by far unmatched!!! Special kudos to Chase 😇, his service manager, and team!!!🎉🙌🎊 More

by ljohnson9482
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase in the Service Department
Report | Print
Jun 08, 2024 -

Fernandez Honda responded

Hi, thank you for taking the time to leave a review for us at Fernandez Honda. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

June 05, 2024

No fluff. I appreciated the direct pricing with no add-ons. Another dealer basically tacked on the one year warranty to a certified pre-owned vehicle and ano More

by George R.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Akika in Finance, Joe in Internet Dept., Ruben Fuentes
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Jun 07, 2024 -

Fernandez Honda responded

Hi George, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 05, 2024

Took our 2022 Honda Accord in for service on 6/3/24. Service Advisor, Robert Perales was extremely helpful. He explained everything thoroughly and communicated well with updates. More

by JCast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Perales
Report | Print
Jun 07, 2024 -

Fernandez Honda responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 05, 2024

The person who help me was very very nice and didn’t have to wait for a long time when needed help I would recommend him again More

by peggyrodriguez682@gmail .com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
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Jun 07, 2024 -

Fernandez Honda responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 04, 2024

Kept me in the loop at all times regarding status of my vehicle. Brian was very efficient. More

by sanfaz84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Rosales
Report | Print
Jun 05, 2024 -

Fernandez Honda responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 03, 2024

This has been a blessing and joy to come to. I will be returning in the future. GREAT JOB! More

by rvbenavides7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Ramirez
Report | Print
Jun 05, 2024 -

Fernandez Honda responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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