
Fernandez Honda
San Antonio, TX
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I’ve bought five vehicles from this dealership over the last few years. Sales and service were great. This review is for service. I’ve taken my vehicles back for their 30 days warranty before, they honor i last few years. Sales and service were great. This review is for service. I’ve taken my vehicles back for their 30 days warranty before, they honor it with no questions asked and make sure you’re happy. Elias Marroquin From service is the one you want helping you. My truck was there for warranty work, was taken care of as well as new tires which was out of my pocket and I got a really good deal. They made sure I had transportation while my truck was being serviced. The biggest thing was the communication. Elias kept in touch throughout the process. It ALWAYS sucks when your vehicle is in the shop. You want it back fast. It never bothered me because I was well taken care of. Thank you Elias Marroquin for providing the best service out there. More
The experience was great. I was glad to take in my Honda Civic and get serviced. From the start, the team answered my questions and were able to provide results efficiently. I was glad to take in my Honda Civic and get serviced. From the start, the team answered my questions and were able to provide results efficiently. More
Went in for regular maintenance and replace fuel pump ((recall). Scheduled appointment week ahead. Fuel pump was not replaced because no one ordered the part (this was discussed when appointment was made ((recall). Scheduled appointment week ahead. Fuel pump was not replaced because no one ordered the part (this was discussed when appointment was made to be sure a fuel pump was there). Now, I have to return again. Jason Perales went above and beyond by ordering the part, he’s going to call when it comes in, I’ll drop my Honda off, he’ll provide me a loaner, and I’ll return when the work is completed. Top notch treatment from Jason Perales. More
The service department extremely courteous, honest and knowledgeable. The facility extremely clean. I deeply appreciate the Honda dealership expertise service. knowledgeable. The facility extremely clean. I deeply appreciate the Honda dealership expertise service. More