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Fernandez Honda

San Antonio, TX

4.8
1,126 Reviews

8015 Interstate 35 S

San Antonio, TX

78224

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Showing 1,126 reviews

July 16, 2024

They were respectful and kind from the time I entered the door until the time I left:) More

by Debra Lopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Rosales
Jul 18, 2024 -

Fernandez Honda responded

Hi Debra, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

July 15, 2024

Dealership is good, good customer service, and good auto techs when you go for service More

by dandel39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Malone
July 14, 2024

I always receive friendly, quick, premium service. I only go to Fernandez Honda for my auto service needs. More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Perales
Jul 15, 2024 -

Fernandez Honda responded

Hi Tim, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Fernandez Honda

July 14, 2024

Leonel did an excellent job from start to finish, taking great care of my car. He provided lots of information and made the entire process smooth and easy. More

by josequiroz42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonel
Jul 15, 2024 -

Fernandez Honda responded

Hi, thanks for your praise and kind comments about Leonel. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 14, 2024

They are very professional and very caring about your car and you and want to make sure the best care overall is done for when you are there! They always do an excellent job! Always are kind and courteous an More

by judymagnusson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoff Tassey
Jul 15, 2024 -

Fernandez Honda responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 14, 2024

Chase provided outstanding customer service in getting my tires replaced. Fernandez customer service is always on point. More

by Glenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase
Jul 15, 2024 -

Fernandez Honda responded

Hi Glenn, thank you for your kind review; we are happy to pass along your comments to the team here at Fernandez Honda! We are always more than happy to assist you if anything else comes up. Take care!

July 13, 2024

I had such a great experience. They made purchasing a car so easy. I never felt pressured and definitely felt listened to. More

by patapower
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Enrique and the gentleman from Georgia (in financing)
Jul 14, 2024 -

Fernandez Honda responded

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 12, 2024

Came in for an appointment to diagnose and correct a well known issue with my Honda Pilot. I was told that "there isn't enough time" to complete the diagnosis. Then, I was asked to come back. I stated that I More

by Gutmania
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chase Malone
Jul 18, 2024 -

Fernandez Honda responded

Gutmania, I appreciate you taking the time to let me know about this issue. I am truly sorry to hear about your service experience related to getting a complete diagnosis on your Honda Pilot. I am eager to regain your trust as a valued customer. Please reach out to me at your earliest convenience so we can discuss this further. I’m looking forward to the opportunity to speak with you and find a solution. Thank you, John Ridings General Manager jridings@Fernandezhonda.com

July 12, 2024

This place has a variety of vehicles for a very great price. Check them out. More

by Spurguy210
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
F.Alberto Cruz Vega
Jul 12, 2024 -

Fernandez Honda responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

July 12, 2024

Provided great and prompt service. Customer service was courteous and informative. Thank you Fernandez Honda Service Department. More

by Rachel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoff Tassey
Jul 13, 2024 -

Fernandez Honda responded

Hi Rachel, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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