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Fernandez Honda

San Antonio, TX

4.8
1,126 Reviews

8015 Interstate 35 S

San Antonio, TX

78224

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Showing 1,126 reviews

July 30, 2024

Asked for an oil change. Got an oil change. Recommend other services. I declined them. More

by michellenentwich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Ahr
Aug 01, 2024 -

Fernandez Honda responded

Hello, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

July 30, 2024

Excellent customer service by Greg the service advisor, everything was great highly recommended definitely return customer, More

by jaime
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory , Vanessa Robles
Aug 01, 2024 -

Fernandez Honda responded

Hi Jaime, we're happy you found our staff to be so supportive during your experience here at Fernandez Honda. Feel free to reach out to us if you need anything. Have a wonderful day.

July 27, 2024

Fernandez Honda employees who helped me were comforting during my stress and helped me to understand what was required. More

by sallieulmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan, John, Miguel, and John in Service.
Jul 29, 2024 -

Fernandez Honda responded

Hi Sallieulmer, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

July 27, 2024

Scheduling my appointment was very convenient and easy to do. I was able to get the time and date that I requested on the first try. More

by rfrausto21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Jul 29, 2024 -

Fernandez Honda responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

July 26, 2024

Great customer Service. They get you in and out. Very great customer service. Everyone is so polite. More

by Mylllexus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory
Jul 26, 2024 -

Fernandez Honda responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 22, 2024

I feel the auto service side members at the desk of Fernandez Honda are dishonest about there service pricing.ask questions about the process of your service and price around with other dealerships. More

by Abmedrano35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richard
Jul 26, 2024 -

Fernandez Honda responded

Abmedrano35, I appreciate you taking the time to inform me about your recent service experience, and I deeply regret any inconvenience you may have encountered, I would like to make things right and restore your trust as a valued client. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to the opportunity to understand more details of what took place during your experience. John Ridings General Manager jridings@fernandezhonda.com

July 21, 2024

Excellent service experience, employees friendly and knowledgeable. Robert was especially nice and explained everything well More

by Dlpickens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Jul 22, 2024 -

Fernandez Honda responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 21, 2024

The customer service representative I worked with was very attentive from the beginning to the end. They texted you all of the info forms invoice and allow you to choose which jobs you will want when you More

by Bellstarsa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoff
Jul 22, 2024 -

Fernandez Honda responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 20, 2024

We received wonderful customer service today. He was informative, super friendly, and also very professional. More

by Mrob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Arrendono
Jul 22, 2024 -

Fernandez Honda responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 18, 2024

Everyone here worked as a team no one pressured me they understood what I wanted and allowed me to make my own choices I gladly appreciate that thank you. More

by kbrown4426
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Dugosh
Jul 19, 2024 -

Fernandez Honda responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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