
Fernandez Honda
San Antonio, TX
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To whom it may concern. I bought my first HONDA and my experience I must say was fantastic thanks to my sales person Yasu M. he was courtesy, very nice and was looking out for me to offer me a great deal experience I must say was fantastic thanks to my sales person Yasu M. he was courtesy, very nice and was looking out for me to offer me a great deal that he made possible in order to buy my HONDA CASH. I LOVE my experince at the FERNANDEZ HONDA the whole staff makes you feel right at home. I love the waitig area the great cookie smell as you walk in the door with the popcorn popping and HAPPY SMILES. I will recommed FERNANDEZ HONDA to all my friends and family. I take me HONDA in for matience and is always greeted with a smile Thanks for such a great staff and a big asset to your company is Yasu. WAY TO GO YASU. More
On Saturday, July 21, 2012 I Richard Alvarado went and purchased a 2012 Honda Accord with Sales Consultant Tariq Kassam. After a long search of dealerships, Mr. Kassam helped me find a vehicle that meet m purchased a 2012 Honda Accord with Sales Consultant Tariq Kassam. After a long search of dealerships, Mr. Kassam helped me find a vehicle that meet my needs. He is a very knowledgeable, motivated and his expertise in his work was amazing. I was treated with respect and I am very grateful that Mr. Kassam was there at the right time. I also want to acknowledge Finance Manager Mark Anthony Garcia for his expertise in his work. He made sure that my financial needs were priority in this purchase. He was excellent in explaining and offering services that were available for my vehicle. He and Mr. Kassam gave me the easiest experience in purchasing a vehicle. I will gladly refer family and friends to this dealership. I am a customer for life! More
To whom it may concern, We wanted to take the time to To whom it may concern, We wanted to take the time to recognize and recommend Fernandez Honda and its employees. We have purchased six vehicles from To whom it may concern, We wanted to take the time to recognize and recommend Fernandez Honda and its employees. We have purchased six vehicles from Fernandez Honda, and we've always recommended friends and family members as well. In turn, they have purchased several vehicles as well. This was our first dealing with Yasu. I have to say that he was great in assisting us with the sales process. Personally am disabled, and recently had spinal surgery and could not be at the dealership for any great length of time. Yasu was considerate of our situation and attempted to expedite the process as quickly and efficiently as possible. We actually did not come in the dealership with the intent to purchase a new vehicle but with the circumstances and the workings of your staff we ended up trading in a vehicle that we origionally purchased there as well for a new vehicle. Yasu worked really hard to ensure that we were satisfied with the deal and also attempted to ensure that he not only worked with us but also considered the fact that we had a limited amount of time due to my health issues. Yasu was available and atentative and insured that the process went smoothly. The next individual that we would like to compliment was the financial gentleman that assisted us. Mark Anthony took into account that we've been longtime customers and have always relied on Fernandez Honda for all of her vehicle needs. We even have frequently utilized the service department on the regular basis. Mark Anthony worked the best deal out for the term that we wanted and then went so far to rework the deal and it's got us an even better rate. He really not only took the time to help us but went above and beyond in making sure that we were beyond happy with everything that transpired. Honestly I have difficulty in describing the high rate of satisfaction and exemplary service that we received. I don't know to put it into words. Coincidently Mark Anthony was the person I doubt with during my first experience at Fernandez. I remembered him from when I bought my first car there. I appreciated the fact that he recognizes long-term customers and appreciates individuals that come back. More
Tariqu kassam was incredibly helpful! I could ask any and all questions! Loved the service and will recommend Fernandez Honda! He was patient and gave me facts and qualitys of the vehicle! all questions! Loved the service and will recommend Fernandez Honda! He was patient and gave me facts and qualitys of the vehicle! More
Great dealership. I had been looking for a specific vehicle and they had it. Did not get the run around like i did from other dealerships. They were friendly and fast. Did not have to sit around for vehicle and they had it. Did not get the run around like i did from other dealerships. They were friendly and fast. Did not have to sit around for hours. Yasu even helped me with the two grandkids (2 and 6 years old). How many places do you see that at!!!!! Would not have a problem referring them to family and friends. Thnak You Yasu More
I was very pleased with Fernandez Honda the quality of service I got was outstanding. Tariq made the vist very pleasent and enjoyable. I am so glad I bought my car from Fernandez Honda service I got was outstanding. Tariq made the vist very pleasent and enjoyable. I am so glad I bought my car from Fernandez Honda More
Ray, Brad and the entire dealership was great! They were very professional and did everything they said without me having to remind them. I have purchased well over 30 cars at numerous dealerships. When I very professional and did everything they said without me having to remind them. I have purchased well over 30 cars at numerous dealerships. When I buy and I will buy again, I will think of Ray and Fernandez Honda first...good, professional staff! More
Fernandez Honda is the best dealership in town for price and customer service. Drove 30 miles because local dealership only had one 2012 CRV in stock at the time. I used the internet sales contacts of Coac and customer service. Drove 30 miles because local dealership only had one 2012 CRV in stock at the time. I used the internet sales contacts of Coach and Yasu and they were great. They were very friendly and gave me the best deal in town on a new 2012 CRV LX. I will definitely be back in the future for my next Honda. Highly recommend the internet sales team of Coach and Yasu! More
My experience at Fernandez Honda was great. Tariq was the sales representative outside when I walk up to the dealership. He was very professional and didn't approach me ubnoxiously as many salesmen do. He sales representative outside when I walk up to the dealership. He was very professional and didn't approach me ubnoxiously as many salesmen do. He was polite and knowledgeable. He told me about the bottom line pricing they use and explained how Fernandez Honda is different the most dealerships, and boy was he right. He told me about the software they use there to match and beat any price on any vehicle within a 400 mile radius! After Tariq helped get me approved for my 2005 jeep wrangler, he passed my paperwork along to Mark Anthony who was swift and thorough, which was awesome. He took the time to explain and break things down for me when I asked questions. Overall I had a great experience and have and will continue to recommend Fernandez Honda to other car buyers More
From the time I arrived to the time I left, I was treated courteously and professionally by Rudy Criner. He was very knowledgeable concerning my vehicle and the service needed. Rudy explained the service t courteously and professionally by Rudy Criner. He was very knowledgeable concerning my vehicle and the service needed. Rudy explained the service that was to be performed on my vehicle, answering all my questions. He was very respectful and courteous. Also, another employee was very nice. I think her name is Marie. She was sent to bring my vehicle up to the service center area. She brought my vehicle very quickly and with such a smile on her face. Very refreshing! I will definitely be a return customer. And hopefully soon, I can be ready to purchase another car. I will most certainly return to your dealership! More