
Fernandez Honda
San Antonio, TX
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I made out like a bandit !! .09% load, $27k on my trade (2011 Silverado LTZ), below invoice price for a 2013 Civic Hybrid PLUS $500 Flex Cash. I was treated right from the start to the end including throug (2011 Silverado LTZ), below invoice price for a 2013 Civic Hybrid PLUS $500 Flex Cash. I was treated right from the start to the end including through Finance (Ralph). Sorry I couldn't say the same about Gunn Honda which is the area that I live in..that's fine, I didn't mind driving 7 minutes out of my way for this amazing deal. I've never heard of Fernandez Honda but they are my new Honda friends!! Thanks Tony (Sales) and Ralph (Finance)!! More
Tariq is great! Best sales Representative in all of Honda! He was patient and really worked hard to give us the best price. I will recommend Tariq to anyone in the market for a great car. Honda! He was patient and really worked hard to give us the best price. I will recommend Tariq to anyone in the market for a great car. More
Tariq was very helpful with getting me into my first car. I was a first time buyer and I was kind of nervous about getting into a new car, but he de me feel very comfortable. Over all I am very glad i chos I was a first time buyer and I was kind of nervous about getting into a new car, but he de me feel very comfortable. Over all I am very glad i chose Fernandez Honda(; -Marissa Sanchez More
I had a wonderful new car purchase experience at this dealership. Everyone that we came in contact with was helpful and courteous. Sales staff were super knowledgable about the vehicles! Tariq and the st dealership. Everyone that we came in contact with was helpful and courteous. Sales staff were super knowledgable about the vehicles! Tariq and the staff and Fernandez Honda made this my best car purchase experience to date. I would highly recommend them to friends and family!! More
Fabian was very helpful. He definitely exceeded our expectations in customer service. I will refer anyone who is in the market for a new vehicle to Fabian expectations in customer service. I will refer anyone who is in the market for a new vehicle to Fabian More
Beginning with the General Manager, Adam Claiborne, and then working directly with Freddy Mejia, my husband and I had an excellent experience purchasing our new Honda CR-V. I am impressed with Fernandez H then working directly with Freddy Mejia, my husband and I had an excellent experience purchasing our new Honda CR-V. I am impressed with Fernandez Honda in San Antonio and will definitely recommend them to others. Thank you! Vicki Hollon More
Tariq did a superb job in getting us the best possible price on our new CR-V. There were no pressure tactics and made my wife and I feel very important. Tariq went above and beyond in making us feel at price on our new CR-V. There were no pressure tactics and made my wife and I feel very important. Tariq went above and beyond in making us feel at home at the dealership. More
Tariq was the ultimate of a professional. Often as a female buying a vehicle, I am treated a bit less than equal. This was not my experience with Tariq. He asked questions about my goals in buying a car female buying a vehicle, I am treated a bit less than equal. This was not my experience with Tariq. He asked questions about my goals in buying a car and he actually listened to my answers. Because of that, we found the perfect car for me within 30 minutes of our initial meeting. He negociated the price for me with others in the office and provided me with a satisfactory price I could afford to pay. Upon my purchase, Tariq sat in the vehicle with me and guided me through the use of the buttons and gadgets I had no familiarity with. I left feeling extremely confident in my ability to find my way around the functions in this automobile. At all times there was courtesy and an atmosphere of warmth. It is the first time in my life buying a car has not been a traumatic experience. I would recommend Fernadez Honda to anyone and I would refer them to Tariq with total confidence they would benefit from the experience as I did. Positive, positive, positve. Thank you Fernandez. More
I have been taking my 2005 Honda Accord, which I've kept, to Fernandez Honda for eight years, and I always told Aaron Sanchez, who worked in the Service Department at the time that because of his profe kept, to Fernandez Honda for eight years, and I always told Aaron Sanchez, who worked in the Service Department at the time that because of his professional and friendly demeanor, I would buy my next Honda here. One day while having my car serviced, one of my former students, Tariq Kassam, recognized me. He informed me that he was a salesman here and gave me a coupon for my car's next oil change and his business card. When I discovered he had been salesman of the year, I decided that I was closer to purchasing a vehicle, and it would be through him. I finally surrendered to having a new monthly payment for my 2013 CR-V. Tariq, Fabian, Aaron, and Mark Anthony were all very professional, knowledgeable, friendly, patient with my myriad of questions, courteous, and encouraging. Tariq especially is an exceptional young man (as he was in high school). He placed no pressure on me and was helpful when I explained that my credit score may be lower than it ever has been in years. He indeed made me feel like a VIP! He patiently explained the features (blue tooth, Pandora, DVD player, cell phone sync/speed dial) to the SUV I was looking for and had me purchasing my lovely pearl white CR-V within hours, AND the dealership gave me a fantastic finance rate. The whole purchasing process was without pressure and pleasant. Tariq is an invaluable asset to Fernandez Honda and should be manager some day soon.?? Fernandez Honda Dealership is always a clean environment, and all staff is courteous and helpful. Their hospitality is immeasurable and the waiting time for servicing is enhanced with coffee, freshly-baked cookies, cold bottled water , and/or popcorn. I will refer all my colleagues and friends to them! Rhank you!! More
I went to get my windows re-tinted on a 2013 Honda. I met Lin( service manager) in the showroom and he walked me to my car to meet with Loue( the tint person) and I asked them how long it would take to g met Lin( service manager) in the showroom and he walked me to my car to meet with Loue( the tint person) and I asked them how long it would take to get the two back seat windows re-tinted and Loue said "about an hour." I was there for 4 hours and finally my car came out. I did not appreciate that I was there for so long and the windows look the same. It took 4 hours to do two windows? This is unacceptable as I am referred as a VIP since I have bought 4 cars from Fernandez. I did not feel VIP at all---4 hours to do two windows? Someone should have informed me know that it was going to take longer than one hour. I could accept that. But no one said anything and I sat there watching cooking shows for four hours. As a VIP, I need some kind of compensation. I spent half my Friday to get two windows tinted---come on---this is ridiculous. I hope it never happens again. I drive over 35 miles to buy from Fernandez but now I might reconsider and go somewhere else where I can be a real VIP and closer to my home. What would you do????? Let me know. Roberto Luna More