Fernandez Honda
San Antonio, TX
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We went in looking for a used vehicle. Augustine was very helpful, patient, not pushy and very knowledgable of the vehicles we looked at. The one thing I will immediately walk away from is a pushy salse very helpful, patient, not pushy and very knowledgable of the vehicles we looked at. The one thing I will immediately walk away from is a pushy salseperson. In the end we purchased a new 2012 CVR EX mainly because of the assistance and knowledge that Augustine had of the vehicle. He answered any and all of our questions and always with a smile on his face. Augustine called the day after purchasing the vehicle to see if we had any more questions he could answer for us. I've never had a salesperson call and check back with us after we purchase a vehicle. This makes you feel like he really cares about his customers. I would definitely recommend anyone if they are looking for a vehicle to see Augustine at this dealership. More
By far one of the best experiences Ive had at a dealership. The salesman, Mr. Meyer, really went above and beyond as I was looking to buy a used car. The was no wasting of time, I will return to t dealership. The salesman, Mr. Meyer, really went above and beyond as I was looking to buy a used car. The was no wasting of time, I will return to this dealer for that reason on my next purchase. More
After shopping different dealerships and being very turnoff with their lack of service. I went to fernandez honda and fell in LOVE with the 2012 2dr civic. My personal salesman Augustine Meyer was very turnoff with their lack of service. I went to fernandez honda and fell in LOVE with the 2012 2dr civic. My personal salesman Augustine Meyer was very knowledgeable and Im glad I worked with him. He walked me through the steps of purchasing a new car. This is my first NEW car. he was very amiable the whole time we were working together. I would HIGHLY recommend all my friends and family to work with Augustine when purchasing a vechicle. More
As a young person new to cars, Yasu was wonderful to work with. His caring approach and thoughtfulness made me feel I was in good hands and he was extremely respectful of my time, budget and needs. I would h with. His caring approach and thoughtfulness made me feel I was in good hands and he was extremely respectful of my time, budget and needs. I would highly recommend working with Yasu on buying a car- and you know he is sincere because he continues to care about his customers well after the sale of the vehicle. Thank you , Yasu!!! More
I found Yasu to be very respectful of my time and straightforward as we negotiated on this car. He was friendly and sincere. I would definitely refer others to him! straightforward as we negotiated on this car. He was friendly and sincere. I would definitely refer others to him! More
I purchased a used Honda Accord from Fernandez Honda and I would like to give Kudos to Yasu Maeda (sales) and Ray Tello (finance).. Both worked with me to find the perfect vehicle for my needs and procure t I would like to give Kudos to Yasu Maeda (sales) and Ray Tello (finance).. Both worked with me to find the perfect vehicle for my needs and procure the necessary financing. We looked at 3 different vehicles and worked the "numbers" to fit my budget. I would gladly recommend Fernandez Honda to my friends on their next vehicle purchase.. More
Fernandez Honda has always given my family and I great customer service. This is whether I am purchasing a new or used car, getting service or just stopping in to view inventory. Gilbert Martinez has sold customer service. This is whether I am purchasing a new or used car, getting service or just stopping in to view inventory. Gilbert Martinez has sold my wife and I 4 cars and I am going back for my 5th in a few months. Aaron Sanchez is my service advisor and has always proving himself to be knowledgeable and friendly. More
I am a single mom, and was in the market for a used car. I had already looked at other well known dealerships, only to be turned away for financing or their lack of interest in my wanting to purchase a used I had already looked at other well known dealerships, only to be turned away for financing or their lack of interest in my wanting to purchase a used vehicle in my price range. My son recommended Fernandez Honda, and he found me a couple of cars in my range. I "met" Mr Yasu Maeda online on their website; he was very friendly and courteous. He went over and beyond, parking the car I was interested in out in front so we could go see it; spent time test driving that and another car with us; and even drove with me all the way to my mechanic, which was quite a distance, before I bought the car (to have it checked out). The car checked out great! The car itself was a great price/deal, also. They found me financing whereas most other dealers wouldn't even try; Mark A. Garcia in the Finance dept. made the paperwork quick and painless. He was also very friendly and professional. It was a pleasure buying a car at Fernandez Honda, and I will definitely be a repeat customer! More
2008 was the year I became a part of the Honda family of customers. The sales department did a great job, but little did I know that an even more pleasant surprise was in store in the way of their Service customers. The sales department did a great job, but little did I know that an even more pleasant surprise was in store in the way of their Service Department. I first met Aaron Sanchez then and was thoroughly impressed with his friendliness, knowledge and professionalism. I've always taken my 2008 Accord to this dealership for service for that reason. In 2010, I was pleased to add another Honda, a 2010 Civic, and only deal with Aaron for its servicing as well because I know things will be taken care of and I won't have to worry about a thing. Aaron is not only an asset to Fernandez Honda, but IO see him as an ambassador for Honda Corporation as well. KUDOS to AARON!!!! More
Mr. Kassam was INCREDIBLY knowageable about the the vehicle (exterior, interior, safety, and elctronics). He took the time to make sure that I was VERY comfortable as I waited for the test drive, trad vehicle (exterior, interior, safety, and elctronics). He took the time to make sure that I was VERY comfortable as I waited for the test drive, trade-in amount, and preliminary paperwork. He is a NO pressure sales representative. I have and will continue to recommend Mr. Kassam to my family and friends. More