Fernandez Honda
San Antonio, TX
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Mr.kassam is one outsanding and great salesman he takes a lot pride in what he does no games or gimkes thanks for the new car see you in the future lot pride in what he does no games or gimkes thanks for the new car see you in the future More
We were very impressed with the service we were given. Tariq was very personable and friendly. We didn't feel any pressure. We will be shopping for our next car there for sure. Tariq was very personable and friendly. We didn't feel any pressure. We will be shopping for our next car there for sure. More
Drove up looking for a SUV to buy to replace a Ford truck and drove out with a Honda Pilot demo! Super nice with no twisting of the arms to purchase. Tariq Kassam was very knowledgeable on product, however t and drove out with a Honda Pilot demo! Super nice with no twisting of the arms to purchase. Tariq Kassam was very knowledgeable on product, however the Honda Pilot is made in Alabama and not Ohio. Would return to dealership for future selections and purchase for sure! The Best buying event ever! Thank you very much. Now let us all get to work on Congress to reduce the gas prices.... More
This sales experience was the most pleasant I ever had. No sales pressure; direct and truthful answers; and accessories offered but not pushed on me. There were no price games. Prices were set and there wa No sales pressure; direct and truthful answers; and accessories offered but not pushed on me. There were no price games. Prices were set and there was no haggling. I have not exaggerated how I feel about Fernandez Honda. Really. More
We had the best experience EVER... the gentlemen who helped us was just amazing!! He was very respectful and kind. He made sure we got the best car for family with the best price. We are beyond satisfi helped us was just amazing!! He was very respectful and kind. He made sure we got the best car for family with the best price. We are beyond satisfied with the service we received and will be coming back again for our next vehicle; also we will be reffering all of our friends to this dealership. Thank u Mr. Kassam More
My first-time buying a new car was a very positive and pleasant experience with Raymond Barrera, who is a professional par excellence. Thank you. pleasant experience with Raymond Barrera, who is a professional par excellence. Thank you. More
In my many, many years of buying cars, this dealership has provided the best overall experience ever - EVER! TARIQ KASSAM is an absolute "JEWEL." INSTANTLY he is "sooooooo likeable," extremely personabl has provided the best overall experience ever - EVER! TARIQ KASSAM is an absolute "JEWEL." INSTANTLY he is "sooooooo likeable," extremely personable - from the initial greeting to the very end of the sale - as I drove off the lot in my brand new Honda Civic! I couldn't stop smiling and was deliriously happy! I came prepared with my paperwork, briefly explained my wants and needs, and he immediately knew the exact car I needed ... and that's the very vehicle I ended up buying, and it's beautiful! I couldn't be happier. He and Henry Perez and Mark Anthony Garcia and Charles White could not have been nicer folks - not to mention extremely knowledgeable and helpful. They helped my dream become a reality and with such ease and no stress. Evelyn Gomez I met as I walked in and was an absolute "doll" then and throughout the whole process. I couldn't stop thanking and hugging TARIQ! What a wonderful young man! He was taught well and learned well. Whoever is running the show there must indeed be a terrific individual - it certainly shows in the staff. THANK YOU FERNANDEZ HONDA ... THANK YOU!!! More
We have purchased two vehicles from this dealership and will purchase our next one through them. The service department personnel go above and beyond to assist customers. We have dealt most often with Rud will purchase our next one through them. The service department personnel go above and beyond to assist customers. We have dealt most often with Rudy, Aaron, and Mr. T. I don't see Vinnie's name here but he used to work in the Express service area. He is also amazing in the area of customer service! More
From the moment I drove into Fernandez Honda, Freddy Mejia made my experience at Fernandez Honda way better than Gillman Honda. Freddy greeted me and my daughter's Godmother in an eager and positive pr Mejia made my experience at Fernandez Honda way better than Gillman Honda. Freddy greeted me and my daughter's Godmother in an eager and positive professional manner with a smile from ear to ear. I had gone to Gillman Honda on Thursday, January 17 and met Marc Wright. We met him around 8:15 pm and he showed us the Honda Insight and the Honda CRV. I test drove both. Mr. Wright kept referring me to a Honda Civic and I told him I wasn't interested in purchasing a Civic. I told him I was already pre-approved by USAA with a 3.18% interest rate. He said we can get you a better rate with Security Service. Mr. Wright asked what color was I interested in and I said White Diamond Pearl. He checked his inventory and he said they did not have one but that he would contact other dealerships to find the one I want. On Friday, January 18, Mr. Wright called to say he called several dealerships and no one had the color I was interested in and he said he hated to turn away business but in my case he could not be of assistance to me but he said he would keep me posted if he did find the vehicle I wanted. Mr. Wright ask if I hadn't found a vehicle yet, would I mind him calling me back in the future and I told him not at all. I told Mr. Wright if you have it fine and if you don't that was fine too then it wasn't meant to be. Obviously, Mr. Wright did not want my business bad enough. On Saturday, January 19, I went with the girls to a movie and lunch and afterwards me and my daughter's Godmother went to Fernandez Honda. WOW!!! What a FANTASTIC experience. I really felt that Freddy Mejia was there to be of service to me in finding the vehicle I wanted. When we walked around the lot there were several White Diamond Pearl vehicles, but then I saw the metallic silver vehicle and that was it. I test drove it and I was sold. Freddy gave me a better deal on my interest rate and on the purchase price of the vehicle and he also gave me more for my 1996 Honda Accord trade-in. The experience overall was very professional, no game playing, and it was all handled in a timely manner. I was out in 4 hours or less. I would have been gone from the dealership sooner in my new CRV, but Freddy took the time to show me how to use the bluetooth and the other vehicle options in my new CRV. I'm so satisfied and very proud of Freddy's professional, kind, and courteous service. He's truly an asset at Fernandez Honda. With such great service, I will always be a Fernandez Honda Girl (Not A Gillman Girl) and will be more than happy to refer all my family and friends to Fernandez Honda. Thank you Freddy Mejia for your outstanding attitude and professionalism! You're Awesome! Respectfully, Ms. Lupe Gutierrez Proud Owner of 2013 Honda CRV EX More
As we drove into your dealership, a young man named Bruno Parra approached our car. He had a big friendly smile on his face.His personality and charm convinced us to stay and test drive a car. He explained s Parra approached our car. He had a big friendly smile on his face.His personality and charm convinced us to stay and test drive a car. He explained some numbers to us and told us that Mark Garcia would explain in more detail. Well, I'm happy to say these two young men sold a 2013 Honda Accord to us! Your dealership was the 4th one we had visited. Some didn't want to work the numbers for us. They basically said,"This is what we offer and that's that". In one dealership, we were totally ignored! Thanks to Mr.Parra and Mr. Garcia we came home with a beautiful car! More