Fernandez Honda
San Antonio, TX
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Tariq did a superb job in getting us the best possible price on our new CR-V. There were no pressure tactics and made my wife and I feel very important. Tariq went above and beyond in making us feel at price on our new CR-V. There were no pressure tactics and made my wife and I feel very important. Tariq went above and beyond in making us feel at home at the dealership. More
Tariq was the ultimate of a professional. Often as a female buying a vehicle, I am treated a bit less than equal. This was not my experience with Tariq. He asked questions about my goals in buying a car female buying a vehicle, I am treated a bit less than equal. This was not my experience with Tariq. He asked questions about my goals in buying a car and he actually listened to my answers. Because of that, we found the perfect car for me within 30 minutes of our initial meeting. He negociated the price for me with others in the office and provided me with a satisfactory price I could afford to pay. Upon my purchase, Tariq sat in the vehicle with me and guided me through the use of the buttons and gadgets I had no familiarity with. I left feeling extremely confident in my ability to find my way around the functions in this automobile. At all times there was courtesy and an atmosphere of warmth. It is the first time in my life buying a car has not been a traumatic experience. I would recommend Fernadez Honda to anyone and I would refer them to Tariq with total confidence they would benefit from the experience as I did. Positive, positive, positve. Thank you Fernandez. More
I have been taking my 2005 Honda Accord, which I've kept, to Fernandez Honda for eight years, and I always told Aaron Sanchez, who worked in the Service Department at the time that because of his profe kept, to Fernandez Honda for eight years, and I always told Aaron Sanchez, who worked in the Service Department at the time that because of his professional and friendly demeanor, I would buy my next Honda here. One day while having my car serviced, one of my former students, Tariq Kassam, recognized me. He informed me that he was a salesman here and gave me a coupon for my car's next oil change and his business card. When I discovered he had been salesman of the year, I decided that I was closer to purchasing a vehicle, and it would be through him. I finally surrendered to having a new monthly payment for my 2013 CR-V. Tariq, Fabian, Aaron, and Mark Anthony were all very professional, knowledgeable, friendly, patient with my myriad of questions, courteous, and encouraging. Tariq especially is an exceptional young man (as he was in high school). He placed no pressure on me and was helpful when I explained that my credit score may be lower than it ever has been in years. He indeed made me feel like a VIP! He patiently explained the features (blue tooth, Pandora, DVD player, cell phone sync/speed dial) to the SUV I was looking for and had me purchasing my lovely pearl white CR-V within hours, AND the dealership gave me a fantastic finance rate. The whole purchasing process was without pressure and pleasant. Tariq is an invaluable asset to Fernandez Honda and should be manager some day soon.?? Fernandez Honda Dealership is always a clean environment, and all staff is courteous and helpful. Their hospitality is immeasurable and the waiting time for servicing is enhanced with coffee, freshly-baked cookies, cold bottled water , and/or popcorn. I will refer all my colleagues and friends to them! Rhank you!! More
I went to get my windows re-tinted on a 2013 Honda. I met Lin( service manager) in the showroom and he walked me to my car to meet with Loue( the tint person) and I asked them how long it would take to g met Lin( service manager) in the showroom and he walked me to my car to meet with Loue( the tint person) and I asked them how long it would take to get the two back seat windows re-tinted and Loue said "about an hour." I was there for 4 hours and finally my car came out. I did not appreciate that I was there for so long and the windows look the same. It took 4 hours to do two windows? This is unacceptable as I am referred as a VIP since I have bought 4 cars from Fernandez. I did not feel VIP at all---4 hours to do two windows? Someone should have informed me know that it was going to take longer than one hour. I could accept that. But no one said anything and I sat there watching cooking shows for four hours. As a VIP, I need some kind of compensation. I spent half my Friday to get two windows tinted---come on---this is ridiculous. I hope it never happens again. I drive over 35 miles to buy from Fernandez but now I might reconsider and go somewhere else where I can be a real VIP and closer to my home. What would you do????? Let me know. Roberto Luna More
Very friendly and up front. We really enjoyed working with Fabian Rodriguez and would recommend he and Fernandez Honda to anyone in the market for a great deal and car buying experience! with Fabian Rodriguez and would recommend he and Fernandez Honda to anyone in the market for a great deal and car buying experience! More
Jesse greeted us when we drove in, I knew what I was looking for so we went straight to the test drive. Jesse was able to answer all my questions, he was polite, fun and friendly. He made the experience looking for so we went straight to the test drive. Jesse was able to answer all my questions, he was polite, fun and friendly. He made the experience enjoyable and amazingly efficient. Would recommend Fernandez because of Jesse! More
Tariq Kassam and his friendly staff provided a pleasant and expeditious process in buying our new Honda FIT. From beginning to end they worked with us to get the price down, even absent a trade in vehicle and expeditious process in buying our new Honda FIT. From beginning to end they worked with us to get the price down, even absent a trade in vehicle. In the end the price and downpayment we all arrived at was good enough that we abandoned our idea to lease the car and decided to go ahead and buy it instead. We have three Hondas and two were purchased at Gunn, which was an okay experience, but that dealership is so far out of town that anyone living anywhere near Alamo Heights or south should definitely consider Fernandez Honda - particularly anyone working in downtown. Convenient, fair and friendly. Thanks Tariq, for making it a smooth and relatively quick (my Gunn experience started at four and ended at eight thirty at night - not good) transaction. More
Tariq is the most knowledgeable salesperson that I encountered while shopping for a new car. He also showed great patience with all the questions I had, as well as the length of time I needed to make encountered while shopping for a new car. He also showed great patience with all the questions I had, as well as the length of time I needed to make my purchase. (It was 11 weeks from test drive to purchase). Tariq made sure that everything was explained in detail about the vehicle and the purchase process. It had been 17 years since my last vehicle purchase and Tariq made sure that everything was explained to my satisfaction. Again, the whole process was pleasant and professional. I look forward to sending all my friends to purchase from Tariq at Fernandez Honda. More
Husband and I came for a major service on 2009 Honda Accord and we asked to be shown a Honda Pilot Touring. Tariq Kassam made sure we fell in love with the Pilot and oriented us to all the features by d Accord and we asked to be shown a Honda Pilot Touring. Tariq Kassam made sure we fell in love with the Pilot and oriented us to all the features by demonstrating how it had to be our car. While not intending to buy we walked out of the dealership with the pearl white dream SUV. The personalized service between all the Honda team made it possible to make this transaction easy and they made us feel like we were part of the family -- and we are! More