Fernandez Honda
San Antonio, TX
Filter Reviews by Keyword
By Type
Showing 1,207 reviews
I needed to bring my car in for service as it would no longer recognize my key and needed to be reprogrammed. I called the service center they recommended a tow truck to bring it in. Once I got there I longer recognize my key and needed to be reprogrammed. I called the service center they recommended a tow truck to bring it in. Once I got there I was greeted by many friendly sales associates. I was in the market to buy a new car anyway so I thought I would look at their inventory since I had bought a honda from them previously, which was the car that was being serviced. Fabian assisted me and showed me the 2014 Honda Accord as I had seen it online and was interested in it. We took a test drive and Fabian was very knowledgable about the car and features. I was on the fence about which car would be my next vehilce. After speaking with Fabian and getting all the information about the Honda Accord, I decided to apply for the car. I was treated so well and was very impressed by Fabian and the way he handled everything. Im glad I went back to Honda. More
Mark Anthony was instrumental assisting me in securing a car loan that fitted into my budget and the Honda I want. I'd recommend Fernandez Honda to my family and friends. Thank you Mark once again. car loan that fitted into my budget and the Honda I want. I'd recommend Fernandez Honda to my family and friends. Thank you Mark once again. More
This is the second time Justin has helped put me in a vehicle suitable for my needs and my families needs. Thank you Justin for your excellent service. Also thanks to Aaron in finance for making it an vehicle suitable for my needs and my families needs. Thank you Justin for your excellent service. Also thanks to Aaron in finance for making it an even more pleasant experience. I would recommend fernandez honda to anyone. More
Freddy and Coach were awesome. We were caught in traffic on a saturday evening and did not get to the dealership until almost closing time. There was no pressure from them, they made the best deal possible on a saturday evening and did not get to the dealership until almost closing time. There was no pressure from them, they made the best deal possible the first time (I had had troubles at another dealership with this). These guys stayed late and helped in all ways possible. They were friendly and gracious! I have never been to a dealership this awesome! I cannot express how easy the process was. I would definately recommend these guys. FYI, there are 2 other Honda dealerships way closer to my house, but the drive to these guys was worth it! More
Buying a new car had always been a stressful experience for me until I met Tariq Kassam. He was not only eager to help me get a great deal, he was also very courteous and supportive during the entire car- for me until I met Tariq Kassam. He was not only eager to help me get a great deal, he was also very courteous and supportive during the entire car-buying process. Tariq immediately let me know that he would work with me and would do everything he could to ensure my complete satisfaction. From the time that he introduced himself to the time that I drove off the lot with my new Honda Accord, Tariq was patient and understanding. Of all the salesmen that I have dealt with, he is the one that I've trusted the most. Because he made this car-buying experience such a pleasant one for me, I will, without a doubt, look to him for all my future vehicle purchases. I have already told numerous family members, friends and coworkers of my wonderful experience with Tariq and have encouraged them to visit Fernandez Honda for their next vehicles. I want to thank Tariq for everything he did, and I want to thank Fernandez Honda for having such a great sales consultant on its team. More
My salesman Tariq Kassam was really good to me, he helped me so much, and the other employees were like family to me treated me as one of their own friends. Customer Service was key her at Fernandez Honda an me so much, and the other employees were like family to me treated me as one of their own friends. Customer Service was key her at Fernandez Honda and they did an Excellent Job. More
Extremely happy with everything that Tariq and Adam did for me. They did everything they could to ensure that I left in the vehicle that I wanted for the price I wanted. Tariq is the ultimate professional for me. They did everything they could to ensure that I left in the vehicle that I wanted for the price I wanted. Tariq is the ultimate professional and made me feel like part of the family. His product knowledge and customer service is the best I've ever dealt with at any level. I would definitely advise anybody who is in search of a car to deal with Tariq and Fernandez Honda. Adam also looked out for me and he made sure everything ran smoothly. Superb job fellas More
Jesse came up to me and my family as soon as we parked at the dealership and was very friendly. He was excited about selling to us and ensured us that he would do his best to find what we were looking for as the dealership and was very friendly. He was excited about selling to us and ensured us that he would do his best to find what we were looking for as far as features and price. It was an easy and stress free purchase. More
Good morning, I am a customer of your Fernandez Honda Good morning, I am a customer of your Fernandez Honda Car Dealership in San Antonio. My family, some close friends and I have all purchased a vehic Good morning, I am a customer of your Fernandez Honda Car Dealership in San Antonio. My family, some close friends and I have all purchased a vehicle through your company less than a year ago. I am writing you to inform you of the wonderful service I recently received from your employee, Rick Gallegos, who works in the service area. I go to Fernandez Honda for all service needed for my new Honda Accord (2012). I always get expedient, courteous service from everyone at your store. However, just recently, when I needed a new hub-cap, I visited your store and was greeted by one of your service center employees. He was courteous, but not very well informed about my questions as to why my present hub-cap was in the condition it was in (which is why I needed it replaced). This employee called over Mr. Rick Gallegos. Mr. Gallegos' energy, attitude and knowledge made me confident that I came to the right place for service! He took the time to explain why my hub-cap was was warped as it was, and took the time to answer all of my questions. I was so impressed with his professionalism, knowledge of his trade, and patience. He never once seemed hurried, or annoyed that I had so many questions. He, in fact, made me feel as if I was the ONLY customer that needed attention. I have never received service of this caliber at your store, or any other service center (I used to own a Toyota). Therefore, I thought because Mr. Gallegos took the time to help me because he saw me as an important customer, I will in turn take the time to compliment him because he is an important asset to your store. I have already told many people (who own Hondas) of Mr. Gallegos' service, and they have made a mental note. I appreciate the professionalism and personable service I always receive from your employees. However, Mr. Gallegos' professionalism went above and beyond any service I have ever experienced anywhere! Thank you for your time. More
With the help by Jaime and Tariq, you can find the car you want at the price you want. No high pressure, rush, or exhaustion during the negotiation. The honest price and satisfaction are what I got. The F you want at the price you want. No high pressure, rush, or exhaustion during the negotiation. The honest price and satisfaction are what I got. The Fernandez Honda is a great place to buy a car! More