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Fernandez Honda

San Antonio, TX

4.8
1,207 Reviews

8015 Interstate 35 S

San Antonio, TX

78224

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Showing 1,207 reviews

June 09, 2014

Quality Customer Service Sales at Fernandez-Honda I would like Honda to recognize Mr. Tariq Kassam for his excellent quality of customer service. His time and effort in assisting me and my husband ma More

by tpatlan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
June 03, 2014

New car buying experience The whole process went very smoothly. All discussions about the car were through e-mail. Justin Salazar was very straightforward and great to work wit More

by susannagoodman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Salazar , Henry Perez
June 03, 2014

A great car buying experience! I have bought many cars in my lifetime, but this is one of the best experiences that I have encountered. My daughter attends school in San Antonio and More

by irene6118
Customer Service
Friendliness
Price
Recommend Dealer
Yes
June 02, 2014

Poor Business Practice Set up appointment through USAA to purchase. Drove 35 miles and told that the vehicle had been sold but they had others (Bait and Switch). More

by egherrera
Customer Service
Recommend Dealer
No
Jul 11, 2014 -

Fernandez Honda responded

We are very sorry that the vehicle you were interested in sold prior to your visit.We definitely do not practice deceptive tactics like bait and switch and try to alert our customers as soon as possible if their vehicle of interest has been bought. We sincerely apologize that our timing was off and your Sales Consultant was not aware that this vehicle had been bought before you made your trip down to see us as it had just been purchased prior to your appointment. We hope to show you a better experience in the future, and again we apologize for the inconvenience.

June 02, 2014

Recommendation for salesman Justin Salazar was the sales representative that I worked with for the recent purchase of my Accord Sport. He was EXTREMELY knowledgeable of the Honda More

by sbriggs19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Salazar
May 26, 2014

salesman hes was friendly and work fast to get the job done.. and gave me the best deal possible I would love to recommend other people to the dealership or to More

by matt4455
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
tariq kassam
May 26, 2014

AMAZING! I was looking to buy a new honda accord checked out multiple places in town but all the sales people were trying to hustle me then went to fernandez More

by sunrosemistry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 23, 2014

BEST EVER The best service ever my a saleman(Kassam) and the closer(Sanchez). I will be back again to buy another car because of them. GREAT More

by agarcia546
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Sanchez
May 22, 2014

Honda Accord purchase I located a 2013 Honda Accord on a website which led me to Fernandez Honda. We were met by Tariq Kassam who introduced himself and pointed us in the r More

by dalstar
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 20, 2014

Purchase of new vehicle Jesse Soto and Jeff were great with their customer skills. I appreciate the help, advice and the rate that Jesse was able to get for me because he kne More

by lainey1411
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff, Jesse Soto
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