Fernandez Honda

Our 2014 Honda Odyssey Van We have our first grandson turning one 7/31/14 and twins on the way due 11/2014 from our daughter and son in law Ashley and Jace Romeo. I had done a q We have our first grandson turning one 7/31/14 and twins on the way due 11/2014 from our daughter and son in law Ashley and Jace Romeo. I had done a quote thru my work at&t and Fernandez Honda seemed to have the best price. We went to the dealership to see the van and Jesse Soto greeted us right away as we exited our van. We told him what we were looking for and he immediately got keys and handed them to my daughter so we could go test drive the van. It was very nice the way he took care of all the details so our purchase went smoothly. Then he made sure we got an additional perk, the tinting of our windows since I questioned promo had been offered a few weeks after our purchase. We are already considering buying another Odyssey for myself and my husband to drive the grandkids around when we have them and we will definitely look to Jesse Soto for our future purchase. He is truly an asset to Fernandez Honda. More

Thank you Excellent custome service experience! Tariq was very helpful with my car buying process! Thank you I would deffenetly recommend to a friend of mine! 1 Excellent custome service experience! Tariq was very helpful with my car buying process! Thank you I would deffenetly recommend to a friend of mine! 100! More

My purchase of our Honda Accord My husband and I went to the dealership due to our search with USAA for a car. We found they were excellent in every aspect. We will be going back a My husband and I went to the dealership due to our search with USAA for a car. We found they were excellent in every aspect. We will be going back and sending everyone we speak to!! We were given the VIP treatment from the moment we made our first call. Our sales person, Tariq Kassam, gave us his utmost attention and was totally honest with us from the start. When we told him our life styles he made a recommendation of what vehicle we should be looking at. We did not have a long wait nor did we have to deal with the sales pitch like other dealers have given us in the past. When we got to the finance department Jeff Bouchard was so patient and gave us every detail that our paper work had. Showed us everything and offered us just the extended warranty without being pushy!!!! I walked out of there with my car and was smiling and happy all the way home. Thank you so much for all the work you all did for us during this purchase! You put my faith back into auto dealers again!!! More

Customer Service is their motto! I went in to this dealership as a first time buyer and with bad experiences, my expectations was low. Right from the beginning, the whole process was I went in to this dealership as a first time buyer and with bad experiences, my expectations was low. Right from the beginning, the whole process was handled very professionally, Tariq Kassam especially, was more than helpful! I went in looking for a used car, but with the amazing help from all the associates of Fernandez Honda, I was able to leave that day with a brand new car! The overall process did take some time, but Tariq would keep me up to date with where we were at in terms of getting a deal, and he was very courteous. This was the first dealership I worked with where I felt like they actually had my best interests in mind and weren't just out to make me sign at a bad deal. I already recommended this dealership to all of my friends and family looking for a car, but I made sure to bring up Tariq's name as well! More

satisfied customer I had an awesome experience at this dealership. The price was right and the sale staff was fast and friendly. I would highly recommend this dealership I had an awesome experience at this dealership. The price was right and the sale staff was fast and friendly. I would highly recommend this dealership. More

Service Department We have been bringing our cars, to Fernandez Honda for over a year. The service advisor Kevin Whitaker is fantastic at his job, and always goes out of We have been bringing our cars, to Fernandez Honda for over a year. The service advisor Kevin Whitaker is fantastic at his job, and always goes out of his way to help with our cars.. We have never left there, after an appointment and been disappointed with the service provided.. If your looking for an excellent service department for your cars, then take them to Fernandez and ask for Kevin. More

Best Dealership in Texas! I live in Waco and this is my second vehicle to purchase at Fernandez Honda. I originally brought my Honda in to have it serviced because the service I live in Waco and this is my second vehicle to purchase at Fernandez Honda. I originally brought my Honda in to have it serviced because the service department here is exceptional. I can have it serviced down the road in Waco but I am never as satisfied. The ambiance at Fernandez Honda is very friendly and comfortable. While I was waiting on the service department I browsed around and found something I was interested in. Tariq immediately asked if I needed assistance and was very helpful then he left me to my browsing, again when I had questions he was there with answers. Kevin Whitaker in service and Tariq Kassam in sales were both exceptionally helpful and made my visit there very pleasant. Never did I feel like I was asking too many questions and I always received answers I understood. My husband and I will continue to use Fernandez Honda as our first choice for vehicle purchase or replacement and we will also continue to use their exceptional service department!! Thank you Fernandez Honda for valuing your employees so they value your customers. More

Best Sales Experience This was absolutely the best sales experience ever. Not only did I pay the price I wanted, these guys included perks I didn’t expect and gave me more This was absolutely the best sales experience ever. Not only did I pay the price I wanted, these guys included perks I didn’t expect and gave me more for my trade in. The Customer Service was out of this world. I purchased a brand new 2014 Honda Accord. Mr. Tariq Kassam and Jesse Soto were exceptionally professional and kind. They truly treat you like family, unlike the other dealerships that only wants your money. Finally, I was in and out in less than two hours. The epitome of an excellent dealership: I wish all San Antonio dealerships will operate like Fernandez Honda. More

My experience with Fernandez Honda was great. Justin did a great job and jeff helped with the financing part and also to get a the warranty on the car. Justin did a great job and jeff helped with the financing part and also to get a the warranty on the car. More