Fernandez Honda
San Antonio, TX
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This dealer has provided me with the worst service a customer can ever receive. Some of the examples are: 1. When I leftt my car, I tried to give them enough time for them to find the issue, after a customer can ever receive. Some of the examples are: 1. When I leftt my car, I tried to give them enough time for them to find the issue, after a week without knowing what was going on I decided to calle them and they said the car cant be fixed and Honda is going to contact you when a solution has been found. I was not happy about it but what can you do. Then the person says I will have you car ready I will fill up a tank for the inconvenience. When I went to pick up my car the tank was not fill up. (I have texts to prove this) One of my car keys was not working. It must to been unprogramed. My car has only 7k miles and they can’t fix it after taking it a couple of times. And last but no least they are blaming me for damages on a loaner after the inspection was done at the time I pick up my car. Overall 1- My car was retuned with warning lights. 2- Without the tank of gas. 3- With no follow up calls. 4-With my car key no working. 5-with a claim of damages after I had already picked up my car. Simply stay away. More
We always have a great experience at Fernandez Honda for both Sales and Service. The service department also mails coupons to help maintenance be more affordable. both Sales and Service. The service department also mails coupons to help maintenance be more affordable. More
I want to thank Geoffrey and the manager for honoring my 8am appointment and not having to wait hours for an oil change. Thank you for being kind and caring. 8am appointment and not having to wait hours for an oil change. Thank you for being kind and caring. More
Awesome pricing along with a great sales rep , Rudy! Easiest car buying experience ever!!! I will definitely be referring them to friends and purchasing from them from now on ! Easiest car buying experience ever!!! I will definitely be referring them to friends and purchasing from them from now on ! More
Great dealership. I have enjoyed going there for service on my Hondas. Service advisers are very friendly and they try their best to get your service done in a reasona I have enjoyed going there for service on my Hondas. Service advisers are very friendly and they try their best to get your service done in a reasonable amount of time. More