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Fernandez Honda

San Antonio, TX

4.8
1,126 Reviews

8015 Interstate 35 S

San Antonio, TX

78224

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Showing 1,126 reviews

August 27, 2024

This dealer has provided me with the worst service a customer can ever receive. Some of the examples are: 1. When I leftt my car, I tried to give them enough time for them to find the issue, after a More

by Odeleon7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Elias Marroquin
Aug 31, 2024 -

Fernandez Honda responded

Odeleon7, Thank you for informing me about your recent experience. Please know that we are looking into your concerns, and will reach out to you soon to assist. If there is anything I can do in the meantime, please, feel free to contact me. John Ridings General Manager jridings@fernandezhonda.com

August 26, 2024

We always have a great experience at Fernandez Honda for both Sales and Service. The service department also mails coupons to help maintenance be more affordable. More

by AKVARGAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Ahr
Aug 31, 2024 -

Fernandez Honda responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 26, 2024

Good team! Presented to me very clearly on the deal and I’m happy with that. More

by Chaule1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gilbert Sanchez
Aug 31, 2024 -

Fernandez Honda responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 25, 2024

The service honfa always the people who work the are very kind y .respectful, thanks More

by mestrellarios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MR Clintito
Aug 31, 2024 -

Fernandez Honda responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 24, 2024

I want to thank Geoffrey and the manager for honoring my 8am appointment and not having to wait hours for an oil change. Thank you for being kind and caring. More

by Debra Lopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoffrey
Aug 31, 2024 -

Fernandez Honda responded

Hi Debra, we're happy to hear you had a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 23, 2024

Excellent service. Was quick and did not try to sell any service that was not needed. More

by Bob.e.valentine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Arredondo
Aug 26, 2024 -

Fernandez Honda responded

Hi Bob, we are very happy to have provided you with such a positive experience! We hope you have a great day!

August 22, 2024

Awesome pricing along with a great sales rep , Rudy! Easiest car buying experience ever!!! I will definitely be referring them to friends and purchasing from them from now on ! More

by monirey02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rudy Hernandez , Gilbert Martinez
Aug 24, 2024 -

Fernandez Honda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Fernandez Honda! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 22, 2024

the employees that work there are very helpful and professional. This makes for a 5 star Customer Experience . More

by markolsen1006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
Aug 24, 2024 -

Fernandez Honda responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 21, 2024

Everyone at Fernandez Honda is helpful, and they are also accommodating. Richard in the service department is great to work with. More

by Slavin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard in service
Aug 24, 2024 -

Fernandez Honda responded

Hi Slavin! We're so happy we were able to help you out! We hope to be of service to you again in the future. Best wishes, Fernandez Honda

August 21, 2024

Great dealership. I have enjoyed going there for service on my Hondas. Service advisers are very friendly and they try their best to get your service done in a reasona More

by Goblstr63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoffrey, Jason, , Ray Crawford
Aug 24, 2024 -

Fernandez Honda responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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