Ferman Volvo Cars of Tarpon Springs - Service Center
Tarpon Springs, FL
1,163 Reviews of Ferman Volvo Cars of Tarpon Springs - Service Center
Matt and Sharon go above and beyond Another effortless service appt. I am always treated like a VIP. The pick up and drop off is something that sets Ferman Volvo apart from the rest. Gr Another effortless service appt. I am always treated like a VIP. The pick up and drop off is something that sets Ferman Volvo apart from the rest. Great job! More
Best Service Department in Tampa Bay! I have been going to Ferman Volvo for over 7 years and I refuse to take my car anywhere else for service. Although I now live on Harbour Island in Tam I have been going to Ferman Volvo for over 7 years and I refuse to take my car anywhere else for service. Although I now live on Harbour Island in Tampa, I continue to go to Ferman Volvo in Tarpon Springs for any service needed on my C70. I always receive excellent service and treatment. Matt welcomes me by name when I enter the service department and has all of the paperwork organized so I am in and out in a matter of minutes. I have just enough time to grab a cup of complimentary freshly brewed coffee and a delicious doughnut before I am in a loaner car and on my way. The friendly, professional service Matt provides will keep me coming back to Ferman Volvo for years to come! More
AC service for my XC60 Sharon O'Connor(Guest Service Relations Manager) was both professional and helpful.She is always that way.She does her job well.She is an asset to the Sharon O'Connor(Guest Service Relations Manager) was both professional and helpful.She is always that way.She does her job well.She is an asset to the dealership and to Volvo. More
Always great friendly service. My wife and I have been going to Ferman Volvo for over three years having both of our vehicles serviced there. Matt and Sharon keep us updated on the My wife and I have been going to Ferman Volvo for over three years having both of our vehicles serviced there. Matt and Sharon keep us updated on the progress of our service. The service techs are always friendly and they make us feel comfortable. Service is always done right the first time. I've been to other service departments and when receiving the bill feel like I was ripped off; not so at the Ferman Volvo Service Department. I feel that they are are honest and that keeps me going back to them. More
Honesty and friendliness Over the the six years I have used the service department I have found their diagnosis spot on and the repairs done well. Everyone treats me like a fr Over the the six years I have used the service department I have found their diagnosis spot on and the repairs done well. Everyone treats me like a friend, with no efforts to pad the bill. Work is done in a timely manner. My XC-90 has 126k+ miles and is still chugging along thanks to the service department. Matt is a great rep for the dealership. More
Excellent Customer Treatment Always very friendly and accommodating. Believe price for service rendered is quite reasonable. , Ambient is low pressure and, facility is very clean Always very friendly and accommodating. Believe price for service rendered is quite reasonable. , Ambient is low pressure and, facility is very clean. What more can you ask for? More
The Service Team Rocks while I did have to make three visits before the interior top was fixed to perfection, that was not the service departments fault. Corporate Volvo ha while I did have to make three visits before the interior top was fixed to perfection, that was not the service departments fault. Corporate Volvo had to approve the replacement as it was under warranty and very expensive. But, this happens no matter what car you buy. Matt, my service advisor is simply wonderful and felt bad that I had to come back. His empathy was genuine and welcomed. He is a treasure, making sure he explained to me what was being done to rectify the situation. Anytime I visit the service department for normal maintenance, my car is returned to me in a reasonable amount of time, and always much cleaner then when I brought it in. More
Ferman Volovo offer exceptional customer service. Matt & Sharon are incredible to work with! They always handle my automotive issues and resolve all problems in an efficient and timely fashion. Their Matt & Sharon are incredible to work with! They always handle my automotive issues and resolve all problems in an efficient and timely fashion. Their customer service is always top-notch. More
service The service management team is extremely helpful and efficient. All my appointments have been handled on time and service completed within the time f The service management team is extremely helpful and efficient. All my appointments have been handled on time and service completed within the time frame state. It is a pleasure going to Volvo for service. More
Employee Dealing over 12 years now at dealership, 4 vehicles, new/service/repairs. Service advisors always courteous, truthful and knowledgeable about issues w Dealing over 12 years now at dealership, 4 vehicles, new/service/repairs. Service advisors always courteous, truthful and knowledgeable about issues when vehicle in for service/repair. More