Ferman Volvo Cars of Tarpon Springs

Best Service Department in Tampa Bay! I have been going to Ferman Volvo for over 7 years and I refuse to take my car anywhere else for service. Although I now live on Harbour Island in Tam I have been going to Ferman Volvo for over 7 years and I refuse to take my car anywhere else for service. Although I now live on Harbour Island in Tampa, I continue to go to Ferman Volvo in Tarpon Springs for any service needed on my C70. I always receive excellent service and treatment. Matt welcomes me by name when I enter the service department and has all of the paperwork organized so I am in and out in a matter of minutes. I have just enough time to grab a cup of complimentary freshly brewed coffee and a delicious doughnut before I am in a loaner car and on my way. The friendly, professional service Matt provides will keep me coming back to Ferman Volvo for years to come! More

AC service for my XC60 Sharon O'Connor(Guest Service Relations Manager) was both professional and helpful.She is always that way.She does her job well.She is an asset to the Sharon O'Connor(Guest Service Relations Manager) was both professional and helpful.She is always that way.She does her job well.She is an asset to the dealership and to Volvo. More

Always great friendly service. My wife and I have been going to Ferman Volvo for over three years having both of our vehicles serviced there. Matt and Sharon keep us updated on the My wife and I have been going to Ferman Volvo for over three years having both of our vehicles serviced there. Matt and Sharon keep us updated on the progress of our service. The service techs are always friendly and they make us feel comfortable. Service is always done right the first time. I've been to other service departments and when receiving the bill feel like I was ripped off; not so at the Ferman Volvo Service Department. I feel that they are are honest and that keeps me going back to them. More

Integrity of Dealership I purchased a 2016 XC90 in April 2016. The vehicle had many problems and was in the shop for more than 16 days in the first 3 months. The Service De I purchased a 2016 XC90 in April 2016. The vehicle had many problems and was in the shop for more than 16 days in the first 3 months. The Service Department was very attentive throughout this process. When the last event occurred, the dealership made the decision to take back the original vehicle and provide me with a new XC90 and they made it work that there was no change in my monthly payment. While I understand that I would have had a strong Lemon Law case, the dealership initiated the replacement on their own without any prompting from me. I am impressed by their integrity and attention. More

Honesty and friendliness Over the the six years I have used the service department I have found their diagnosis spot on and the repairs done well. Everyone treats me like a fr Over the the six years I have used the service department I have found their diagnosis spot on and the repairs done well. Everyone treats me like a friend, with no efforts to pad the bill. Work is done in a timely manner. My XC-90 has 126k+ miles and is still chugging along thanks to the service department. Matt is a great rep for the dealership. More

Excellent Customer Treatment Always very friendly and accommodating. Believe price for service rendered is quite reasonable. , Ambient is low pressure and, facility is very clean Always very friendly and accommodating. Believe price for service rendered is quite reasonable. , Ambient is low pressure and, facility is very clean. What more can you ask for? More

The Service Team Rocks while I did have to make three visits before the interior top was fixed to perfection, that was not the service departments fault. Corporate Volvo ha while I did have to make three visits before the interior top was fixed to perfection, that was not the service departments fault. Corporate Volvo had to approve the replacement as it was under warranty and very expensive. But, this happens no matter what car you buy. Matt, my service advisor is simply wonderful and felt bad that I had to come back. His empathy was genuine and welcomed. He is a treasure, making sure he explained to me what was being done to rectify the situation. Anytime I visit the service department for normal maintenance, my car is returned to me in a reasonable amount of time, and always much cleaner then when I brought it in. More

Volvo XC90 Knowledgeable salesmen, helpful, and professional. It was a pleasure to do business with Jim Baker and Chris Roy. I recommend this dealership. The Knowledgeable salesmen, helpful, and professional. It was a pleasure to do business with Jim Baker and Chris Roy. I recommend this dealership. The new car was detailed and ready when I signed for it. More

Ferman Volovo offer exceptional customer service. Matt & Sharon are incredible to work with! They always handle my automotive issues and resolve all problems in an efficient and timely fashion. Their Matt & Sharon are incredible to work with! They always handle my automotive issues and resolve all problems in an efficient and timely fashion. Their customer service is always top-notch. More

service The service management team is extremely helpful and efficient. All my appointments have been handled on time and service completed within the time f The service management team is extremely helpful and efficient. All my appointments have been handled on time and service completed within the time frame state. It is a pleasure going to Volvo for service. More