Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ferman Mazda - Brandon
Brandon , FL
412 Reviews
Ferman Mazda of Brandon is a Metro Tampa dealer serving Brandon, Lakeland, Plant City, Wesley Chapel, Bradenton, Sarasota, Clearwater and St. Petersburg. Whether you are looking for a brand new Mazda or a Certified Pre-Owned, we have you covered at Ferman Mazda of Brandon. Our goal is to become the #1 Mazda dealer in Florida by offering our Guests the best service, selection, value and straightforward pricing available. Contact Us today to see why more and more Mazda buyers are visiting Ferman first. Our full-service dealership also offers Mazda Service and Car Repair, Mazda Parts and Accessories as well as a Car Loan, Auto Lease and Finance Department to assist you with your auto loan and Mazda lease needs.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 412 reviews
July 27, 2022
Had a good experience with purchasing a new Mazda CX-50 from Ferman Mazda. Salesman David Esau was courteous, knowledgeable, straightforward and always had accurate numbers. It was a fair deal with no ou from Ferman Mazda. Salesman David Esau was courteous, knowledgeable, straightforward and always had accurate numbers. It was a fair deal with no outrageous dealer markups. More
by Sam
Employees Worked With
David Esau
July 08, 2022
Excellent service at Ferman Mazda with David. Very thorough with everything. Took his time explaining all the techy stuff with my new CX50. Kept me informed as to the date of arrival for my new c Very thorough with everything. Took his time explaining all the techy stuff with my new CX50. Kept me informed as to the date of arrival for my new car. This is my 3rd Mazda from Ferman Mazda. Would highly recommend them & David too. More
by angeladeshong643
Employees Worked With
David Esau
July 08, 2022
I called on a Sunday, and spoke with Carla. The dealership wasn't opened as yet, but Carla took my info, and told me someone would get back to me asap. It was only a short time later, when Da The dealership wasn't opened as yet, but Carla took my info, and told me someone would get back to me asap. It was only a short time later, when David called, and I told him I was looking for a white 2022 CX-5 turbo signature. He said he would call me back as soon as he checked the inventory. He called back a few minutes later, and told me he had one in stock, and would send me some pictures. He not only sent the pictures, he went out of his way to send me a video, as well. My husband and I went to the dealership later that day, and David had the car waiting for us. It wasn't long after the test drive that I made the decision to purchase the car. I got a good deal on the purchase price, and a good deal on my trade-in. David was absolutely great, while walking me through the process, and I've never had a better experience at any other dealership. I would recommend Ferman Mazda - Brandon to anyone wanting to purchase a new, or used car, and I certainly would refer them to David. I also wanted to mention that working with the Finance Manager, Caleb was also a very good experience. Caleb made the tedious process of signing all the paperwork seamless. I am a very happy customer! More
by Gina B.
May 11, 2022
Absolute worst car buying experience I’ve ever had. Purchased a Jeep on December 19th 2021. we worked with Katisha, who said she was the internet manager, and Joel, pre-owned manager. The process was e Purchased a Jeep on December 19th 2021. we worked with Katisha, who said she was the internet manager, and Joel, pre-owned manager. The process was easy and quick. We agreed to several items to be added to the “we-owe” that’s were never followed through. The vehicle had 1 key and Katisha said they will have their key person in the following week and would be able to cut and program the 2nd key when I come back to take care of the other items. For the next month (I have all of the text) I reached out to Katisha every week about the 2nd key and she said “the key guy hasn’t been there.” I reached out again at the end of February and Katisha then tells me they never agreed to a 2nd key. I send her a picture of the “we-owe” and then she tells me the 2nd key was mailed out to me in December and said delivered. I said it was not delivered and asked for the tracking number showing delivered and her response was “That stinks. 2 months we keep FedEx tracks. I’ll have to see when the key guy comes.” I asked to have a manager call me twice, and never received a response. That was the last response I received from anyone at Ferman. I was in the car business for 6 years and thought I would revive some professional courtesy. That certainly was not the case. Experiences like this is why people hate buying used cars. Smiles at the beginning and no follow through with what was promised and agreed upon on the “we-owe,” instead given the run around for 5 months waiting for the customer to just give up. Hopefully Ferman will invest more in post-sale training for their sales people in the future. More
by Nsburton
April 29, 2022
Bought a Mazda CX5 Premium plus at Ferman Mazda. We hace had it about a month now. What a great vehicle and Katisha, the sales person treatwd like we were her family. She knew exactly what we were l We hace had it about a month now. What a great vehicle and Katisha, the sales person treatwd like we were her family. She knew exactly what we were looking for and when the vehicle arrived took 2 hours of her day to go over everyevery item of tjis crossover. Wonderful ecperience at Ferman. More
by codfish
Employees Worked With
Katisha
April 08, 2022
Beware if you are from Georgia. They will collect a sales tax for the purchase of your vehicle and Georgia will then charge an Ad Valorem tax. You get no credit for the tax paid at They will collect a sales tax for the purchase of your vehicle and Georgia will then charge an Ad Valorem tax. You get no credit for the tax paid at the dealership. If you're a Georgia buyer, look elsewhere. More
by jbartonpilot
Employees Worked With
Thomas Michael
February 23, 2022
The best customer service! Great deal on my truck! Joel and Brian exceeded all expectations! Thank you. Great deal on my truck! Joel and Brian exceeded all expectations! Thank you. More
by DROWE
December 05, 2021
Service team of Joe, Will, and Walter were better than perfect! Took my Mazda 2020 CX5 into the dealership for the first complimentary Full Circle Inspection. Synthetic oil upgrade, tire rotation, oil f perfect! Took my Mazda 2020 CX5 into the dealership for the first complimentary Full Circle Inspection. Synthetic oil upgrade, tire rotation, oil filter, and the total inspection of everything under the hood. Great Christmas present. Great Mazda dealership! More
by Caliente with a rainbow
December 03, 2021
This dealership is hands down the best there is in all services.I just purchased my third car in 10 years. services.I just purchased my third car in 10 years. More
by sandyakessler
