Ferman Mazda - Brandon

Jose Ignatius, Jeff, Brain and Michael were exceptionally outstanding! Their professionalism, courtesy and consideration in providing TOTAL customer satisfaction is more than worthy of mention; our sales con outstanding! Their professionalism, courtesy and consideration in providing TOTAL customer satisfaction is more than worthy of mention; our sales consultant, Jose Ignatius went out of his way to ensure we were completely happy with our decision to purchase the CX-5, a wealth of knowledge & patience in our multitude of questions! Jeff, the Finance Manager , equally went the extra mile and then some in the entire finance process. I cannot thank him enough for finding us the best possible rates and financing! Brian and Michael in Service were at the ready to set up appt times for the navigation system to be installed and answer any questions we had. This is my 3rd Mazda purchase, two of which were through Ferman. l would go no where other than Ferman Mazda to purchase or service my vehicles. They are AMAZING! I highly recommend this dealership, and sing praises to Jose, Jeff, Brian and Michael! Completely professional, yet that feeling of a "Mazda Family" that truly cares! More

Jose gave a great demonstration of the CX5 and all its features. The dealership is clean and has a very modern look. This was my second purchase from this dealer and I would highly recommend them to any features. The dealership is clean and has a very modern look. This was my second purchase from this dealer and I would highly recommend them to anyone looking to purchase a Mazda. More

They were very willing to negotiate a good price. They made sure I drove the car I wanted, and not one they were trying to get off the lot. Of all the cars I've bought, this has so far been the easiest. made sure I drove the car I wanted, and not one they were trying to get off the lot. Of all the cars I've bought, this has so far been the easiest. Not gonna lie. The cappaccino machine (in the sales area) was a very nice touch! More

The price could be lower a little bit, then it will be perfect. The sales person was nice and patient. I enjoyed the experience so far. perfect. The sales person was nice and patient. I enjoyed the experience so far. More

Charles and Nelson were spot on with information and help. They made this experience fun and informative. HIGHLEY RECOMMEND!!! We left with a great car and a great time dealing with Charles and Nelson. help. They made this experience fun and informative. HIGHLEY RECOMMEND!!! We left with a great car and a great time dealing with Charles and Nelson. More

It gives me great pleasure to write a testimony about my recent purchase at Ferman Mazda in Brandon. Monica Gura, our sales representative was awesome! I would highly recommend anyone looking to purcha recent purchase at Ferman Mazda in Brandon. Monica Gura, our sales representative was awesome! I would highly recommend anyone looking to purchase a new vehicle to stop by Ferman Mazda in Brandon. More

As I went into the Dealership I was not pounced on like prey. I was greeted well and cordially, invited to ask more questions than I was ask. This made me relaxed as I only came in to look, not buy. I had prey. I was greeted well and cordially, invited to ask more questions than I was ask. This made me relaxed as I only came in to look, not buy. I had peeked at THE CX-9 on the way in and it was available. After a test ride I was impressed, then the warranty made me more interested, then the financing and the friendliness, sold the deal. I hated to see my 2002 Mazda Protege go bye bye but I know she'll be in good hands. We had 11 years together with nothing but good service. Hopefully in the next 11 years I'll be back to purchase another Mazda from Ferman. Thanks and The whole Team Gets a Job well done! More

NEVER AGAIN!!!! I bought a brand new 2005 RX8 in 2006... Ferman Mazda in Brandon, FL. is now telling me it needs a 3rd... YES ...3rd new engine!!!! I have spent over 11,000.00 in repair bills in the past 6 Ferman Mazda in Brandon, FL. is now telling me it needs a 3rd... YES ...3rd new engine!!!! I have spent over 11,000.00 in repair bills in the past 6 months alone! Go anywhere but Ferman... And DONT buy a Mazda!!!! The service department and the receptionist who answers the phone stated they don't know the dealership owners name. Mazda corporation said I should have bought the extended warranty!! Why can't they make a quality product with and engine that lasts more than 60k miles! I have more than 35 pages of repair bills from the dealer. What was to be my dream car - turned out to be my biggest nightmare! More

I searched for a car online until I came to Ferman Mazda of Brandon. I stooped by the dealership only to look at the Nissan Altima I saw online. I drove up and Mr. Fenton greeted me at my car. I shared with of Brandon. I stooped by the dealership only to look at the Nissan Altima I saw online. I drove up and Mr. Fenton greeted me at my car. I shared with him what I was looking for and he guided me to my car. I test drove the caar and was in love with it. We walked back to the building to complete the paperwork and to be honest it was the most non-complicated process I have ever been through with a dealership. David Fenton was very knowledgable in his field. The entire process was outstanding. I sisgned paperwork and was off to finacing. I am leaving out a couple of things but I would only be bragging about my salesman. He guided to financing and all I needed to do was to complete paperwork. This entire process was so easy with the assistance of David Fenton. If you ever need to purchase a car I suggest you see David. Very knowledgeable and an awesome personality and knows the business. More

Purchasing my Mazada3 from Ferman was hands-down one THE BEST buying experiences I have ever had. Right from the start, Emmitt Crenshaw was very, very easy to work with. Though I was interested in one s BEST buying experiences I have ever had. Right from the start, Emmitt Crenshaw was very, very easy to work with. Though I was interested in one specific model, color and feature set; he was extremely knowledgeable about all vehicles in the Ferman Mazda inventory. I have purchased quite a few brand new vehicles in my lifetime and the start-to-finish process was never this easy. I had also visited 3 other dealerships in the area – some more than once – but did not receive nearly the outstanding customer service that I did at Ferman Mazda. Though the dealership was almost an hour from my home; the trip was more than worth it for the experience. In additional to working closely with Emmitt; I also had the pleasure to meet and work with William Bates who went above and beyond to make this purchase seamless and smooth. I am absolutely in love with this new car and plan to make the drive to visit the dealership for service when needed. I have and will continue to happily recommend not only the Mazda dealership but, the entire family of Ferman dealerships to friends and family. It is the level of customer service, attention and patience that Emmitt and William showed that make such a large purchase seem not so stressful. More