Ferman Mazda - Brandon

Pleasure of buyng a car We visited Ferman Mazda several times until we finally purchased a vehicle and every time we stopped by we received a nothing but a respect, patience We visited Ferman Mazda several times until we finally purchased a vehicle and every time we stopped by we received a nothing but a respect, patience and an extra mile from Eric and other staff. They were honest and kept their word, not once we felt that someone is trying to pull a trick on us, and this is not a first time we are involved with buying a car. The whole time we received nothing but a straight and honest answers, nobody was being pushy, aggressive with sales or anything like that. I have to say that Eric was the best car salesman I have dealt so far at any dealership and he is the no.1 reason I purchased a vehicle from Ferman Mazda. More

Ferman Mazda refuses to honor service warranty I have a speaker that has rattled ,such that I can't understand the words of a song, since I picked the car up NEW. I brought it to Ferman to fix twi I have a speaker that has rattled ,such that I can't understand the words of a song, since I picked the car up NEW. I brought it to Ferman to fix twice. Each time they took my car and "worked on it all day", but never tried to remove the door panel to actually examine the speaker. Why? Because they can't hear the problem when I take it in. Apparently my word has no credibility. I must be lying or to stupid to know a rattle when I hear one. I've only owned 20+ cars in my life. Similarly I came in when my car failed to start after sitting for 10 days. AAA jumped it and field tested the battery. I brought in their report showing the battery is defective. It also now requires a lot of cranking and chugging before it starts. up. It is only 6 weeks old and has about 2500 miles on it. I have had several other things wrong that they couldn't replicate on demand so they see no reason to look any further. I am disgusted. It is my 4th Mazda and I will never buy another and will discourage all who will listen because your warranty is useless. Where is your own pride in your brand. Is it worth cheaping out on service only to lose return customers? I want them to pull the door panel and actually look at the speaker and see whats wrong (either the diaphragm is torn or loose or the speaker itself is improperly secured. More

Jose Ignatius, Jeff, Brain and Michael were exceptionally outstanding! Their professionalism, courtesy and consideration in providing TOTAL customer satisfaction is more than worthy of mention; our sales con outstanding! Their professionalism, courtesy and consideration in providing TOTAL customer satisfaction is more than worthy of mention; our sales consultant, Jose Ignatius went out of his way to ensure we were completely happy with our decision to purchase the CX-5, a wealth of knowledge & patience in our multitude of questions! Jeff, the Finance Manager , equally went the extra mile and then some in the entire finance process. I cannot thank him enough for finding us the best possible rates and financing! Brian and Michael in Service were at the ready to set up appt times for the navigation system to be installed and answer any questions we had. This is my 3rd Mazda purchase, two of which were through Ferman. l would go no where other than Ferman Mazda to purchase or service my vehicles. They are AMAZING! I highly recommend this dealership, and sing praises to Jose, Jeff, Brian and Michael! Completely professional, yet that feeling of a "Mazda Family" that truly cares! More

Jose gave a great demonstration of the CX5 and all its features. The dealership is clean and has a very modern look. This was my second purchase from this dealer and I would highly recommend them to any features. The dealership is clean and has a very modern look. This was my second purchase from this dealer and I would highly recommend them to anyone looking to purchase a Mazda. More

They were very willing to negotiate a good price. They made sure I drove the car I wanted, and not one they were trying to get off the lot. Of all the cars I've bought, this has so far been the easiest. made sure I drove the car I wanted, and not one they were trying to get off the lot. Of all the cars I've bought, this has so far been the easiest. Not gonna lie. The cappaccino machine (in the sales area) was a very nice touch! More

The price could be lower a little bit, then it will be perfect. The sales person was nice and patient. I enjoyed the experience so far. perfect. The sales person was nice and patient. I enjoyed the experience so far. More

Charles and Nelson were spot on with information and help. They made this experience fun and informative. HIGHLEY RECOMMEND!!! We left with a great car and a great time dealing with Charles and Nelson. help. They made this experience fun and informative. HIGHLEY RECOMMEND!!! We left with a great car and a great time dealing with Charles and Nelson. More

It gives me great pleasure to write a testimony about my recent purchase at Ferman Mazda in Brandon. Monica Gura, our sales representative was awesome! I would highly recommend anyone looking to purcha recent purchase at Ferman Mazda in Brandon. Monica Gura, our sales representative was awesome! I would highly recommend anyone looking to purchase a new vehicle to stop by Ferman Mazda in Brandon. More

As I went into the Dealership I was not pounced on like prey. I was greeted well and cordially, invited to ask more questions than I was ask. This made me relaxed as I only came in to look, not buy. I had prey. I was greeted well and cordially, invited to ask more questions than I was ask. This made me relaxed as I only came in to look, not buy. I had peeked at THE CX-9 on the way in and it was available. After a test ride I was impressed, then the warranty made me more interested, then the financing and the friendliness, sold the deal. I hated to see my 2002 Mazda Protege go bye bye but I know she'll be in good hands. We had 11 years together with nothing but good service. Hopefully in the next 11 years I'll be back to purchase another Mazda from Ferman. Thanks and The whole Team Gets a Job well done! More

NEVER AGAIN!!!! I bought a brand new 2005 RX8 in 2006... Ferman Mazda in Brandon, FL. is now telling me it needs a 3rd... YES ...3rd new engine!!!! I have spent over 11,000.00 in repair bills in the past 6 Ferman Mazda in Brandon, FL. is now telling me it needs a 3rd... YES ...3rd new engine!!!! I have spent over 11,000.00 in repair bills in the past 6 months alone! Go anywhere but Ferman... And DONT buy a Mazda!!!! The service department and the receptionist who answers the phone stated they don't know the dealership owners name. Mazda corporation said I should have bought the extended warranty!! Why can't they make a quality product with and engine that lasts more than 60k miles! I have more than 35 pages of repair bills from the dealer. What was to be my dream car - turned out to be my biggest nightmare! More