Ferman Mazda - Brandon

Love my new Mazda6!!! I was in for a Oil change on my old Mazda and I ended up leaving with a new 2017 Mazda3. Alan made the process so easy and there was none of the typic I was in for a Oil change on my old Mazda and I ended up leaving with a new 2017 Mazda3. Alan made the process so easy and there was none of the typical back and forth games most car dealers are known for. If you are thinking about Mazda don't waste your time going anywhere but Ferman Mazda! More

Overall very good Alan was super helpful and very patient! Knew everything about the products, and was able to direct me to everything I needed to know! I would def go Alan was super helpful and very patient! Knew everything about the products, and was able to direct me to everything I needed to know! I would def go back to him when I'm ready to purchase a car!! More

Awesome!!! everyone at Ferman was super kind, super funny, and very willing to work with budget. I didnt feel uncomfortable or pushed into a car loan. everyone at Ferman was super kind, super funny, and very willing to work with budget. I didnt feel uncomfortable or pushed into a car loan. More

Great! Great service, extremely helpful and friendly employees. They definitely go the extra mile and give you all the facts and information you could ever n Great service, extremely helpful and friendly employees. They definitely go the extra mile and give you all the facts and information you could ever need. More

Legendary Customer Service From the moment that I arrived at the dealership, I was welcomed by a most professional salesperson by the name of Alan Houze. I advised him that I wa From the moment that I arrived at the dealership, I was welcomed by a most professional salesperson by the name of Alan Houze. I advised him that I was in the market for a new Miata and he immediately addressed my questions and provided me with an opportunity to test drive a new club version of the MX-5. I was very impressed with the experience and bought the vehicle on the spot. More

everything made quick and easy for my convenience I answered an email sent to me by autotrader in reference to a used vehicle I was searching for. I spoke with Steve Stanley who took me through the e I answered an email sent to me by autotrader in reference to a used vehicle I was searching for. I spoke with Steve Stanley who took me through the entire process and made it quick and easy. More

Purchase of a certified Mazda 3i Touring After researching internet pricing for a 2016 certified 3i Mazda Touring, we found the car we wanted listed at Ferman Mazda of Brandon. We met Steve S After researching internet pricing for a 2016 certified 3i Mazda Touring, we found the car we wanted listed at Ferman Mazda of Brandon. We met Steve Stanley, the Internet Sales Manager, test drove the car, negotiated with Steve to get to our price point, and signed a contract that made us feel we weren't taken to the cleaners, so to speak. Steve, Braxton, and Angel were very professional and courteous. Nothing was "pushed" as an absolute necessity to finalize the deal. We highly recommend potential buyers to patronize Ferman Mazda of Brandon. More

Happy with the purchase Buying a new car is always a stressful, but for the first time I honestly felt comfortable. I didn't need a new car but I was interested in a CX9 so Buying a new car is always a stressful, but for the first time I honestly felt comfortable. I didn't need a new car but I was interested in a CX9 so I contacted Steve Stanley to see if he can run some numbers for me to see if I can get what I want in the price range I want. He got what he needed together and made the experience less stressful. Never tried to push me or bs me. Will do business there again. More

Easy and Stress Free I recently leased my first car though Ferman Mazda and the entire process was easy and stress free. Alan was so easy to work with, we didn't feel pres I recently leased my first car though Ferman Mazda and the entire process was easy and stress free. Alan was so easy to work with, we didn't feel pressured into anything and he was so patient with all of my questions and lack of knowledge with leasing. I recommend requesting Alan if you want to work with an honest, knowledgeable, and genuinely nice person. More

Horrible Customer Service I had an appointment at this dealership, they let me waiting for 30 minutes even though I had told them a needed a shuttle because I had a work meetin I had an appointment at this dealership, they let me waiting for 30 minutes even though I had told them a needed a shuttle because I had a work meeting. My complain is against the answer of the technician Sam who showed zero respect and willingness to help. Also, the manager, he didn't give me any solution and was very disrespectful. I won't come back to this dealership ever; the worst customer service in four year with Mazda. More