Ferman Mazda - Brandon

Great experience I had a great experience starting with the General Manager Mr. Braxton with who directed me to the sales person Mrs. Dayanara who was as well very eff I had a great experience starting with the General Manager Mr. Braxton with who directed me to the sales person Mrs. Dayanara who was as well very efficient providing us with the necessary information for the purchase that we made through this exceptional car dealer, the Mazda. As a customer this is the kind of assistance every customer wants to have. They comply with the ABC which mean Above and Beyond Compliance. More

Best car buying experience ever! My wife and I had the best car buying experience at Ferman Mazda with Daya Hoffman as our salesperson. Very knowledgeable of the cars and all the pack My wife and I had the best car buying experience at Ferman Mazda with Daya Hoffman as our salesperson. Very knowledgeable of the cars and all the packages available. She Answered all of our questions and didn't pressure us at all. Actually, she treated us like a friend. We highly recommended Daya Hoffman to anyone looking to purchase a vehicle at Ferman! More

Our experience in buying a new car It was a very special experience working with Daya (Hofmann) on buying our new 2017 Mazda CX-5 Touring edition. My wife Cheryl and I decided to try a It was a very special experience working with Daya (Hofmann) on buying our new 2017 Mazda CX-5 Touring edition. My wife Cheryl and I decided to try a different Mazda dealership this time due to a bad experience when we purchased our 2013 Mazda CX-5. We called ahead because Cheryl wanted a particular color and the lady on the phone stated that Furman dealership in Brandon had that color. When we arrived Daya greeted us with a friendly smile. We told her the color and that you should have it in stock because we had called ahead. Daya informed us that color was not in stock at that dealership but she said she could see about getting that color here today. The internet manager stated he could get that color tomorrow. Daya at that time took the trouble and brought three different colors of CX-5 Touring Editions for us to look at. Cheryl and Daya were on a mission together to get the right color. After about an hour or so we decide that metallic gray was the color for us. Daya took us on a test drive carefully explaining everything new about the car and how improved the 2017 is over the 2013. We spent the afternoon completing the paperwork on purchasing our new CX-5. Daya was there every step of the way making sure that our needs were taken care of (even getting a charger for my phone). I want to thank you for having a person like Daya on your staff. Daya was very friendly and very knowledgeable. It was a pleasure!! More

Best Car Buying Experience Ever. No BS. Right away, we loved Daya. She has a real sweet energy about her that draws you in. She was zero pressure/all answers. At no time did she push, pressu Right away, we loved Daya. She has a real sweet energy about her that draws you in. She was zero pressure/all answers. At no time did she push, pressure of pester us to make a decision. I had a million questions for her and she just calmly answered them all. We always expect to have to "go to battle" in car dealerships. There was NONE of that at Ferman Mazda. We loved working with Daya and will be back. More

Mazda 3- Zoom-Zoom! I purchased my Mazda 3 in July 2017 from Daya. She was very knowledgeable, and professional and answered all of my questions. Best of all she made the I purchased my Mazda 3 in July 2017 from Daya. She was very knowledgeable, and professional and answered all of my questions. Best of all she made the car buying experience very enjoyable. If you want to be treated like a person and not just another customer ask for Daya at Ferman Mazda!!!!! More

Customer Friendly Service and Exceptional Sales Person The Ferman dealership and the sales personnel work with customers well. There is no high pressure to purchase immediately. Instead they seem to sinc The Ferman dealership and the sales personnel work with customers well. There is no high pressure to purchase immediately. Instead they seem to sincerely want to know what you need in order to make the purchase. Our sales person, Daya Hofmann, was delightful. She was extremely knowledgeable about the car we test drove. There was no question that she could not answer. She was friendly and went out of her way to accommodate us with every aspect of the purchase. This included pursuing what we wanted to make the purchase, thoroughly reviewing all the new technology in this car before we left the dealer, scheduling a service appointment for us to have an item added to the car, contacting us to see if we had questions after driving the car, etc. Daya's service did not end when she sold us the car. She was truly exceptional. My husband plans to see Daya when he purchases his next car and will refer others to her. More

My first car purchase This was my first time ever purchasing a car and Steve made the entire process easy and reassuring! I was very nervous but he talked me through every This was my first time ever purchasing a car and Steve made the entire process easy and reassuring! I was very nervous but he talked me through every step, was in constant communication, and always kept me in the loop about what was happening between him and the sales manager. I can tell that he worked extremely hard for us, even staying late on a Friday night to finish out the process. Thanks for an amazing experience and can't wait to recommend ferman Mazda to everyone! More

Easy breezy purchase The staff was very helpful. The internet manager Steve Stanley greeted us immediately yet gave is room to freely look around. Unlike other dealerships The staff was very helpful. The internet manager Steve Stanley greeted us immediately yet gave is room to freely look around. Unlike other dealerships we did not feel bombarded by the sales force. Christina our sales rep was very friendly and helpful. We definately recommend Ferman. More

Car Salesman Markell Johnson I received superb service at Ferman Chevrolet from Mr Markell Johnson. He made my visit go smoothly. All I literally had to do was tell him exactly I received superb service at Ferman Chevrolet from Mr Markell Johnson. He made my visit go smoothly. All I literally had to do was tell him exactly what I needed, and wanted in a vehicle. I told him what price range, down payment etc and he showed me several vehicles which I could comfortably afford. He even made sure during the whole process that I was not stressed by paying a penny more than what I told him I could put down as a down payment. He is definitely the best car salesman I have ever had. Thank you Mr Markell Johnson for providing excellent customer service!! More

Haven't purchased a car yet but great NO PRESSURE sales pe Reached out to the dealership via their web-site asking for a low/no pressure sales person. Was contacted by Steve Stanley (Internet Sales Manager) a Reached out to the dealership via their web-site asking for a low/no pressure sales person. Was contacted by Steve Stanley (Internet Sales Manager) and setup an appointment with him. Very nice, friendly, and absolutely NO PRESSURE whatsoever. This is how all car sales people should be. More