Ferman Mazda - Brandon

Exceptional buying experience My husband and I had been shopping online for a cx5 for over 2 weeks and we decided Drive 100+ miles to Ferman and we are so glad we did! All praise My husband and I had been shopping online for a cx5 for over 2 weeks and we decided Drive 100+ miles to Ferman and we are so glad we did! All praise go to our sales man Isac genuine, polite, professional, very easy and his approach is very relaxed we didn’t feel pressured at any given moment. Issac went above and beyond To get us a deal and we drove off with a brand new CX5. Thank you Isac for the outstanding customer experience! Thanks also goes out to the sales manager, and the finance manager for their assistance. We highly recommend Ferman and It was worth the drive. Rachel & Gratien More

100% amazing My salesmen Chris got me into this 2017 Mazda3 hatchback in no time. He worked with me on the price and didn’t mind having to go back and fourth to hi My salesmen Chris got me into this 2017 Mazda3 hatchback in no time. He worked with me on the price and didn’t mind having to go back and fourth to his manager. Highly recommend Chris More

Very dishonest and unprofessional dealer. I traded in a vehicle in 2015 and this dealer failed to remove my name from the title. They sold the vehicle and the person who purchased the vehicle I traded in a vehicle in 2015 and this dealer failed to remove my name from the title. They sold the vehicle and the person who purchased the vehicle crashed and attorney's began to send letters threatening to sue me for damages. The towing company put a lien on my license preventing me to renew my tags on my other vehicles. I contacted the dealer and left a dozen messages and no call was returned.I placed a visit to the dealer just to be given the run around. I was forced to pay the towing company $200 so I could have the lien removed. I asked the dealer to reimburse me but once again I was given the run around. For a large dealership, you would think they would correct their mistake but instead they denied any wrong doing. More

Awesome from start to finish. I have bought two cars at this dealership for a reason. There level of customer service is fantastic. I have bought many cars over the years and have I have bought two cars at this dealership for a reason. There level of customer service is fantastic. I have bought many cars over the years and have never been treated as well at other dealers. Christopher was very knowledgeable and accommodating. He went out of his way to make sure I was satisfied with the deal. Braxton was also very accommodating and friendly. He was faithful to the terms we agreed prior to my visiting the dealer. No games, happy customers. More

Christopher:Professional, courteous and knowledge I had been to four dealerships in as many days and I can honestly say that Christopher was the best. Professionally, he did not pressure me at all dur I had been to four dealerships in as many days and I can honestly say that Christopher was the best. Professionally, he did not pressure me at all during the transaction. I will seriously consider Ferman for any future car purchases. More

Great buying experience Kevin treated my wife & I with professionalism and cordiality. He provided plenty of information during our test drive, without over selling the produ Kevin treated my wife & I with professionalism and cordiality. He provided plenty of information during our test drive, without over selling the product. The negotiations we're painless, as we agreed on a sale price below market value. Delivery went smoothly as we picked up our Mazda CX-5 after the car was fully detailed. I was in the car business for 20 years and would strongly recommend Kevin for your next new or used car purchase! More

Wonderful Sales Person Daya helped me get the deal I wanted on a new car and was very friendly and accommodating in the process. I did not feel pressured to buy and that's a Daya helped me get the deal I wanted on a new car and was very friendly and accommodating in the process. I did not feel pressured to buy and that's a good feeling. I had a good time at the dealership with Daya and would recommend her to anyone trying to get a car. More

Great buying experience!!! I have purchased many cars in my lifetime and I can truly say Daya was the best. Super friending, related on a personal level with myself and my boyfr I have purchased many cars in my lifetime and I can truly say Daya was the best. Super friending, related on a personal level with myself and my boyfriend. Attention to details go a long way. Also very thorough in explaining all of the ins and outs of the vehicle and very knowledgeable when answering all our questions. Would definitely buy from her again and recommend my friends and family directly to Daya without hesitation. More

the best car buying ever MY wife and I we had the best car buying experience at Ferman Mazda with our lady Daya Hoffman our lady salesperson very niece . she have very kn MY wife and I we had the best car buying experience at Ferman Mazda with our lady Daya Hoffman our lady salesperson very niece . she have very knowledgeable of the cars and packages about the car tank you Daya Hoffman tank you once again tank you yes yes yes///// More

Friendly, personable, and accomodating Upon walking in to Ferman Mazda, we we're promptly greeted by a sales manager (Braxton) who asked us a bit of what we were looking for, then personall Upon walking in to Ferman Mazda, we we're promptly greeted by a sales manager (Braxton) who asked us a bit of what we were looking for, then personally introduced us to Daya. Daya was phenomenal and understanding and made sure my first car-buying experience went smoothly! She listened to my wants and needs, only showed me cars within my budget (everywhere else I went tried to push me higher), and helped me make sure I was getting the best possible deal for a truly phenomenal vehicle. She kept my bottom line price after tax as low as possible and kept us company while I worked on paperwork and we waited for the finance department. She was sweet and personable. She also was happy to make sure every little fingerprint and smudge that my father in law noticed were taken off the vehicle, even if it meant taking it back to cleaning multiple times. She's even scheduling me an appointment to get the headlights cleaned out so they're 100% clear (totally free to me!) Also know that Ferman's dealer fee is lower than everywhere else I went and they don't charge extra to certify or "recondition" the vehicle. Robin in finance was also great - I already had my own financing lined up with a very low interest rate, and she managed to find me one even lower. More