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Ferman Mazda - Brandon
Brandon , FL
384 Reviews
Ferman Mazda of Brandon is a Metro Tampa dealer serving Brandon, Lakeland, Plant City, Wesley Chapel, Bradenton, Sarasota, Clearwater and St. Petersburg. Whether you are looking for a brand new Mazda or a Certified Pre-Owned, we have you covered at Ferman Mazda of Brandon. Our goal is to become the #1 Mazda dealer in Florida by offering our Guests the best service, selection, value and straightforward pricing available. Contact Us today to see why more and more Mazda buyers are visiting Ferman first. Our full-service dealership also offers Mazda Service and Car Repair, Mazda Parts and Accessories as well as a Car Loan, Auto Lease and Finance Department to assist you with your auto loan and Mazda lease needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
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Showing 384 reviews
August 29, 2023
I am very pleased with Mazda Service Dept. Sam has assisted me one several occasions and has always been welcoming with a smile and professional. The waiting room is comfortable and offers sof Sam has assisted me one several occasions and has always been welcoming with a smile and professional. The waiting room is comfortable and offers soft drinks and water, coffee, snacks! When I needed a rental they provided one for me. Every thing about the Brandon Mazda is Excellent!! More
by Imoa7777
August 11, 2023
Bought a used car from them. After I took it to a mechanic, the car needed brakes and had multiple lights blown. Less than a month later and the transmission broke. This is g After I took it to a mechanic, the car needed brakes and had multiple lights blown. Less than a month later and the transmission broke. This is going to cost me $5000. Been a month without my car since it’s at the shop. Contacted Ferman Mazda about my problem and they told me they were looking into it. Then no more messages from them. Definitely disappointed that they sold me a lemon. More
by AC
Employees Worked With
Holli
June 23, 2023
This dealer is excellent, especially Sidney in sales, who is always very kind and fair to me. However, this review is regarding the service department. I had an issue today which was mishandled by Service Ad is always very kind and fair to me. However, this review is regarding the service department. I had an issue today which was mishandled by Service Advisor, Sam G. When I asked Sam for a small favor for my inconvenience, he became irate and said no. Don, the very kind service manager, overhead him, and quickly came out and gladly took care of the issue for me. As he was off to handle my issue, Sam rolled his eyes, shook his head, and said “you would probably go to Walmart and ask for free merchandise.” I was so stunned I simply walked away. I did ask for an apology. Don, the excellent service manager, kindly apologized, but Sam refused to do so. I am beside myself with the insulting service I received from Sam today. Thank you. More
by Michael
May 28, 2023
After car shopping ALL day yesterday, we stumbled into Ferman Mazda in Brandon on a whim. We were greeted by Michael, and he was an ABSOULTE pleasure to work with from start to finish. He wasn't shy to a Ferman Mazda in Brandon on a whim. We were greeted by Michael, and he was an ABSOULTE pleasure to work with from start to finish. He wasn't shy to ask for help when needed, and fought for us to get the price we needed for our budget. We ended up driving out with our dream car, and were amazed with how easy the entire process was. Thanks again Mike! More
by mshirley
Employees Worked With
Michael De Baun
May 26, 2023
always greeted by sam wita smile & honestly— explains everything in layman terms— a $$ maker for mazda — always believe what sam tells me —put out more snacks for long waits everything in layman terms— a $$ maker for mazda — always believe what sam tells me —put out more snacks for long waits More
by pearly_foley
Employees Worked With
March 20, 2023
No one ever contacted me about the car I was interested in. I received and email that they would call me the next day but they never did in. I received and email that they would call me the next day but they never did More
by Maurice.jenn
Employees Worked With
No employee ever contacted me
December 09, 2022
Used their on line trade in value and received a $43k amount. I wanted to purchase a $46K Audi. They quoted me a $5K difference. I countered with a $3k offer. 8 hrs later after many texts to get an answe amount. I wanted to purchase a $46K Audi. They quoted me a $5K difference. I countered with a $3k offer. 8 hrs later after many texts to get an answere they came back at $9k difference. Why have all the on line tools if not valid. Very terrible customer service. Just proving that the dealer experience is a one way street. Be careful with theses guys. More
by awfeith
Employees Worked With
Other Employees :
Marc "Metz" Metzner
November 29, 2022
David was very helpful and professional through all the process of leasing my car. He was above and beyond to try to fulfill all my requests. I highly recommend him. Thx David! process of leasing my car. He was above and beyond to try to fulfill all my requests. I highly recommend him. Thx David! More
by Maria
Employees Worked With
