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Ferman MINI of Tampa Bay - Service Center

Palm Harbor, FL

4.7
966 Reviews

966 Reviews of Ferman MINI of Tampa Bay - Service Center

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April 14, 2015

Bad service!!! We have taken our two Minis to this dealership for service many times. We are always given a huge long list of additional things that need to be fixe More

by Unhappy customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
?
November 11, 2014

Oil Change I would like to file a complaint about my service received on 11/11/2014. I took in my Mini Cooper R-52 for a standard oil change and free 27 point i More

by viclor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dennis Daley
September 11, 2012

Zero problem solving skills. If you have a problem on a Saturday, sorry--you're out of luck. No communication between departments. Empty promises. Managers don't call back after repeated calls. All exc More

by Veronica777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff Henderson, Jon in transportation, Brian the service manager
June 25, 2012

My wife purchased a mini cooper from Palm Harbor... As luck would have it I was driving her cooper to do some business at a local torro dealer near our home and the mini experience some problems... I had More

by Rixar13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Cerro, Motoring Advisor
April 06, 2012

My wife and I have a 2006 MINI Convertible with less than 50,000 miles. Unfortunately Ferman MINI is the only dealership in Tampa Bay and the West Coast of Florida. Every time we take the car in for servic More

by FermanMINIsucks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
?
June 25, 2011

My service issue was with lost connectivity to SIRIUS when SIRIUS (not MINI) changed their platform. Melvin was so accomodating and killed himself to rectify the situation. He ended up escalating to MINI More

by ewizbiz
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melvin Munoz
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