Ferman MINI of Tampa Bay - Service Center

My engine light remains on. The air seems to be fixed but there are issues like the engine light And beeping of restraint system when parked after driving (never did this before the service so car must be cu there are issues like the engine light And beeping of restraint system when parked after driving (never did this before the service so car must be cut off to end beeping) I haven’t been contacted back about this which I informed via text. I like the service department but follow up has not been great re remaining issues. I would appreciate hearing back. More

Recall I went in to have a recall on seatbelts. Parts ordered were wrong. The dealership apologized and arranged to pick up my car , supply a car and return I went in to have a recall on seatbelts. Parts ordered were wrong. The dealership apologized and arranged to pick up my car , supply a car and return mine. They owned the error and treated me very well. I have found they are a great bunch of people . More

Great Service!! Everyone regarding my last service visit was wonderful!!! I was kept imformed all along the way from my service reminder to when my car was ready. Everyone regarding my last service visit was wonderful!!! I was kept imformed all along the way from my service reminder to when my car was ready. More

Great Customer Service! I always have a great experience working with Ferman BMW. Cesar is always very courteous and addresses all my questions and concerns. He is easy to co I always have a great experience working with Ferman BMW. Cesar is always very courteous and addresses all my questions and concerns. He is easy to communicate with and always updates me on the maintenance of my car. He always goes above and beyond! More

Oil change service I bought my MINI there and that was a great experience. All trips for service have been timely with polite and courteous people. Good chance I will I bought my MINI there and that was a great experience. All trips for service have been timely with polite and courteous people. Good chance I will go back for another purchase but my current MINI is still too much fun to drive. More

Friendly, Timely, Under Warranty The Service Center indulged my need for an inspection outside factory service recommended specs as I am going on a long drive next month (1000) miles The Service Center indulged my need for an inspection outside factory service recommended specs as I am going on a long drive next month (1000) miles and wanted to ensure the car was fully functional. Replaced my brakes and improved my stopping distance. Only took about 3 hours. Great service, covered by warranty and timely. More

Excellent, top-notch service was provided by the crew at Ferman BMW. As always, Jamie, Stevon and the awaiting valet staff delivered fast, efficient results in a smooth, streamlined fashion that I know I ca Ferman BMW. As always, Jamie, Stevon and the awaiting valet staff delivered fast, efficient results in a smooth, streamlined fashion that I know I can depend on whenever I come on. Thank you! More

From the moment I pulled up, everyone was very welcoming, kind, and helpful. Someone met me outside, escorted me to the seating area, and they explained exactly what was happening to my car. They ensured whe kind, and helpful. Someone met me outside, escorted me to the seating area, and they explained exactly what was happening to my car. They ensured when I left I knew exactly when to come back and what to check on to ensure my car stays well kept! I greatly appreciate everyone’s help More

Ferman BMW service I found the pros at Ferman BMW to be thorough and professional in servicing my vehicle. I recommend them highly to anyone requiring service on their I found the pros at Ferman BMW to be thorough and professional in servicing my vehicle. I recommend them highly to anyone requiring service on their vehicle.. More

review of service Cesar was very courteous. I needed my car back the same day and they made it happen. Eventhough I was not expecting to need that much in repairs, Cesa Cesar was very courteous. I needed my car back the same day and they made it happen. Eventhough I was not expecting to need that much in repairs, Cesar explained everything More