Ferman MINI of Tampa Bay - Service Center

My wife and I have a 2006 MINI Convertible with less than 50,000 miles. Unfortunately Ferman MINI is the only dealership in Tampa Bay and the West Coast of Florida. Every time we take the car in for servic 50,000 miles. Unfortunately Ferman MINI is the only dealership in Tampa Bay and the West Coast of Florida. Every time we take the car in for service they give us a list of 3 or 4 other things that need to be fixed. Each "suggested" repair runs about $600 on average. We understand things happen, but they are clearly trying to scam us. We know because we went for an oil change and then back for a minor power window repair 3 weeks later. The suggested repairs they identified at the first visit are totally different from the ones they suggested at the second visit! Power steering pump suggested today: $750. If the power steering pump goes out in the next year, I'll come back on this site and retract my comments. If the power steering pump, suspension bushings and engine cooling fan are all wrong with this car at <50,000 miles, NO ONE SHOULD EVER BUY A MINI. I think the dealer is corrupt. More

My service issue was with lost connectivity to SIRIUS when SIRIUS (not MINI) changed their platform. Melvin was so accomodating and killed himself to rectify the situation. He ended up escalating to MINI when SIRIUS (not MINI) changed their platform. Melvin was so accomodating and killed himself to rectify the situation. He ended up escalating to MINI, SIRIUS and XM radio and made them teleconference together to attempt to correct the issue. To ensure I was not inconvenienced, he went out of his way to put me in a replacement MINI Sport (hmmmm is this a puppy dog loaner!! hee hee....I still love MY baby better though!) Melvin ended up replacing the entire radio. No cost to me for either the rental/loaner or all the hard work! BETTER than fabulous experience! I love my family!!! e More