Ferman Ford - Service Center

Every time I come in for service, Jeremy takes care of me. I have been coming to see him for years and haven't had a bad experience no matter what the problem. Jeremy is always friendly and willing to hel me. I have been coming to see him for years and haven't had a bad experience no matter what the problem. Jeremy is always friendly and willing to help. Great employee, I won't deal with anyone else because he has always been truthful and honest about service I need and service I should get. More

Service was efficient. I overheard several windshield issues being taken care while other services were being provided. This is not only cost effetive but also improving safety. issues being taken care while other services were being provided. This is not only cost effetive but also improving safety. More

Jeremy Bauer has been my trusted car advisor for over 12 years and 4 Ford cars. I have great confidence in his supervision of service and his explanation of the work completed. Jeremy makes up for all the years and 4 Ford cars. I have great confidence in his supervision of service and his explanation of the work completed. Jeremy makes up for all the previous bad experiences I had at other dealerships. More

Jeremy Bauer was knowledgable, very friendly and the repair was done in a lightning fast time! I really appreciate the quality of service from Jeremy and Countryside Ford! They also charged a very reaso repair was done in a lightning fast time! I really appreciate the quality of service from Jeremy and Countryside Ford! They also charged a very reasonable amount and I was only charged for what I needed! A GREAT experience!! More

Employees are friendly, efficient, professional. True to his word, Jeremy got the work done and got me out on time. Thanks Jeremy, Lena, Countyside Ford. his word, Jeremy got the work done and got me out on time. Thanks Jeremy, Lena, Countyside Ford. More

I was able to get my car in for the appointment the next day. Once I arrived, it took only 45 min to an hour to change the oil, rotate tires, and windshield wipers. Jeremy was and is one of the most persona day. Once I arrived, it took only 45 min to an hour to change the oil, rotate tires, and windshield wipers. Jeremy was and is one of the most personable people I have ever met. Couldn"t have been more helpful or congenial. I could say that for all the employees I have run across at this particular Ford dealership. Thankyou for your service, friendliness and professionalism. More

Mike and Jeremy went out of their way to provide excellent customer service. They kept me up to date on the status of the repair and made great recomendations to keep my car in good shape. excellent customer service. They kept me up to date on the status of the repair and made great recomendations to keep my car in good shape. More

Jeremy was fantastic. Out of stock on cabin filter Jeremy was fantastic. Out of stock on cabin filter Squeeky driver side window still squeeks So I brought my vehicle in for 4 items; recall, oil ch Jeremy was fantastic. Out of stock on cabin filter Squeeky driver side window still squeeks So I brought my vehicle in for 4 items; recall, oil change, squeeky window and replace cabin filter and only 50% was completed properly after having dropped off vehicle for 4 hours... More

I WOULD HAVE LIKED MY CAR WASHED. I HAD ASKED BEFORE WORK I WOULD HAVE LIKED MY CAR WASHED. I HAD ASKED BEFORE WORK WAS DONE. IT IS ONE OF THE REASONS I ALWAYS COME TO COUNRTY SIDE FORD. I HAVE BEEN COMING T I WOULD HAVE LIKED MY CAR WASHED. I HAD ASKED BEFORE WORK WAS DONE. IT IS ONE OF THE REASONS I ALWAYS COME TO COUNRTY SIDE FORD. I HAVE BEEN COMING TO THIS DEALERSHIP FOR 15 PLUS YEARS. MY MIRROR WAS BROKE AND REPAIRED WITH OUT COST. More